PlainRecalls
NHTSA Critical Active

KENWORTH 2022: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

Reported: July 20, 2021 Initiated: July 20, 2021 #21V546000

Product Description

PACCAR Incorporated (PACCAR) is recalling certain 2022 Kenworth T680, T880, and W990 vehicles. The HVAC controls may have insufficient soldering between the potentiometer(s) and the PCBA board, resulting in windshield defrost failure.

Reason for Recall

PACCAR Incorporated (PACCAR) is recalling certain 2022 Kenworth T680, T880, and W990 vehicles. The HVAC controls may have insufficient soldering between the potentiometer(s) and the PCBA board, resulting in windshield defrost failure.

Hazard

Inoperative windshield defrost may reduce driver visibility, increasing the risk of a crash.

Remedy

Dealers will replace HVAC control head, free of charge. Interim owner notification letters were mailed on September 17, 2021. Remedy parts are expected to be available mid-June, 2022. Owners may contact PACCAR's customer service at 1-425-828-5888 (Kenworth). PACCAR's number for this recall is 21KWE.

Details

Recalling Firm
KENWORTH
Distribution
United States

Frequently Asked Questions

What product was recalled?
PACCAR Incorporated (PACCAR) is recalling certain 2022 Kenworth T680, T880, and W990 vehicles. The HVAC controls may have insufficient soldering between the potentiometer(s) and the PCBA board, resulting in windshield defrost failure.. Recalled by KENWORTH.
Why was this product recalled?
PACCAR Incorporated (PACCAR) is recalling certain 2022 Kenworth T680, T880, and W990 vehicles. The HVAC controls may have insufficient soldering between the potentiometer(s) and the PCBA board, resulting in windshield defrost failure.
What should consumers do?
Dealers will replace HVAC control head, free of charge. Interim owner notification letters were mailed on September 17, 2021. Remedy parts are expected to be available mid-June, 2022. Owners may contact PACCAR's customer service at 1-425-828-5888 (Kenworth). PACCAR's number for this recall is 21KWE.
Which agency issued this recall?
This recall was issued by the NHTSA on July 20, 2021. Severity: Critical. Recall number: 21V546000.