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CPSC Moderate Active

Polaris Recalls Recreational Off-Road Vehicles Due to Crash Hazard (Recall Alert)

Reported: December 23, 2021 Initiated: December 23, 2021 #22714

Product Description

This recall involves certain VINs of the following Polaris recreational off-road vehicles: model year 2021 RZR TURBO S Velocity, RZR TURBO S 4 Velocity, RZR XP Turbo and RZR XP 4 Turbo; model year 2020-2022 RZR XP 1000 and model year 2021-2022 RZR XP 4 1000. This recall also involves certain VINs of the following Polaris recreational off-road vehicles: model year 2021-2022 GENERAL 1000 and GENERAL XP 1000; model year 2022 GENERAL 4 1000 and model year 2020-2022 GENERAL XP 4 1000. The RZR models were sold in black, blue, copper, gray, navy, orange, sands metallic, red, tan and white. The GENERAL models were sold in black, blue, burgundy, graphite, gray, titanium, tan and white. The vehicles are made in two or four seat configurations. POLARIS is stamped on the front grille of all the vehicles. POLARIS and RZR or POLARIS and GENERAL are printed on the sides of the respective vehicles. The model name is also printed on the side of the chassis for all model years. The vehicle identification number is located on the vehicle's frame in the left rear wheel well. The following model years and model names are included in the recall: Model Year(s) Model Name 2021 RZR TURBO S Velocity 2021 RZR TURBO S 4 Velocity 2020; 2021; 2022 RZR XP 1000 2021; 2022 RZR XP 4 1000 2021 RZR XP Turbo 2021 RZR XP 4 Turbo 2021; 2022 GENERAL 1000 2022 GENERAL 4 1000 2021; 2022 GENERAL XP 1000 2020; 2021; 2022 GENERAL XP 4 1000

Reason for Recall

The steering wheel can separate and result in a loss of control, posing a crash hazard.

Remedy

Consumers should immediately stop using the recalled vehicles and contact a Polaris dealer to schedule a free repair, including the installation of a new steering wheel. Polaris has notified consumers to stop riding the vehicle. Polaris will be contacting all registered owners directly to provide more details about the repair.

Details

Units Affected
About 8,800 (in addition, about 940 were sold in Canada)

Frequently Asked Questions

What product was recalled?
This recall involves certain VINs of the following Polaris recreational off-road vehicles: model year 2021 RZR TURBO S Velocity, RZR TURBO S 4 Velocity, RZR XP Turbo and RZR XP 4 Turbo; model year 2020-2022 RZR XP 1000 and model year 2021-2022 RZR XP 4 1000. This recall also involves certain VINs of the following Polaris recreational off-road vehicles: model year 2021-2022 GENERAL 1000 and GENERAL XP 1000; model year 2022 GENERAL 4 1000 and model year 2020-2022 GENERAL XP 4 1000. The RZR models were sold in black, blue, copper, gray, navy, orange, sands metallic, red, tan and white. The GENERAL models were sold in black, blue, burgundy, graphite, gray, titanium, tan and white. The vehicles are made in two or four seat configurations. POLARIS is stamped on the front grille of all the vehicles. POLARIS and RZR or POLARIS and GENERAL are printed on the sides of the respective vehicles. The model name is also printed on the side of the chassis for all model years. The vehicle identification number is located on the vehicle's frame in the left rear wheel well. The following model years and model names are included in the recall: Model Year(s) Model Name 2021 RZR TURBO S Velocity 2021 RZR TURBO S 4 Velocity 2020; 2021; 2022 RZR XP 1000 2021; 2022 RZR XP 4 1000 2021 RZR XP Turbo 2021 RZR XP 4 Turbo 2021; 2022 GENERAL 1000 2022 GENERAL 4 1000 2021; 2022 GENERAL XP 1000 2020; 2021; 2022 GENERAL XP 4 1000. Units affected: About 8,800 (in addition, about 940 were sold in Canada).
Why was this product recalled?
The steering wheel can separate and result in a loss of control, posing a crash hazard.
What should consumers do?
Consumers should immediately stop using the recalled vehicles and contact a Polaris dealer to schedule a free repair, including the installation of a new steering wheel. Polaris has notified consumers to stop riding the vehicle. Polaris will be contacting all registered owners directly to provide more details about the repair.
Which agency issued this recall?
This recall was issued by the CPSC on December 23, 2021. Severity: Moderate. Recall number: 22714.