CPSC recall · Reported September 29, 2022
Custom Elevator Recalls Residential Elevators Due to Child Entrapment Hazard; Risk of Serious Injury or Death to Young Children; One Death Reported
Young children can become entrapped in the space between the exterior landing (hoistway) door and the interior elevator car door or gate if there is a hazardous gap between the do…
Custom Elevator, of Plumsteadville, Pennsylvania recalled This recall involves select Custom Elevator residential elevators with either hydraulic d….
Custom Elevator Recalls Residential Elevators Due to Child Entrapment Hazard; Risk of Ser… was recalled by Custom Elevator, of Plumsteadville, Pennsylvania in September 29, 2022. Reason: Young children can become entrapped in the space between the exterior landing (hoistway) door and the interio…. Remedy: Consumers should keep young children away from the recalled residential elevators and con…. Verify recall #22235 with the CPSC before acting.
The recall
Custom Elevator, of Plumsteadville, Pennsylvania issued this CPSC recall-Young children can become entrapped in the space between the exterior landing (hoistway) door and the interio….
- None
- agency class
- September 29, 2022
- reported
Sourced from official CPSC enforcement records. Verify recall #22235 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
The number of affected units is not disclosed in the agency filing, which is common for drug and food recalls where lot-level tracking supersedes unit counts. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 3 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Vehicles recalls over time
Where this recall sits in its category - 7,783 vehicles recalls on record
Product description
This recall involves select Custom Elevator residential elevators with either hydraulic drives (HYD) or winding drum drives (WD). The Custom Elevator brand name is located on the controllers and hydraulic power unit. The elevators are used in consumers' homes.
Reason for recall
Young children can become entrapped in the space between the exterior landing (hoistway) door and the interior elevator car door or gate if there is a hazardous gap between the doors and suffer serious injuries or death when the elevator is called to another floor.
Remedy, what to do
Consumers should keep young children away from the recalled residential elevators and contact Custom Elevator for instructions on how to measure for space guards to correct any hazardous gap. Space guards will be provided free of charge and assistance with space guard installation will be provided upon request.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Not classified by agency |
| Status | Active |
| Recall number | 22235 |
| Date reported | September 29, 2022 |
| Date initiated | September 29, 2022 |
| Recalling firm | Custom Elevator, of Plumsteadville, Pennsylvania |
| Affected scope | Not disclosed |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should keep young children away from the recalled residential elevators and contact Custom Elevator for instructions on…
- Check the recall number (22235) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
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Similar severity · nearest report date
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Methodology · Corrections · Archive as of August 2026