Severity
Moderate
ModerateActive
NHTSA recall · Reported May 2, 2023
MERCEDES-BENZ 2022-2023: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY THERMAL:MANAGEMENT:SOFTWARE
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350, S580e, 2022-2023 EQS 450, EQS 580, 2022 AMG EQS 53, and EQS 450+ vehicles. The high-voltage battery monitoring s…
Compiled from official public sources by the editorial team.
Verify with NHTSA →
Mercedes-benz recalled Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350, S580e, 2022-2023 EQS 45… - a moderate-severity action.
MERCEDES-BENZ 2022-2023: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY THERMAL:MAN… was recalled by Mercedes-benz in May 2, 2023. Reason: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350, S580e, 2022-2023 EQS 450, EQS 580, 2022 AMG…. Remedy: Dealers will update the battery management system software, free of charge. Owner notifi…. Verify recall #23V309000 with the NHTSA before acting.
The recall
Mercedes-benz issued this moderate-severity NHTSA recall-Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350, S580e, 2022-2023 EQS 450, EQS 580, 2022 AMG….
- Moderate
- severity level
- May 2, 2023
- reported
Sourced from official NHTSA enforcement records. Verify recall #23V309000 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This NHTSA action (record #23V309000) was formally reported on May 2, 2023. It is classified under Moderate severity, with a current status of Active. Mercedes-benz is listed as the recalling firm. The number of affected units is not disclosed in the agency filing, which is common for drug and food recalls where lot-level tracking supersedes unit counts.
The documented reason for this recall is: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350, S580e, 2022-2023 EQS 450, EQS 580, 2022 AMG EQS 53, and EQS 450+ vehicles. The high-voltage battery monitoring system software may not alert the driver … The specific hazard cited in the filing is: A high-voltage battery monitoring system that does not alert the driver of a battery malfunction may increase the risk of an injury.. Distribution data in the federal record shows the product reached: United States. Distribution scope directly affects the consumer exposure window and determines whether a recall remains regional or escalates into a nationwide advisory. The remedy documented by the agency is: Dealers will update the battery management system software, free of charge. Owner notification letters were mailed beginning August 18, 2023. Owners may contact MBUSA customer service at 1-800-367-… - consumers holding this product should act on that instruction rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Vehicles recalls over time
Where this recall sits in its category - 7,642 vehicles recalls on record
Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.
Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.
Affected scope
Unknown
Related Recalls
6
0 from same agency
Product description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350, S580e, 2022-2023 EQS 450, EQS 580, 2022 AMG EQS 53, and EQS 450+ vehicles. The high-voltage battery monitoring system software may not alert the driver of a battery malfunction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 305, "Electric-powered vehicles: Electrolyte Spillage and Electrical Shock Protection."
Reason for recall
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350, S580e, 2022-2023 EQS 450, EQS 580, 2022 AMG EQS 53, and EQS 450+ vehicles. The high-voltage battery monitoring system software may not alert the driver of a battery malfunction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 305, "Electric-powered vehicles: Electrolyte Spillage and Electrical Shock Protection."
Hazard
A high-voltage battery monitoring system that does not alert the driver of a battery malfunction may increase the risk of an injury.
Remedy, what to do
Dealers will update the battery management system software, free of charge. Owner notification letters were mailed beginning August 18, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070013.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | National Highway Traffic Safety Administration |
| Severity class | Moderate |
| Status | Active |
| Recall number | 23V309000 |
| Date reported | May 2, 2023 |
| Date initiated | May 2, 2023 |
| Recalling firm | Mercedes-benz |
| Affected scope | Not disclosed |
| Distribution | United States |
| Official source | NHTSA notice → |
Profile values are sourced directly from the official NHTSA enforcement record. Source: National Highway Traffic Safety Administration.
What to do with this recall
Dealers will update the battery management system software, free of charge. Owner notification letters were mailed beginning Aug…
- Check the recall number (23V309000) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official NHTSA notice before acting. NHTSA notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official NHTSA record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350, S580e, 2022-2023 EQS 450, EQS 580, 2022 AMG EQS 53, and EQS 450+ vehicles. The high-voltage battery monitoring system software may not alert the driver of a battery malfunction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 305, "Electric-powered vehicles: Electrolyte Spillage and Electrical Shock Protection.". Recalled by Mercedes-benz.
Why was this product recalled? ▼
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350, S580e, 2022-2023 EQS 450, EQS 580, 2022 AMG EQS 53, and EQS 450+ vehicles. The high-voltage battery monitoring system software may not alert the driver of a battery malfunction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 305, "Electric-powered vehicles: Electrolyte Spillage and Electrical Shock Protection."
What should consumers do? ▼
Dealers will update the battery management system software, free of charge. Owner notification letters were mailed beginning August 18, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070013.
Which agency issued this recall? ▼
This recall was issued by the NHTSA on May 2, 2023. Severity: Moderate. Recall number: 23V309000.
Where was the recalled product distributed? ▼
Distribution: United States.
How do I check if my product is affected by a recall? ▼
Check the product description and recall number (23V309000) against your product. Visit the official NHTSA website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.
Nearby Recalls in This Category
Other recalls in the same product category, useful for spotting patterns across the same defect class or manufacturer.
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Kawasaki Motors USA Recalls Model Year 2026 Teryx4 H2 and Teryx5 H2 Recreational Off-Road Vehicles Due to Impact and In…
Kawasaki Motors Manufacturing Corp., U.S.A., of Lincoln, Nebraska · 2026-06-11
CPSC Moderate
Yamaha Recalls Model Year 2021-2022 Fleet Golf Cars Due to Risk of Serious Injury or Death from a Crash Hazard
· 2026-06-11
Compare this recall with Yamazuki Recalls Youth All-Terrain Vehicles (ATVs) Due to R… →
Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: NHTSA, reported May 2, 2023. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.