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CPSC Moderate Active

Step2® Recalls StepUp Sidekick Learning Towers™ Due to Fall Hazard (Recall Alert)

Reported: September 2, 2021 Initiated: September 2, 2021 #21778

Product Description

This recall involves Step2's StepUp Sidekick Learning Tower for children. The tower can be used as a helper stool and as a chair. It has a white plastic exterior with a gray tray with two cup holders, seat and a step. Manufacture codes included in this recall are 10-2020, 3-2021, and 5-2021 which can be found on the removable seat/step. Model number "4134" is molded into the bottom of the tower.

Reason for Recall

The storage tray with cup holders and step can come loose from the tower, posing a fall hazard to the child.

Remedy

Consumers should immediately stop using the recalled StepUp Sidekick Learning Tower and contact Step2 for a full refund or a credit on Step2.com of equivalent value or an Amazon gift card, if purchased via Amazon.com.

Details

Units Affected
About 1,570 (in addition, about 34 were sold in Canada)

Frequently Asked Questions

What product was recalled?
This recall involves Step2's StepUp Sidekick Learning Tower for children. The tower can be used as a helper stool and as a chair. It has a white plastic exterior with a gray tray with two cup holders, seat and a step. Manufacture codes included in this recall are 10-2020, 3-2021, and 5-2021 which can be found on the removable seat/step. Model number "4134" is molded into the bottom of the tower.. Recalled by The Step2 Company LLC, of Streetsboro, Ohio. Units affected: About 1,570 (in addition, about 34 were sold in Canada).
Why was this product recalled?
The storage tray with cup holders and step can come loose from the tower, posing a fall hazard to the child.
What should consumers do?
Consumers should immediately stop using the recalled StepUp Sidekick Learning Tower and contact Step2 for a full refund or a credit on Step2.com of equivalent value or an Amazon gift card, if purchased via Amazon.com.
Which agency issued this recall?
This recall was issued by the CPSC on September 2, 2021. Severity: Moderate. Recall number: 21778.