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Anticimex Recalls SMART Connect Mini Devices Due to Fire and Injury Hazards (Recall Alert)

Reported: December 31, 2020 Initiated: December 31, 2020 #21716

Product Description

This recall involves the SMART Connect Mini Devices, which serve as a communication hub connecting a system of digital pest control units. The device is a white, plastic-covered unit mounted to the wall and was connected to a power source and wireless network by licensed pest control technicians. The model number 300 110 Rev. C is located on the back of the device.

Reason for Recall

The device's power supply can overheat while charging, and cause the plastic enclosure to fly off, posing fire and injury hazards.

Remedy

Consumers should immediately stop using the recalled devices and should not unplug their installed devices until they are contacted by Anticimex to schedule a removal appointment and provide further instructions. The replacement and installation of the new device will be free of charge. Anticimex is directly contacting all known purchasers.

Frequently Asked Questions

What product was recalled?
This recall involves the SMART Connect Mini Devices, which serve as a communication hub connecting a system of digital pest control units. The device is a white, plastic-covered unit mounted to the wall and was connected to a power source and wireless network by licensed pest control technicians. The model number 300 110 Rev. C is located on the back of the device.. Units affected: About 2,750.
Why was this product recalled?
The device's power supply can overheat while charging, and cause the plastic enclosure to fly off, posing fire and injury hazards.
What should consumers do?
Consumers should immediately stop using the recalled devices and should not unplug their installed devices until they are contacted by Anticimex to schedule a removal appointment and provide further instructions. The replacement and installation of the new device will be free of charge. Anticimex is directly contacting all known purchasers.
Which agency issued this recall?
This recall was issued by the CPSC on December 31, 2020. Severity: Moderate. Recall number: 21716.