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NHTSA recall · Reported November 23, 2022

CADILLAC 2019-2020: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

General Motors, LLC (GM) is recalling certain 2019-2020 Cadillac XT4 vehicles equipped with the optional Surround Vision feature. The video processing module (VPM) may lose commu…

Recall #
22V868000
Compiled from official public sources by the publisher.
Verify with NHTSA →
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Cadillac recalled General Motors, LLC (GM) is recalling certain 2019-2020 Cadillac XT4 vehicles equipped wi….

CADILLAC 2019-2020: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA was recalled by Cadillac in November 23, 2022. Reason: General Motors, LLC (GM) is recalling certain 2019-2020 Cadillac XT4 vehicles equipped with the optional Surr…. Remedy: Dealers will update the VPM software or replace the VPM, as necessary, free of charge. A…. Verify recall #22V868000 with the NHTSA before acting.

The recall

Cadillac issued this NHTSA recall-General Motors, LLC (GM) is recalling certain 2019-2020 Cadillac XT4 vehicles equipped with the optional Surr….

None
agency class
November 23, 2022
reported

Sourced from official NHTSA enforcement records. Verify recall #22V868000 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

The number of affected units is not disclosed in the agency filing, which is common for drug and food recalls where lot-level tracking supersedes unit counts. Distribution scope (see Distribution below) directly affects the consumer exposure window and determines whether a recall remains regional or escalates into a nationwide advisory. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls, 3 from NHTSA - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Vehicles recalls over time

Where this recall sits in its category - 7,783 vehicles recalls on record

200300400500600 20052008201120142017202020232026 222

Product description

General Motors, LLC (GM) is recalling certain 2019-2020 Cadillac XT4 vehicles equipped with the optional Surround Vision feature. The video processing module (VPM) may lose communication with the rearview camera, causing a loss of the rearview camera image.

Reason for recall

General Motors, LLC (GM) is recalling certain 2019-2020 Cadillac XT4 vehicles equipped with the optional Surround Vision feature. The video processing module (VPM) may lose communication with the rearview camera, causing a loss of the rearview camera image.

Hazard

Failure of the rearview camera image to display can reduce the driver's rear visibility, increasing the risk of a crash.

Remedy, what to do

Dealers will update the VPM software or replace the VPM, as necessary, free of charge. An interim owner notification letter informing owners of the safety defect was mailed January 17, 2023. Owner notification letters were mailed February 3, 2023. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222373320. .

Recall Profile

Structured summary of the NHTSA recall record
Attribute Value
Agency National Highway Traffic Safety Administration
Severity class Not classified by agency
Status Active
Recall number 22V868000
Date reported November 23, 2022
Date initiated November 23, 2022
Recalling firm Cadillac
Affected scope Not disclosed
Distribution United States
Official source NHTSA notice →

Profile values are sourced directly from the official NHTSA enforcement record. Source: National Highway Traffic Safety Administration.

What to do with this recall

Dealers will update the VPM software or replace the VPM, as necessary, free of charge. An interim owner notification letter info…

  • Check the recall number (22V868000) and product description against the item you own. Search the archive
  • Confirm the current status and remedy on the official NHTSA notice before acting. NHTSA notice
  • Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official NHTSA record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled? ▼
General Motors, LLC (GM) is recalling certain 2019-2020 Cadillac XT4 vehicles equipped with the optional Surround Vision feature. The video processing module (VPM) may lose communication with the rearview camera, causing a loss of the rearview camera image.. Recalled by Cadillac.
Why was this product recalled? ▼
General Motors, LLC (GM) is recalling certain 2019-2020 Cadillac XT4 vehicles equipped with the optional Surround Vision feature. The video processing module (VPM) may lose communication with the rearview camera, causing a loss of the rearview camera image.
What should consumers do? ▼
Dealers will update the VPM software or replace the VPM, as necessary, free of charge. An interim owner notification letter informing owners of the safety defect was mailed January 17, 2023. Owner notification letters were mailed February 3, 2023. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222373320. .
Which agency issued this recall? ▼
This recall was issued by the NHTSA on November 23, 2022. NHTSA does not publish a hazard classification for this recall. Recall number: 22V868000.
Where was the recalled product distributed? ▼
Distribution: United States.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

Nationwide recalls with similar severity or category timing

Vehicle and equipment notices outside this manufacturer and filing state, matched by archive severity grade and report timing.

Similar severity · nearest report date

Same archive severity grade, closest by report date among other firms and states.

JEEP 2021-2023: ENGINE 2022-11-23 DODGE 2022: POWER TRAIN:MANUAL TRANSMISSI… 2022-11-23 HONDA 2017-2019: BACK OVER PREVENTION: SE… 2022-11-23 INTERNATIONAL 2022-2023: SUSPENSION:CRITI… 2022-11-23

Similar Vehicles · nearest report date

Same product category, closest by report date among other firms and states (deduped against the severity set).

CHEVROLET 2022: AIR BAGS: AIR BAG/RESTRAI… 2022-11-23 CHEVROLET 2021: EQUIPMENT 2022-11-23 NISSAN 2017: ELECTRICAL SYSTEM:WIRING 2022-11-23 BMW 2023: ELECTRICAL SYSTEM 2022-11-21

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This recall: NHTSA, reported November 23, 2022. Severity classes follow each agency's own taxonomy; related-recall context is computed across the full archive.

Methodology · Corrections · Archive as of August 2026