PlainRecalls
NHTSA Critical Active

FORD 2021: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

Reported: November 10, 2021 Initiated: November 10, 2021 #21V869000

Product Description

Ford Motor Company (Ford) is recalling one 2021 Escape vehicle equipped with a 2.5L hybrid powertrain. The high voltage battery may fail, resulting in a sudden loss of drive power.

Reason for Recall

Ford Motor Company (Ford) is recalling one 2021 Escape vehicle equipped with a 2.5L hybrid powertrain. The high voltage battery may fail, resulting in a sudden loss of drive power.

Hazard

A sudden loss of drive power increases the risk of a crash.

Remedy

A dealer will replace the high voltage battery, free of charge. The owner notification letters were mailed December 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S48.

Details

Recalling Firm
FORD
Distribution
United States

Frequently Asked Questions

What product was recalled?
Ford Motor Company (Ford) is recalling one 2021 Escape vehicle equipped with a 2.5L hybrid powertrain. The high voltage battery may fail, resulting in a sudden loss of drive power.. Recalled by FORD.
Why was this product recalled?
Ford Motor Company (Ford) is recalling one 2021 Escape vehicle equipped with a 2.5L hybrid powertrain. The high voltage battery may fail, resulting in a sudden loss of drive power.
What should consumers do?
A dealer will replace the high voltage battery, free of charge. The owner notification letters were mailed December 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S48.
Which agency issued this recall?
This recall was issued by the NHTSA on November 10, 2021. Severity: Critical. Recall number: 21V869000.