PlainRecalls
NHTSA Critical Active

AUDI 2020: FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA

Reported: March 29, 2023 Initiated: March 29, 2023 #23V212000

Product Description

Volkswagen Group of America, Inc. (Audi) is recalling certain 2020 Q7 vehicles. Incompatibility between the front camera control software and the heating element used for the front camera on the windshield may cause the heating element to overheat.

Reason for Recall

Volkswagen Group of America, Inc. (Audi) is recalling certain 2020 Q7 vehicles. Incompatibility between the front camera control software and the heating element used for the front camera on the windshield may cause the heating element to overheat.

Hazard

An overheated heating element can increase the risk of a fire.

Remedy

Dealers will update the control software and replace the heater element for the front camera, free of charge. Owner notification letters are expected to be mailed May 26, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 90N7.

Details

Recalling Firm
AUDI
Distribution
United States

Frequently Asked Questions

What product was recalled?
Volkswagen Group of America, Inc. (Audi) is recalling certain 2020 Q7 vehicles. Incompatibility between the front camera control software and the heating element used for the front camera on the windshield may cause the heating element to overheat.. Recalled by AUDI.
Why was this product recalled?
Volkswagen Group of America, Inc. (Audi) is recalling certain 2020 Q7 vehicles. Incompatibility between the front camera control software and the heating element used for the front camera on the windshield may cause the heating element to overheat.
What should consumers do?
Dealers will update the control software and replace the heater element for the front camera, free of charge. Owner notification letters are expected to be mailed May 26, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 90N7.
Which agency issued this recall?
This recall was issued by the NHTSA on March 29, 2023. Severity: Critical. Recall number: 23V212000.