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Moen Recalls Flo Battery Back-Ups for Flo Smart Water Monitors Due to Fire Hazard

Reported: April 13, 2023 Initiated: April 13, 2023 #23178

Product Description

This recall involves the Flo Smart Water Monitor Lithium-Ion Battery Back-Ups. The Flo Water Monitor Battery Backup device was an optional add-on accessory that could be purchased separately to extend certain features of Moen's Flo Smart Water Monitor and Shutoff in the event of a power disruption. Only the battery back-up is being recalled. The dark gray rectangular battery has the FLO logo printed on the lower right-hand side. A sticker showing the status of the light on battery is printed on the lower left-hand side as well as model number 920-001.

Reason for Recall

The lithium-ion battery back-up can overheat, posing a fire hazard.

Remedy

Consumers should immediately unplug and stop using their recalled battery back-up and contact Moen for instructions to disable their battery back-up before disposing of the unit in accordance with applicable laws for the disposal of lithium-ion batteries.

Details

Units Affected
About 10,000 (In addition, about 14 units sold in Canada)
Official Source
https://www.cpsc.gov/Recalls/2023/Moen-Recalls-Flo-Battery-Back-Ups-for-Flo-Smart-Water-Monitors-Due-to-Fire-Hazard

Frequently Asked Questions

What product was recalled? ▼
This recall involves the Flo Smart Water Monitor Lithium-Ion Battery Back-Ups. The Flo Water Monitor Battery Backup device was an optional add-on accessory that could be purchased separately to extend certain features of Moen's Flo Smart Water Monitor and Shutoff in the event of a power disruption. Only the battery back-up is being recalled. The dark gray rectangular battery has the FLO logo printed on the lower right-hand side. A sticker showing the status of the light on battery is printed on the lower left-hand side as well as model number 920-001.. Recalled by Moen Incorporated, of North Olmsted, Ohio. Units affected: About 10,000 (In addition, about 14 units sold in Canada).
Why was this product recalled? ▼
The lithium-ion battery back-up can overheat, posing a fire hazard.
What should consumers do? ▼
Consumers should immediately unplug and stop using their recalled battery back-up and contact Moen for instructions to disable their battery back-up before disposing of the unit in accordance with applicable laws for the disposal of lithium-ion batteries.
Which agency issued this recall? ▼
This recall was issued by the CPSC on April 13, 2023. Severity: Moderate. Recall number: 23178.

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