PlainRecalls
NHTSA Critical Active

MACK 2024: ELECTRONIC STABILITY CONTROL (ESC)

Reported: October 13, 2023 Initiated: October 13, 2023 #23V691000

Product Description

Mack Trucks, Inc. (Mack) is recalling certain 2024 Anthem and Pinnacle vehicles. A software programming error may cause the electronic stability control (ESC) to be inoperative.

Reason for Recall

Mack Trucks, Inc. (Mack) is recalling certain 2024 Anthem and Pinnacle vehicles. A software programming error may cause the electronic stability control (ESC) to be inoperative.

Hazard

Driving with an inoperative electronic stability control system can increase the risk of a crash.

Remedy

Dealers will reprogram the control unit software, free of charge. Owner notification letters are expected to be mailed December 3, 2023. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0450.

Details

Recalling Firm
MACK
Distribution
United States

Frequently Asked Questions

What product was recalled?
Mack Trucks, Inc. (Mack) is recalling certain 2024 Anthem and Pinnacle vehicles. A software programming error may cause the electronic stability control (ESC) to be inoperative.. Recalled by MACK.
Why was this product recalled?
Mack Trucks, Inc. (Mack) is recalling certain 2024 Anthem and Pinnacle vehicles. A software programming error may cause the electronic stability control (ESC) to be inoperative.
What should consumers do?
Dealers will reprogram the control unit software, free of charge. Owner notification letters are expected to be mailed December 3, 2023. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0450.
Which agency issued this recall?
This recall was issued by the NHTSA on October 13, 2023. Severity: Critical. Recall number: 23V691000.