PlainRecalls
NHTSA Critical Active

CADILLAC 2023: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

Reported: May 25, 2023 Initiated: May 25, 2023 #23V367000

Product Description

General Motors, LLC (GM) is recalling certain 2022 GMC Hummer EV and 2023 Cadillac Lyriq vehicles. Certain connections within the high-voltage battery pack may be out of position or incorrectly welded, which can cause a loss of drive power.

Reason for Recall

General Motors, LLC (GM) is recalling certain 2022 GMC Hummer EV and 2023 Cadillac Lyriq vehicles. Certain connections within the high-voltage battery pack may be out of position or incorrectly welded, which can cause a loss of drive power.

Hazard

A loss of drive power can increase the risk of a crash.

Remedy

Dealers will inspect and, if necessary, replace the high-voltage battery pack, free of charge. Letters explaining the safety risk were sent to owners January 5, 2024. Owner notification letters were mailed June 6, 2023. Owners may contact GM's Cadillac customer service at 1-800-458-8006 and the EV Concierge number: 1-833-HUMMER-EV (1-833-486-6373). GM's number for this recall is N232404441.

Details

Recalling Firm
CADILLAC
Distribution
United States

Frequently Asked Questions

What product was recalled?
General Motors, LLC (GM) is recalling certain 2022 GMC Hummer EV and 2023 Cadillac Lyriq vehicles. Certain connections within the high-voltage battery pack may be out of position or incorrectly welded, which can cause a loss of drive power.. Recalled by CADILLAC.
Why was this product recalled?
General Motors, LLC (GM) is recalling certain 2022 GMC Hummer EV and 2023 Cadillac Lyriq vehicles. Certain connections within the high-voltage battery pack may be out of position or incorrectly welded, which can cause a loss of drive power.
What should consumers do?
Dealers will inspect and, if necessary, replace the high-voltage battery pack, free of charge. Letters explaining the safety risk were sent to owners January 5, 2024. Owner notification letters were mailed June 6, 2023. Owners may contact GM's Cadillac customer service at 1-800-458-8006 and the EV Concierge number: 1-833-HUMMER-EV (1-833-486-6373). GM's number for this recall is N232404441.
Which agency issued this recall?
This recall was issued by the NHTSA on May 25, 2023. Severity: Critical. Recall number: 23V367000.