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CPSC recall · Reported September 22, 2022

Accompany USA Recalls Ceramic Mugs with Cork Bottoms Due to Burn Hazard

The coffee cup can crack or break when hot liquid is poured into it, posing a burn hazard.

Recall #
22228
Affected scope
About 25,000
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The CPSC recalled This recall involves Accompany USA Ceramic Mugs with Cork Bottoms sold as and/or given ou….

Accompany USA Recalls Ceramic Mugs with Cork Bottoms Due to Burn Hazard was recalled and listed by the CPSC in September 22, 2022. Reason: The coffee cup can crack or break when hot liquid is poured into it, posing a burn hazard.. Remedy: Consumers should immediately stop using the recalled ceramic mugs and contact Accompany U…. Verify recall #22228 with the CPSC before acting.

The recall

issued this CPSC recall-The coffee cup can crack or break when hot liquid is poured into it, posing a burn hazard..

None
agency class
September 22, 2022
reported

Sourced from official CPSC enforcement records. Verify recall #22228 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Household Products recalls over time

Where this recall sits in its category - 3,089 household products recalls on record

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Product description

This recall involves Accompany USA Ceramic Mugs with Cork Bottoms sold as and/or given out for free as promotional products with company or other logos. The ceramic mugs are white with cork bottoms. They measure about four inches high and four inches wide.

Reason for recall

The coffee cup can crack or break when hot liquid is poured into it, posing a burn hazard.

Remedy, what to do

Consumers should immediately stop using the recalled ceramic mugs and contact Accompany USA to receive a full refund.

Recall Profile

Structured summary of the CPSC recall record
Attribute Value
Agency U.S. Consumer Product Safety Commission
Severity class Not classified by agency
Status Active
Recall number 22228
Date reported September 22, 2022
Date initiated September 22, 2022
Recalling firm Not disclosed
Affected scope About 25,000
Distribution Not disclosed
Official source CPSC notice →

Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.

What to do with this recall

Consumers should immediately stop using the recalled ceramic mugs and contact Accompany USA to receive a full refund.

  • Check the recall number (22228) and product description against the item you own. Search the archive
  • Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
  • Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled?
This recall involves Accompany USA Ceramic Mugs with Cork Bottoms sold as and/or given out for free as promotional products with company or other logos. The ceramic mugs are white with cork bottoms. They measure about four inches high and four inches wide.. Units affected: About 25,000.
Why was this product recalled?
The coffee cup can crack or break when hot liquid is poured into it, posing a burn hazard.
What should consumers do?
Consumers should immediately stop using the recalled ceramic mugs and contact Accompany USA to receive a full refund.
Which agency issued this recall?
This recall was issued by the CPSC on September 22, 2022. CPSC does not publish a hazard classification for this recall. Recall number: 22228.
How do I report an injury from a recalled product?
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

Nationwide recalls with similar severity or category timing

Consumer-product notices outside this firm and state, matched by severity timing and product category.

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This recall: CPSC, reported September 22, 2022. Severity classes follow each agency's own taxonomy; related-recall context is computed across the full archive.

Methodology · Corrections · Archive as of August 2026