Moen Recalls Flo Battery Back-Ups for Flo Smart Water Monitors Due to Fire Hazard

The lithium-ion battery back-up can overheat, posing a fire hazard.

Recall #: 23178
Affected scope: About 10,000 (In addition, about 14 units sold in Canada)

Compiled from official public sources by the publisher. · Updated September 2026

Moen Incorporated, of North Olmsted, Ohio recalled This recall involves the Flo Smart Water Monitor Lithium-Ion Battery Back-Ups. The Flo Wa….

Moen Recalls Flo Battery Back-Ups for Flo Smart Water Monitors Due to Fire Hazard was recalled by Moen Incorporated, of North Olmsted, Ohio in April 13, 2023. Reason: The lithium-ion battery back-up can overheat, posing a fire hazard.. Remedy: Consumers should immediately unplug and stop using their recalled battery back-up and con…. Verify recall #23178 with the CPSC before acting.

The recall

Moen Incorporated, of North Olmsted, Ohio issued this CPSC recall-The lithium-ion battery back-up can overheat, posing a fire hazard..

None
agency class: April 13, 2023
reported

Sourced from official CPSC enforcement records. Verify recall #23178 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Product description

This recall involves the Flo Smart Water Monitor Lithium-Ion Battery Back-Ups. The Flo Water Monitor Battery Backup device was an optional add-on accessory that could be purchased separately to extend certain features of Moen's Flo Smart Water Monitor and Shutoff in the event of a power disruption. Only the battery back-up is being recalled. The dark gray rectangular battery has the FLO logo printed on the lower right-hand side. A sticker showing the status of the light on battery is printed on the lower left-hand side as well as model number 920-001.

Reason for recall

The lithium-ion battery back-up can overheat, posing a fire hazard.

Remedy, what to do

Consumers should immediately unplug and stop using their recalled battery back-up and contact Moen for instructions to disable their battery back-up before disposing of the unit in accordance with applicable laws for the disposal of lithium-ion batteries.

Recall Profile

Structured summary of the CPSC recall record
Attribute	Value
Agency	U.S. Consumer Product Safety Commission
Severity class	Not classified by agency
Status	Active
Recall number	23178
Date reported	April 13, 2023
Date initiated	April 13, 2023
Recalling firm	Moen Incorporated, of North Olmsted, Ohio
Affected scope	About 10,000 (In addition, about 14 units sold in Canada)
Distribution	Not disclosed
Official source	CPSC notice →

Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.

What to do with this recall

Consumers should immediately unplug and stop using their recalled battery back-up and contact Moen for instructions to disable th…

Check the recall number (23178) and product description against the item you own. Search the archive
Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled? ▼

Why was this product recalled? ▼

The lithium-ion battery back-up can overheat, posing a fire hazard.

What should consumers do? ▼

Which agency issued this recall? ▼

This recall was issued by the CPSC on April 13, 2023. CPSC does not publish a hazard classification for this recall. Recall number: 23178.

How do I report an injury from a recalled product? ▼

Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

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This recall: CPSC, reported April 13, 2023. Severity classes follow each agency's own taxonomy; related-recall context is computed across the full archive.

Methodology · Corrections · Archive as of August 2026