Severity
Moderate
ModerateActive
CPSC recall · Reported September 22, 2022
Accompany USA Recalls Ceramic Mugs with Cork Bottoms Due to Burn Hazard
The coffee cup can crack or break when hot liquid is poured into it, posing a burn hazard.
Compiled from official public sources by the editorial team.
Verify with CPSC →
The CPSC recalled This recall involves Accompany USA Ceramic Mugs with Cork Bottoms sold as and/or given ou… - a moderate-severity action.
Accompany USA Recalls Ceramic Mugs with Cork Bottoms Due to Burn Hazard was recalled and listed by the CPSC in September 22, 2022. Reason: The coffee cup can crack or break when hot liquid is poured into it, posing a burn hazard.. Remedy: Consumers should immediately stop using the recalled ceramic mugs and contact Accompany U…. Verify recall #22228 with the CPSC before acting.
The recall
issued this moderate-severity CPSC recall-The coffee cup can crack or break when hot liquid is poured into it, posing a burn hazard..
- Moderate
- severity level
- September 22, 2022
- reported
Sourced from official CPSC enforcement records. Verify recall #22228 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This CPSC action (record #22228) was formally reported on September 22, 2022. It is classified under Moderate severity, with a current status of Active. The recalling firm is not specified in the federal record. Federal records list the affected scope as About 25,000.
The documented reason for this recall is: The coffee cup can crack or break when hot liquid is poured into it, posing a burn hazard. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should immediately stop using the recalled ceramic mugs and contact Accompany USA to receive a full refund. - consumers holding this product should act on that instruction rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Household Products recalls over time
Where this recall sits in its category - 3,056 household products recalls on record
Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.
Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.
Affected scope
About 25,000
Related Recalls
6
6 from same agency
Product description
This recall involves Accompany USA Ceramic Mugs with Cork Bottoms sold as and/or given out for free as promotional products with company or other logos. The ceramic mugs are white with cork bottoms. They measure about four inches high and four inches wide.
Reason for recall
The coffee cup can crack or break when hot liquid is poured into it, posing a burn hazard.
Remedy, what to do
Consumers should immediately stop using the recalled ceramic mugs and contact Accompany USA to receive a full refund.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Moderate |
| Status | Active |
| Recall number | 22228 |
| Date reported | September 22, 2022 |
| Date initiated | September 22, 2022 |
| Recalling firm | Not disclosed |
| Affected scope | About 25,000 |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should immediately stop using the recalled ceramic mugs and contact Accompany USA to receive a full refund.
- Check the recall number (22228) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
This recall involves Accompany USA Ceramic Mugs with Cork Bottoms sold as and/or given out for free as promotional products with company or other logos. The ceramic mugs are white with cork bottoms. They measure about four inches high and four inches wide.. Units affected: About 25,000.
Why was this product recalled? ▼
The coffee cup can crack or break when hot liquid is poured into it, posing a burn hazard.
What should consumers do? ▼
Consumers should immediately stop using the recalled ceramic mugs and contact Accompany USA to receive a full refund.
Which agency issued this recall? ▼
This recall was issued by the CPSC on September 22, 2022. Severity: Moderate. Recall number: 22228.
How do I check if my product is affected by a recall? ▼
Check the product description and recall number (22228) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.
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Other recalls in the same product category, useful for spotting patterns across the same defect class or manufacturer.
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Compare this recall with Cooper Lighting Recalls Metalux Optimized High Bay LED Ligh… →
Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported September 22, 2022. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.