CPSC recall · Reported September 14, 2022
CPSC, thyssenkrupp Access Corp. Settle Lawsuit: Firm to Conduct Recall to Inspect Home Elevators Due to Entrapment Hazard Posing Risk of Serious Injury or Death to Children; One Child Death Reported
Children can become entrapped in the space between the exterior hoistway door and the elevator car door or gate and suffer serious injury or death if the elevator is called to ano…
ThyssenKrupp Access Manufacturing, LLC recalled This recall involves home or residential elevators under a variety of TKA-owned model nam….
CPSC, thyssenkrupp Access Corp. Settle Lawsuit: Firm to Conduct Recall to Inspect Home El… was recalled by ThyssenKrupp Access Manufacturing, LLC in September 14, 2022. Reason: Children can become entrapped in the space between the exterior hoistway door and the elevator car door or ga…. Remedy: Homeowners should immediately contact TKA for a free inspection and free installation of …. Verify recall #22221 with the CPSC before acting.
The recall
ThyssenKrupp Access Manufacturing, LLC issued this CPSC recall-Children can become entrapped in the space between the exterior hoistway door and the elevator car door or ga….
- None
- agency class
- September 14, 2022
- reported
Sourced from official CPSC enforcement records. Verify recall #22221 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 3 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Vehicles recalls over time
Where this recall sits in its category - 7,783 vehicles recalls on record
Product description
This recall involves home or residential elevators under a variety of TKA-owned model names, including Chaparral, Destiny, LEV, LEV II, LEV II Builder, Rise, Volant, Windsor, Independence, and Flexi-Lift that TKA manufactured and sold to dealers for installation in homes between approximately 1996 and 2012.
Reason for recall
Children can become entrapped in the space between the exterior hoistway door and the elevator car door or gate and suffer serious injury or death if the elevator is called to another floor.
Remedy, what to do
Homeowners should immediately contact TKA for a free inspection and free installation of the free space guard(s). Alternatively, TKA will provide inspection and installation instructions directly to homeowners who do not wish to have an installer come into their home.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Not classified by agency |
| Status | Active |
| Recall number | 22221 |
| Date reported | September 14, 2022 |
| Date initiated | September 14, 2022 |
| Recalling firm | ThyssenKrupp Access Manufacturing, LLC |
| Affected scope | About 16,800 residential elevators, sold for between $15,000 and $25,000 for a two-landing installation |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Homeowners should immediately contact TKA for a free inspection and free installation of the free space guard(s). Alternatively, …
- Check the recall number (22221) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
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Similar severity · nearest report date
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Similar Vehicles · nearest report date
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Methodology · Corrections · Archive as of August 2026