Severity
Moderate
ModerateActive
CPSC recall · Reported June 22, 2023
Havertys Recalls Concord Dual Power Recliner Chairs Due to Fall Hazard (Recall Alert)
When the chair is reclined and weight is applied to the chair back while returning to the upright position, the metal power mechanism assembly can bend, and cause the chair back t…
Artistic Leathers S de Rl de Cv, of Mexico (Chairs) recalled This recall involves Havertys Concord Dual Power Recliner chairs with SKU 0-3500-1827 tha… - a moderate-severity action.
Havertys Recalls Concord Dual Power Recliner Chairs Due to Fall Hazard (Recall Alert) was recalled by Artistic Leathers S de Rl de Cv, of Mexico (Chairs) in June 22, 2023. Reason: When the chair is reclined and weight is applied to the chair back while returning to the upright position, t…. Remedy: Consumers should immediately stop using the recalled recliner chairs and contact Havertys…. Verify recall #23769 with the CPSC before acting.
The recall
Artistic Leathers S de Rl de Cv, of Mexico (Chairs) issued this moderate-severity CPSC recall-When the chair is reclined and weight is applied to the chair back while returning to the upright position, t….
- Moderate
- severity level
- June 22, 2023
- reported
Sourced from official CPSC enforcement records. Verify recall #23769 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This CPSC action (record #23769) was formally reported on June 22, 2023. It is classified under Moderate severity, with a current status of Active. Artistic Leathers S de Rl de Cv, of Mexico (Chairs) is listed as the recalling firm. Federal records list the affected scope as About 930.
The documented reason for this recall is: When the chair is reclined and weight is applied to the chair back while returning to the upright position, the metal power mechanism assembly can bend, and cause the chair back to detach, posing a fall hazard to consum… Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should immediately stop using the recalled recliner chairs and contact Havertys for a free repair by a service technician to install a replacement part in the metal power assembly mechanism… - consumers holding this product should act on that instruction rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Household Products recalls over time
Where this recall sits in its category - 3,056 household products recalls on record
Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.
Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.
Affected scope
About 930
Related Recalls
6
6 from same agency
Product description
This recall involves Havertys Concord Dual Power Recliner chairs with SKU 0-3500-1827 that is printed on a label affixed to the chair. The chairs are upholstered with leather in a variety of colors including blue and brown. The chairs measure 33 inches wide by 41.5 inches deep by 39.5 inches high. Havertys' label is located under the seat cushion.
Reason for recall
When the chair is reclined and weight is applied to the chair back while returning to the upright position, the metal power mechanism assembly can bend, and cause the chair back to detach, posing a fall hazard to consumers.
Remedy, what to do
Consumers should immediately stop using the recalled recliner chairs and contact Havertys for a free repair by a service technician to install a replacement part in the metal power assembly mechanism. Havertys is contacting known purchasers directly.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Moderate |
| Status | Active |
| Recall number | 23769 |
| Date reported | June 22, 2023 |
| Date initiated | June 22, 2023 |
| Recalling firm | Artistic Leathers S de Rl de Cv, of Mexico (Chairs) |
| Affected scope | About 930 |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should immediately stop using the recalled recliner chairs and contact Havertys for a free repair by a service technici…
- Check the recall number (23769) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
This recall involves Havertys Concord Dual Power Recliner chairs with SKU 0-3500-1827 that is printed on a label affixed to the chair. The chairs are upholstered with leather in a variety of colors including blue and brown. The chairs measure 33 inches wide by 41.5 inches deep by 39.5 inches high. Havertys' label is located under the seat cushion.. Recalled by Artistic Leathers S de Rl de Cv, of Mexico (Chairs). Units affected: About 930.
Why was this product recalled? ▼
When the chair is reclined and weight is applied to the chair back while returning to the upright position, the metal power mechanism assembly can bend, and cause the chair back to detach, posing a fall hazard to consumers.
What should consumers do? ▼
Consumers should immediately stop using the recalled recliner chairs and contact Havertys for a free repair by a service technician to install a replacement part in the metal power assembly mechanism. Havertys is contacting known purchasers directly.
Which agency issued this recall? ▼
This recall was issued by the CPSC on June 22, 2023. Severity: Moderate. Recall number: 23769.
How do I check if my product is affected by a recall? ▼
Check the product description and recall number (23769) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.
Nearby Recalls in This Category
Other recalls in the same product category, useful for spotting patterns across the same defect class or manufacturer.
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Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported June 22, 2023. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.