FREIGHTLINER,MERCEDES-BENZ 2019-2022: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The instrument cluster may fail to display any i…

Recall #: 23V204000

Compiled from official public sources by the publisher. · Updated September 2026

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Freightliner,Mercedes-benz recalled Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and 2….

FREIGHTLINER,MERCEDES-BENZ 2019-2022: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL was recalled by Freightliner,Mercedes-benz in March 24, 2023. Reason: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and 2019-2021 Freightline…. Remedy: Dealers will update the instrument cluster software on the affected vehicles, free of cha…. Verify recall #23V204000 with the NHTSA before acting.

The recall

Freightliner,Mercedes-benz issued this NHTSA recall-Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and 2019-2021 Freightline….

None
agency class: March 24, 2023
reported

Sourced from official NHTSA enforcement records. Verify recall #23V204000 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

The number of affected units is not disclosed in the agency filing, which is common for drug and food recalls where lot-level tracking supersedes unit counts. Distribution scope (see Distribution below) directly affects the consumer exposure window and determines whether a recall remains regional or escalates into a nationwide advisory. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls, 3 from NHTSA - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Product description

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The instrument cluster may fail to display any information when the vehicle is started.

Reason for recall

Hazard

A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash.

Remedy, what to do

Dealers will update the instrument cluster software on the affected vehicles, free of charge. Owner notification letters were mailed May 5, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMBAUS.

Recall Profile

Structured summary of the NHTSA recall record
Attribute	Value
Agency	National Highway Traffic Safety Administration
Severity class	Not classified by agency
Status	Active
Recall number	23V204000
Date reported	March 24, 2023
Date initiated	March 24, 2023
Recalling firm	Freightliner,Mercedes-benz
Affected scope	Not disclosed
Distribution	United States
Official source	NHTSA notice →

Profile values are sourced directly from the official NHTSA enforcement record. Source: National Highway Traffic Safety Administration.

What to do with this recall

Dealers will update the instrument cluster software on the affected vehicles, free of charge. Owner notification letters were ma…

Check the recall number (23V204000) and product description against the item you own. Search the archive
Confirm the current status and remedy on the official NHTSA notice before acting. NHTSA notice
Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official NHTSA record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled? ▼

Why was this product recalled? ▼

What should consumers do? ▼

Which agency issued this recall? ▼

This recall was issued by the NHTSA on March 24, 2023. NHTSA does not publish a hazard classification for this recall. Recall number: 23V204000.

Where was the recalled product distributed? ▼

Distribution: United States.

How do I report an injury from a recalled product? ▼

Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

Nationwide recalls with similar severity or category timing

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Similar severity · nearest report date

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This recall: NHTSA, reported March 24, 2023. Severity classes follow each agency's own taxonomy; related-recall context is computed across the full archive.

Methodology · Corrections · Archive as of August 2026