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NHTSA recall · Reported June 17, 2021

CADILLAC,CHEVROLET,GMC 2021: STEERING:STEERING CONTROL MODULE

General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and Yukon XL vehicles. A software issue may ca…

Recall #
21V455000
Verify with NHTSA →
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Cadillac,Chevrolet,Gmc recalled General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, Chevr….

CADILLAC,CHEVROLET,GMC 2021: STEERING:STEERING CONTROL MODULE was recalled by Cadillac,Chevrolet,Gmc in June 17, 2021. Reason: General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevr…. Remedy: The power steering module software will be updated by a dealer, or through an over-the-ai…. Verify recall #21V455000 with the NHTSA before acting.

The recall

Cadillac,Chevrolet,Gmc issued this NHTSA recall-General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevr….

None
agency class
June 17, 2021
reported

Sourced from official NHTSA enforcement records. Verify recall #21V455000 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

The number of affected units is not disclosed in the agency filing, which is common for drug and food recalls where lot-level tracking supersedes unit counts. Distribution scope (see Distribution below) directly affects the consumer exposure window and determines whether a recall remains regional or escalates into a nationwide advisory. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls, 3 from NHTSA - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Vehicles recalls over time

Where this recall sits in its category - 7,783 vehicles recalls on record

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Product description

General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and Yukon XL vehicles. A software issue may cause a loss of power steering assist at startup or while driving.

Reason for recall

General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and Yukon XL vehicles. A software issue may cause a loss of power steering assist at startup or while driving.

Hazard

Increased steering effort, particularly at lower speeds, increases the risk of a crash.

Remedy, what to do

The power steering module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed July 13, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; or GMC customer service at 1-800-462-8782. GM's number for this recall is N212333900.

Recall Profile

Structured summary of the NHTSA recall record
Attribute Value
Agency National Highway Traffic Safety Administration
Severity class Not classified by agency
Status Active
Recall number 21V455000
Date reported June 17, 2021
Date initiated June 17, 2021
Recalling firm Cadillac,Chevrolet,Gmc
Affected scope Not disclosed
Distribution United States
Official source NHTSA notice →

Profile values are sourced directly from the official NHTSA enforcement record. Source: National Highway Traffic Safety Administration.

What to do with this recall

The power steering module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner n…

  • Check the recall number (21V455000) and product description against the item you own. Search the archive
  • Confirm the current status and remedy on the official NHTSA notice before acting. NHTSA notice
  • Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official NHTSA record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled?
General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and Yukon XL vehicles. A software issue may cause a loss of power steering assist at startup or while driving.. Recalled by Cadillac,Chevrolet,Gmc.
Why was this product recalled?
General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and Yukon XL vehicles. A software issue may cause a loss of power steering assist at startup or while driving.
What should consumers do?
The power steering module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed July 13, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; or GMC customer service at 1-800-462-8782. GM's number for this recall is N212333900.
Which agency issued this recall?
This recall was issued by the NHTSA on June 17, 2021. NHTSA does not publish a hazard classification for this recall. Recall number: 21V455000.
Where was the recalled product distributed?
Distribution: United States.
How do I report an injury from a recalled product?
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

Nationwide recalls with similar severity or category timing

Vehicle and equipment notices outside this manufacturer and filing state, matched by archive severity grade and report timing.

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This recall: NHTSA, reported June 17, 2021. Severity classes follow each agency's own taxonomy; related-recall context is computed across the full archive.

Methodology · Corrections · Archive as of August 2026