PlainRecalls
NHTSA Critical Active

RAM 2019-2020: ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

Reported: June 10, 2021 Initiated: June 10, 2021 #21V439000

Product Description

Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 3500, 4500, and 5500 cab chassis vehicles equipped with a Cummins 6.7L High Output engine. The engine calibration software may not warn about low oil volume.

Reason for Recall

Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 3500, 4500, and 5500 cab chassis vehicles equipped with a Cummins 6.7L High Output engine. The engine calibration software may not warn about low oil volume.

Hazard

Low oil can damage the engine, causing an oil leak or a punctured engine block, increasing the risk of a fire.

Remedy

Dealers will update the engine calibration software, free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y21.

Details

Recalling Firm
RAM
Distribution
United States

Frequently Asked Questions

What product was recalled?
Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 3500, 4500, and 5500 cab chassis vehicles equipped with a Cummins 6.7L High Output engine. The engine calibration software may not warn about low oil volume.. Recalled by RAM.
Why was this product recalled?
Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 3500, 4500, and 5500 cab chassis vehicles equipped with a Cummins 6.7L High Output engine. The engine calibration software may not warn about low oil volume.
What should consumers do?
Dealers will update the engine calibration software, free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y21.
Which agency issued this recall?
This recall was issued by the NHTSA on June 10, 2021. Severity: Critical. Recall number: 21V439000.