Severity
Moderate
ModerateActive
CPSC recall · Reported September 2, 2021
Step2® Recalls StepUp Sidekick Learning Towers™ Due to Fall Hazard (Recall Alert)
The storage tray with cup holders and step can come loose from the tower, posing a fall hazard to the child.
Compiled from official public sources by the editorial team.
Verify with CPSC →
The Step2 Company LLC, of Streetsboro, Ohio recalled This recall involves Step2's StepUp Sidekick Learning Tower for children. The tower can b… - a moderate-severity action.
Step2® Recalls StepUp Sidekick Learning Towers™ Due to Fall Hazard (Recall Alert) was recalled by The Step2 Company LLC, of Streetsboro, Ohio in September 2, 2021. Reason: The storage tray with cup holders and step can come loose from the tower, posing a fall hazard to the child.. Remedy: Consumers should immediately stop using the recalled StepUp Sidekick Learning Tower and c…. Verify recall #21778 with the CPSC before acting.
The recall
The Step2 Company LLC, of Streetsboro, Ohio issued this moderate-severity CPSC recall-The storage tray with cup holders and step can come loose from the tower, posing a fall hazard to the child..
- Moderate
- severity level
- September 2, 2021
- reported
Sourced from official CPSC enforcement records. Verify recall #21778 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This CPSC action (record #21778) was formally reported on September 2, 2021. It is classified under Moderate severity, with a current status of Active. The Step2 Company LLC, of Streetsboro, Ohio is listed as the recalling firm. Federal records list the affected scope as About 1,570 (in addition, about 34 were sold in Canada).
The documented reason for this recall is: The storage tray with cup holders and step can come loose from the tower, posing a fall hazard to the child. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should immediately stop using the recalled StepUp Sidekick Learning Tower and contact Step2 for a full refund or a credit on Step2.com of equivalent value or an Amazon gift card, if purchas… - consumers holding this product should act on that instruction rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Children & Baby Products recalls over time
Where this recall sits in its category - 3,731 children & baby products recalls on record
Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.
Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.
Affected scope
About 1,570 (in addition, about 34 were sold in Canada)
Related Recalls
6
6 from same agency
Product description
This recall involves Step2's StepUp Sidekick Learning Tower for children. The tower can be used as a helper stool and as a chair. It has a white plastic exterior with a gray tray with two cup holders, seat and a step. Manufacture codes included in this recall are 10-2020, 3-2021, and 5-2021 which can be found on the removable seat/step. Model number "4134" is molded into the bottom of the tower.
Reason for recall
The storage tray with cup holders and step can come loose from the tower, posing a fall hazard to the child.
Remedy, what to do
Consumers should immediately stop using the recalled StepUp Sidekick Learning Tower and contact Step2 for a full refund or a credit on Step2.com of equivalent value or an Amazon gift card, if purchased via Amazon.com.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Moderate |
| Status | Active |
| Recall number | 21778 |
| Date reported | September 2, 2021 |
| Date initiated | September 2, 2021 |
| Recalling firm | The Step2 Company LLC, of Streetsboro, Ohio |
| Affected scope | About 1,570 (in addition, about 34 were sold in Canada) |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should immediately stop using the recalled StepUp Sidekick Learning Tower and contact Step2 for a full refund or a cred…
- Check the recall number (21778) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
This recall involves Step2's StepUp Sidekick Learning Tower for children. The tower can be used as a helper stool and as a chair. It has a white plastic exterior with a gray tray with two cup holders, seat and a step. Manufacture codes included in this recall are 10-2020, 3-2021, and 5-2021 which can be found on the removable seat/step. Model number "4134" is molded into the bottom of the tower.. Recalled by The Step2 Company LLC, of Streetsboro, Ohio. Units affected: About 1,570 (in addition, about 34 were sold in Canada).
Why was this product recalled? ▼
The storage tray with cup holders and step can come loose from the tower, posing a fall hazard to the child.
What should consumers do? ▼
Consumers should immediately stop using the recalled StepUp Sidekick Learning Tower and contact Step2 for a full refund or a credit on Step2.com of equivalent value or an Amazon gift card, if purchased via Amazon.com.
Which agency issued this recall? ▼
This recall was issued by the CPSC on September 2, 2021. Severity: Moderate. Recall number: 21778.
How do I check if my product is affected by a recall? ▼
Check the product description and recall number (21778) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.
Nearby Recalls in This Category
Other recalls in the same product category, useful for spotting patterns across the same defect class or manufacturer.
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Compare this recall with AMASKY Nursing Pillows Recalled Due to Risk of Serious Inju… →
Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported September 2, 2021. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.