Step2® Recalls StepUp Sidekick Learning Towers™ Due to Fall Hazard (Recall Alert)

The storage tray with cup holders and step can come loose from the tower, posing a fall hazard to the child.

Recall #: 21778
Affected scope: About 1,570 (in addition, about 34 were sold in Canada)

Compiled from official public sources by the publisher. · Updated September 2026

The Step2 Company LLC, of Streetsboro, Ohio recalled This recall involves Step2's StepUp Sidekick Learning Tower for children. The tower can b….

Step2® Recalls StepUp Sidekick Learning Towers™ Due to Fall Hazard (Recall Alert) was recalled by The Step2 Company LLC, of Streetsboro, Ohio in September 2, 2021. Reason: The storage tray with cup holders and step can come loose from the tower, posing a fall hazard to the child.. Remedy: Consumers should immediately stop using the recalled StepUp Sidekick Learning Tower and c…. Verify recall #21778 with the CPSC before acting.

The recall

The Step2 Company LLC, of Streetsboro, Ohio issued this CPSC recall-The storage tray with cup holders and step can come loose from the tower, posing a fall hazard to the child..

None
agency class: September 2, 2021
reported

Sourced from official CPSC enforcement records. Verify recall #21778 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls, 5 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Product description

This recall involves Step2's StepUp Sidekick Learning Tower for children. The tower can be used as a helper stool and as a chair. It has a white plastic exterior with a gray tray with two cup holders, seat and a step. Manufacture codes included in this recall are 10-2020, 3-2021, and 5-2021 which can be found on the removable seat/step. Model number "4134" is molded into the bottom of the tower.

Reason for recall

The storage tray with cup holders and step can come loose from the tower, posing a fall hazard to the child.

Remedy, what to do

Consumers should immediately stop using the recalled StepUp Sidekick Learning Tower and contact Step2 for a full refund or a credit on Step2.com of equivalent value or an Amazon gift card, if purchased via Amazon.com.

Recall Profile

Structured summary of the CPSC recall record
Attribute	Value
Agency	U.S. Consumer Product Safety Commission
Severity class	Not classified by agency
Status	Active
Recall number	21778
Date reported	September 2, 2021
Date initiated	September 2, 2021
Recalling firm	The Step2 Company LLC, of Streetsboro, Ohio
Affected scope	About 1,570 (in addition, about 34 were sold in Canada)
Distribution	Not disclosed
Official source	CPSC notice →

Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.

What to do with this recall

Consumers should immediately stop using the recalled StepUp Sidekick Learning Tower and contact Step2 for a full refund or a cred…

Check the recall number (21778) and product description against the item you own. Search the archive
Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled? ▼

Why was this product recalled? ▼

The storage tray with cup holders and step can come loose from the tower, posing a fall hazard to the child.

What should consumers do? ▼

Which agency issued this recall? ▼

This recall was issued by the CPSC on September 2, 2021. CPSC does not publish a hazard classification for this recall. Recall number: 21778.

How do I report an injury from a recalled product? ▼

Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

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This recall: CPSC, reported September 2, 2021. Severity classes follow each agency's own taxonomy; related-recall context is computed across the full archive.

Methodology · Corrections · Archive as of August 2026