PlainRecalls

Anticimex Recalls SMART Connect Mini Devices Due to Fire and Injury Hazards (Recall Alert)

Reported: December 31, 2020 Initiated: December 31, 2020 #21716 About 2,750 units

CPSC recall on December 31, 2020. Classified as Moderate severity. Approximately About 2,750 units are affected. The recall was issued because: The device's power supply can overheat while charging, and cause the plastic enclosure to fly off, posing fire and inju…. This recall notice is sourced from official CPSC enforcement records. Below you will find the complete product description, hazard information, remedy instructions, and related recalls from the same manufacturer or product category.

Recall Insight

This CPSC action (record #21716) was formally reported on December 31, 2020. It is classified under Moderate severity, with a current status of Active. The recalling firm is not specified in the federal record. Federal records indicate About 2,750 units are affected.

The documented reason for this recall is: The device's power supply can overheat while charging, and cause the plastic enclosure to fly off, posing fire and injury hazards. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should immediately stop using the recalled devices and should not unplug their installed devices until they are contacted by Anticimex to schedule a removal appointment and provide further … — consumers holding this product should act on that instruction rather than relying on general guidance.

To put this record in context, PlainRecalls indexes 83,949 recalls across the FDA, CPSC, NHTSA and USDA FSIS going back to 1995. Within the same product category, the database holds 6 closely related recalls. That clustering is a signal — repeated actions in a narrow category often indicate a systemic quality-control issue, a supplier-wide contamination, or a design defect that has propagated across product lines. This recall is roughly 6 years old; older recalls can remain relevant because many units enter resale, rental, and secondary-market channels where the original warning never reaches the end user. Always cross-check the recall number against the official agency page before relying on any summary.

Recall Distribution by Severity Class

Severity1Class I (Critical)Class II (Moderate)Class III (Low)
Recall Distribution by Severity Class

Severity

Moderate

Units Affected

About 2,750

Related Recalls

6

0 from same agency

Product Description

This recall involves the SMART Connect Mini Devices, which serve as a communication hub connecting a system of digital pest control units. The device is a white, plastic-covered unit mounted to the wall and was connected to a power source and wireless network by licensed pest control technicians. The model number 300 110 Rev. C is located on the back of the device.

Reason for Recall

The device's power supply can overheat while charging, and cause the plastic enclosure to fly off, posing fire and injury hazards.

Remedy

Consumers should immediately stop using the recalled devices and should not unplug their installed devices until they are contacted by Anticimex to schedule a removal appointment and provide further instructions. The replacement and installation of the new device will be free of charge. Anticimex is directly contacting all known purchasers.

Recall Profile

Structured summary of the CPSC recall record
Attribute Value
Agency U.S. Consumer Product Safety Commission
Severity class Moderate
Status Active
Recall number 21716
Date reported December 31, 2020
Date initiated December 31, 2020
Recalling firm Not disclosed
Units affected About 2,750
Distribution Not disclosed

Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.

Scale of Impact

About 2,750 units affected — limited or regional distribution scale.

Regional (<10K units) ✓ This recall
Multi-state (10K – 100K units)
Large-scale (100K – 1M units)
Massive (≥1M units)

Bracket cutoffs follow federal recall-disclosure conventions; bar widths scale linearly within each bracket. Source: PlainRecalls analysis of U.S. Consumer Product Safety Commission filings.

Frequently Asked Questions

What product was recalled?
This recall involves the SMART Connect Mini Devices, which serve as a communication hub connecting a system of digital pest control units. The device is a white, plastic-covered unit mounted to the wall and was connected to a power source and wireless network by licensed pest control technicians. The model number 300 110 Rev. C is located on the back of the device.. Units affected: About 2,750.
Why was this product recalled?
The device's power supply can overheat while charging, and cause the plastic enclosure to fly off, posing fire and injury hazards.
What should consumers do?
Consumers should immediately stop using the recalled devices and should not unplug their installed devices until they are contacted by Anticimex to schedule a removal appointment and provide further instructions. The replacement and installation of the new device will be free of charge. Anticimex is directly contacting all known purchasers.
Which agency issued this recall?
This recall was issued by the CPSC on December 31, 2020. Severity: Moderate. Recall number: 21716.
How do I check if my product is affected by a recall?
Check the product description and recall number (21716) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product?
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

Recall Context

Product recalls are issued when a manufacturer, distributor, or federal agency determines that a product poses a safety risk to consumers. This recall is classified as moderate severity, indicating the product may cause temporary or medically reversible health consequences. Across PlainRecalls, we track 83,000+ recalls from FDA, CPSC, and NHTSA to help consumers stay informed and act quickly when safety issues arise.

Nearby Recalls in This Category

Other recalls in the same product category — useful for spotting patterns across the same defect class or manufacturer.

Compare this recall with Endo-Model Replacement Plateau; Item Number: 15-0027/11; →

Data Sources

Data as of 2025. Source: FDA, CPSC, NHTSA, USDA FSIS federal recall databases.

  • Source: FDA — Food and Drug Administration, openFDA Enforcement API (food, drug, and medical device recalls)
  • Source: CPSC — Consumer Product Safety Commission Recalls API (consumer product recalls and hazards)
  • Source: NHTSA — National Highway Traffic Safety Administration Recalls API (vehicle safety recalls)
  • Source: USDA FSIS — Food Safety and Inspection Service (meat, poultry, and egg product recalls)

Recall information is sourced from official federal agency databases. Always verify recall details with the issuing agency for the most current status. This information is for research and awareness purposes only.

All federal data sources used on this page

Source: Federal recall agencies (FDA, CPSC, NHTSA, USDA FSIS) Aggregated multi-agency recall feeds · 2024 Recall data normalized across federal agency feeds; severity classifications follow each agency's own taxonomy (FDA Class I/II/III; CPSC, NHTSA, USDA FSIS).