PlainRecalls
NHTSA Critical Active

INFINITI 2022-2023: LATCHES/LOCKS/LINKAGES:DOORS:LOCK

Reported: March 20, 2023 Initiated: March 20, 2023 #23V187000

Product Description

Nissan North America, Inc. (Nissan) is recalling certain 2023 INFINITI QX55 and 2022 INFINITI QX50 vehicles. The incorrect door latch may have been installed in the front right-side passenger door lock assembly, preventing the front right-side door lock from automatically locking.

Reason for Recall

Nissan North America, Inc. (Nissan) is recalling certain 2023 INFINITI QX55 and 2022 INFINITI QX50 vehicles. The incorrect door latch may have been installed in the front right-side passenger door lock assembly, preventing the front right-side door lock from automatically locking.

Hazard

An unlocked door may unlatch and open during a crash, increasing the risk of injury.

Remedy

Dealers will replace the front right-side passenger door lock assembly, free of charge. Owner notification letters are expected to be mailed May 14, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is PC962.

Details

Recalling Firm
INFINITI
Distribution
United States

Frequently Asked Questions

What product was recalled?
Nissan North America, Inc. (Nissan) is recalling certain 2023 INFINITI QX55 and 2022 INFINITI QX50 vehicles. The incorrect door latch may have been installed in the front right-side passenger door lock assembly, preventing the front right-side door lock from automatically locking.. Recalled by INFINITI.
Why was this product recalled?
Nissan North America, Inc. (Nissan) is recalling certain 2023 INFINITI QX55 and 2022 INFINITI QX50 vehicles. The incorrect door latch may have been installed in the front right-side passenger door lock assembly, preventing the front right-side door lock from automatically locking.
What should consumers do?
Dealers will replace the front right-side passenger door lock assembly, free of charge. Owner notification letters are expected to be mailed May 14, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is PC962.
Which agency issued this recall?
This recall was issued by the NHTSA on March 20, 2023. Severity: Critical. Recall number: 23V187000.