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CPSC recall · Reported December 31, 2020

Anticimex Recalls SMART Connect Mini Devices Due to Fire and Injury Hazards (Recall Alert)

The device's power supply can overheat while charging, and cause the plastic enclosure to fly off, posing fire and injury hazards.

Recall #
21716
Affected scope
About 2,750
Verify with CPSC →
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The CPSC recalled This recall involves the SMART Connect Mini Devices, which serve as a communication hub c….

Anticimex Recalls SMART Connect Mini Devices Due to Fire and Injury Hazards (Recall Alert) was recalled and listed by the CPSC in December 31, 2020. Reason: The device's power supply can overheat while charging, and cause the plastic enclosure to fly off, posing fir…. Remedy: Consumers should immediately stop using the recalled devices and should not unplug their …. Verify recall #21716 with the CPSC before acting.

The recall

issued this CPSC recall-The device's power supply can overheat while charging, and cause the plastic enclosure to fly off, posing fir….

None
agency class
December 31, 2020
reported

Sourced from official CPSC enforcement records. Verify recall #21716 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Medical Devices recalls over time

Where this recall sits in its category - 41,021 medical devices recalls on record

01,0002,0003,0004,000 20052008201120142017202020232026 1,947

Product description

This recall involves the SMART Connect Mini Devices, which serve as a communication hub connecting a system of digital pest control units. The device is a white, plastic-covered unit mounted to the wall and was connected to a power source and wireless network by licensed pest control technicians. The model number 300 110 Rev. C is located on the back of the device.

Reason for recall

The device's power supply can overheat while charging, and cause the plastic enclosure to fly off, posing fire and injury hazards.

Remedy, what to do

Consumers should immediately stop using the recalled devices and should not unplug their installed devices until they are contacted by Anticimex to schedule a removal appointment and provide further instructions. The replacement and installation of the new device will be free of charge. Anticimex is directly contacting all known purchasers.

Recall Profile

Structured summary of the CPSC recall record
Attribute Value
Agency U.S. Consumer Product Safety Commission
Severity class Not classified by agency
Status Active
Recall number 21716
Date reported December 31, 2020
Date initiated December 31, 2020
Recalling firm Not disclosed
Affected scope About 2,750
Distribution Not disclosed
Official source CPSC notice →

Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.

What to do with this recall

Consumers should immediately stop using the recalled devices and should not unplug their installed devices until they are contact…

  • Check the recall number (21716) and product description against the item you own. Search the archive
  • Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
  • Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled?
This recall involves the SMART Connect Mini Devices, which serve as a communication hub connecting a system of digital pest control units. The device is a white, plastic-covered unit mounted to the wall and was connected to a power source and wireless network by licensed pest control technicians. The model number 300 110 Rev. C is located on the back of the device.. Units affected: About 2,750.
Why was this product recalled?
The device's power supply can overheat while charging, and cause the plastic enclosure to fly off, posing fire and injury hazards.
What should consumers do?
Consumers should immediately stop using the recalled devices and should not unplug their installed devices until they are contacted by Anticimex to schedule a removal appointment and provide further instructions. The replacement and installation of the new device will be free of charge. Anticimex is directly contacting all known purchasers.
Which agency issued this recall?
This recall was issued by the CPSC on December 31, 2020. CPSC does not publish a hazard classification for this recall. Recall number: 21716.
How do I report an injury from a recalled product?
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

Nationwide recalls with similar severity or category timing

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Compare this recall with GORE VIABIL Short Wire Biliary Endoprosthesis, Model No. VS… → · All Medical Devices recalls

This recall: CPSC, reported December 31, 2020. Severity classes follow each agency's own taxonomy; related-recall context is computed across the full archive.

Methodology · Corrections · Archive as of August 2026