Severity
Moderate
ModerateActive
CPSC recall · Reported September 14, 2022
CPSC, thyssenkrupp Access Corp. Settle Lawsuit: Firm to Conduct Recall to Inspect Home Elevators Due to Entrapment Hazard Posing Risk of Serious Injury or Death to Children; One Child Death Reported
Children can become entrapped in the space between the exterior hoistway door and the elevator car door or gate and suffer serious injury or death if the elevator is called to ano…
ThyssenKrupp Access Manufacturing, LLC recalled This recall involves home or residential elevators under a variety of TKA-owned model nam… - a moderate-severity action.
CPSC, thyssenkrupp Access Corp. Settle Lawsuit: Firm to Conduct Recall to Inspect Home El… was recalled by ThyssenKrupp Access Manufacturing, LLC in September 14, 2022. Reason: Children can become entrapped in the space between the exterior hoistway door and the elevator car door or ga…. Remedy: Homeowners should immediately contact TKA for a free inspection and free installation of …. Verify recall #22221 with the CPSC before acting.
The recall
ThyssenKrupp Access Manufacturing, LLC issued this moderate-severity CPSC recall-Children can become entrapped in the space between the exterior hoistway door and the elevator car door or ga….
- Moderate
- severity level
- September 14, 2022
- reported
Sourced from official CPSC enforcement records. Verify recall #22221 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This CPSC action (record #22221) was formally reported on September 14, 2022. It is classified under Moderate severity, with a current status of Active. ThyssenKrupp Access Manufacturing, LLC is listed as the recalling firm. Federal records list the affected scope as About 16,800 residential elevators, sold for between $15,000 and $25,000 for a two-landing installation.
The documented reason for this recall is: Children can become entrapped in the space between the exterior hoistway door and the elevator car door or gate and suffer serious injury or death if the elevator is called to another floor. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Homeowners should immediately contact TKA for a free inspection and free installation of the free space guard(s). Alternatively, TKA will provide inspection and installation instructions directly to … - consumers holding this product should act on that instruction rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Vehicles recalls over time
Where this recall sits in its category - 7,642 vehicles recalls on record
Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.
Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.
Affected scope
About 16,800 residential elevators, sold for between $15,000 and $25,000 for a two-landing installation
Related Recalls
6
6 from same agency
Product description
This recall involves home or residential elevators under a variety of TKA-owned model names, including Chaparral, Destiny, LEV, LEV II, LEV II Builder, Rise, Volant, Windsor, Independence, and Flexi-Lift that TKA manufactured and sold to dealers for installation in homes between approximately 1996 and 2012.
Reason for recall
Children can become entrapped in the space between the exterior hoistway door and the elevator car door or gate and suffer serious injury or death if the elevator is called to another floor.
Remedy, what to do
Homeowners should immediately contact TKA for a free inspection and free installation of the free space guard(s). Alternatively, TKA will provide inspection and installation instructions directly to homeowners who do not wish to have an installer come into their home.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Moderate |
| Status | Active |
| Recall number | 22221 |
| Date reported | September 14, 2022 |
| Date initiated | September 14, 2022 |
| Recalling firm | ThyssenKrupp Access Manufacturing, LLC |
| Affected scope | About 16,800 residential elevators, sold for between $15,000 and $25,000 for a two-landing installation |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Homeowners should immediately contact TKA for a free inspection and free installation of the free space guard(s). Alternatively, …
- Check the recall number (22221) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
This recall involves home or residential elevators under a variety of TKA-owned model names, including Chaparral, Destiny, LEV, LEV II, LEV II Builder, Rise, Volant, Windsor, Independence, and Flexi-Lift that TKA manufactured and sold to dealers for installation in homes between approximately 1996 and 2012.. Recalled by ThyssenKrupp Access Manufacturing, LLC. Units affected: About 16,800 residential elevators, sold for between $15,000 and $25,000 for a two-landing installation.
Why was this product recalled? ▼
Children can become entrapped in the space between the exterior hoistway door and the elevator car door or gate and suffer serious injury or death if the elevator is called to another floor.
What should consumers do? ▼
Homeowners should immediately contact TKA for a free inspection and free installation of the free space guard(s). Alternatively, TKA will provide inspection and installation instructions directly to homeowners who do not wish to have an installer come into their home.
Which agency issued this recall? ▼
This recall was issued by the CPSC on September 14, 2022. Severity: Moderate. Recall number: 22221.
How do I check if my product is affected by a recall? ▼
Check the product description and recall number (22221) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.
Nearby Recalls in This Category
Other recalls in the same product category, useful for spotting patterns across the same defect class or manufacturer.
CPSC Moderate
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Yongkang Ruihe Metal Products Co. Ltd., of China · 2026-06-25
CPSC Moderate
Joolz Recalls Aer2 Car Seat Adapters for Strollers Due to Risk of Serious Injury from Fall Hazard
· 2026-06-18
CPSC Moderate
Joolz Recalls Aer2 Car Seat Adapters for Strollers Due to Risk of Serious Injury or Death from Suffocation and Fall Haz…
CooCooBaby, of China · 2026-06-18
CPSC Moderate
Kawasaki Motors USA Recalls Model Year 2026 Teryx4 H2 and Teryx5 H2 Recreational Off-Road Vehicles Due to Impact and In…
Kawasaki Motors Manufacturing Corp., U.S.A., of Lincoln, Nebraska · 2026-06-11
CPSC Moderate
Yamaha Recalls Model Year 2021-2022 Fleet Golf Cars Due to Risk of Serious Injury or Death from a Crash Hazard
· 2026-06-11
Compare this recall with Yamazuki Recalls Youth All-Terrain Vehicles (ATVs) Due to R… →
Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported September 14, 2022. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.