CPSC recall · Reported June 22, 2023
Havertys Recalls Concord Dual Power Recliner Chairs Due to Fall Hazard (Recall Alert)
When the chair is reclined and weight is applied to the chair back while returning to the upright position, the metal power mechanism assembly can bend, and cause the chair back t…
Artistic Leathers S de Rl de Cv, of Mexico (Chairs) recalled This recall involves Havertys Concord Dual Power Recliner chairs with SKU 0-3500-1827 tha….
Havertys Recalls Concord Dual Power Recliner Chairs Due to Fall Hazard (Recall Alert) was recalled by Artistic Leathers S de Rl de Cv, of Mexico (Chairs) in June 22, 2023. Reason: When the chair is reclined and weight is applied to the chair back while returning to the upright position, t…. Remedy: Consumers should immediately stop using the recalled recliner chairs and contact Havertys…. Verify recall #23769 with the CPSC before acting.
The recall
Artistic Leathers S de Rl de Cv, of Mexico (Chairs) issued this CPSC recall-When the chair is reclined and weight is applied to the chair back while returning to the upright position, t….
- None
- agency class
- June 22, 2023
- reported
Sourced from official CPSC enforcement records. Verify recall #23769 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Household Products recalls over time
Where this recall sits in its category - 3,089 household products recalls on record
Product description
This recall involves Havertys Concord Dual Power Recliner chairs with SKU 0-3500-1827 that is printed on a label affixed to the chair. The chairs are upholstered with leather in a variety of colors including blue and brown. The chairs measure 33 inches wide by 41.5 inches deep by 39.5 inches high. Havertys' label is located under the seat cushion.
Reason for recall
When the chair is reclined and weight is applied to the chair back while returning to the upright position, the metal power mechanism assembly can bend, and cause the chair back to detach, posing a fall hazard to consumers.
Remedy, what to do
Consumers should immediately stop using the recalled recliner chairs and contact Havertys for a free repair by a service technician to install a replacement part in the metal power assembly mechanism. Havertys is contacting known purchasers directly.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Not classified by agency |
| Status | Active |
| Recall number | 23769 |
| Date reported | June 22, 2023 |
| Date initiated | June 22, 2023 |
| Recalling firm | Artistic Leathers S de Rl de Cv, of Mexico (Chairs) |
| Affected scope | About 930 |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should immediately stop using the recalled recliner chairs and contact Havertys for a free repair by a service technici…
- Check the recall number (23769) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
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Similar severity · nearest report date
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Similar Household Products · nearest report date
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Methodology · Corrections · Archive as of August 2026