Severity
Not classified by agency
No agency classActive
CPSC recall · Reported March 24, 2022
Segway Recalls Ninebot Children's Bicycle Helmets Due to Risk of Head Injury
The bicycle helmets do not comply with the positional stability and retention system requirements of the U.S. CPSC federal safety standard for bicycle helmets. The helmets can fai…
GuangZhou Now Sports Gear Co. Ltd., of China recalled This recall involves the Ninebot Kids bike helmets. The helmets were sold in an orange/wh….
Segway Recalls Ninebot Children's Bicycle Helmets Due to Risk of Head Injury was recalled by GuangZhou Now Sports Gear Co. Ltd., of China in March 24, 2022. Reason: The bicycle helmets do not comply with the positional stability and retention system requirements of the U.S.…. Remedy: Consumers should immediately stop using the recalled helmets and return them to Segway fo…. Verify recall #22107 with the CPSC before acting.
The recall
GuangZhou Now Sports Gear Co. Ltd., of China issued this CPSC recall-The bicycle helmets do not comply with the positional stability and retention system requirements of the U.S.….
- None
- agency class
- March 24, 2022
- reported
Sourced from official CPSC enforcement records. Verify recall #22107 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This CPSC action (record #22107) was formally reported on March 24, 2022. The CPSC does not publish a hazard classification for its recalls, so this record carries no agency severity grade, with a current status of Active. GuangZhou Now Sports Gear Co. Ltd., of China is listed as the recalling firm. Federal records list the affected scope as About 960.
The documented reason for this recall is: The bicycle helmets do not comply with the positional stability and retention system requirements of the U.S. CPSC federal safety standard for bicycle helmets. The helmets can fail to protect in the event of a crash, po… Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should immediately stop using the recalled helmets and return them to Segway for a full refund. Segway is contacting all known purchasers to facilitate returns using prepaid postage. - consumers holding this product should act on that instruction rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Outdoor & Sports recalls over time
Where this recall sits in its category - 514 outdoor & sports recalls on record
Affected scope
About 960
Related Recalls
6
6 from same agency
Product description
This recall involves the Ninebot Kids bike helmets. The helmets were sold in an orange/white exterior color and in size extra-small (XS), fitting head circumferences from about 19 ½ inches to 21½ inches. Ninebot is printed on the sides of the helmet. Model NB-410 is printed on a label on the inside of the helmet. The batch code and date can be found on a separate label on the inside of the helmet. Only helmets with batch code SN4500056024 and Date: August 2020 are included in this recall.
Reason for recall
The bicycle helmets do not comply with the positional stability and retention system requirements of the U.S. CPSC federal safety standard for bicycle helmets. The helmets can fail to protect in the event of a crash, posing a risk of head injury.
Remedy, what to do
Consumers should immediately stop using the recalled helmets and return them to Segway for a full refund. Segway is contacting all known purchasers to facilitate returns using prepaid postage.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Not classified by agency |
| Status | Active |
| Recall number | 22107 |
| Date reported | March 24, 2022 |
| Date initiated | March 24, 2022 |
| Recalling firm | GuangZhou Now Sports Gear Co. Ltd., of China |
| Affected scope | About 960 |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should immediately stop using the recalled helmets and return them to Segway for a full refund. Segway is contacting al…
- Check the recall number (22107) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
This recall involves the Ninebot Kids bike helmets. The helmets were sold in an orange/white exterior color and in size extra-small (XS), fitting head circumferences from about 19 ½ inches to 21½ inches. Ninebot is printed on the sides of the helmet. Model NB-410 is printed on a label on the inside of the helmet. The batch code and date can be found on a separate label on the inside of the helmet. Only helmets with batch code SN4500056024 and Date: August 2020 are included in this recall.. Recalled by GuangZhou Now Sports Gear Co. Ltd., of China. Units affected: About 960.
Why was this product recalled? ▼
The bicycle helmets do not comply with the positional stability and retention system requirements of the U.S. CPSC federal safety standard for bicycle helmets. The helmets can fail to protect in the event of a crash, posing a risk of head injury.
What should consumers do? ▼
Consumers should immediately stop using the recalled helmets and return them to Segway for a full refund. Segway is contacting all known purchasers to facilitate returns using prepaid postage.
Which agency issued this recall? ▼
This recall was issued by the CPSC on March 24, 2022. CPSC does not publish a hazard classification for this recall. Recall number: 22107.
How do I check if my product is affected by a recall? ▼
Check the product description and recall number (22107) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.
Nationwide recalls with similar severity or category timing
Two federal-filing-derived peer sets for this notice, both outside the same recalling firm and filing state so the neighborhoods are not firm or geographic containment.
Similar severity · nearest report date
Same archive severity grade, closest by report date among other firms and states.
Similar Outdoor & Sports · nearest report date
Same product category, closest by report date among other firms and states (deduped against the severity set).
Nearby Recalls in This Category
Other recalls in the same product category, useful for spotting patterns across the same defect class or manufacturer.
Showing 5 of 581 other recalls in this category.
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Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported March 24, 2022. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of August 2026.