NHTSA recall · Reported October 26, 2023
KIA 2015-2019: POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
Kia America, Inc. (KIA) is recalling certain 2015-2019 Soul EV vehicles. The parking mechanism may be damaged, which can result in unintended vehicle movement when the gear shift…
Kia recalled Kia America, Inc. (KIA) is recalling certain 2015-2019 Soul EV vehicles. The parking mec….
KIA 2015-2019: POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL) was recalled by Kia in October 26, 2023. Reason: Kia America, Inc. (KIA) is recalling certain 2015-2019 Soul EV vehicles. The parking mechanism may be damage…. Remedy: Dealers will update the electronic control unit software, free of charge. Owner notifica…. Verify recall #23V724000 with the NHTSA before acting.
The recall
Kia issued this NHTSA recall-Kia America, Inc. (KIA) is recalling certain 2015-2019 Soul EV vehicles. The parking mechanism may be damage….
- None
- agency class
- October 26, 2023
- reported
Sourced from official NHTSA enforcement records. Verify recall #23V724000 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
The number of affected units is not disclosed in the agency filing, which is common for drug and food recalls where lot-level tracking supersedes unit counts. Distribution scope (see Distribution below) directly affects the consumer exposure window and determines whether a recall remains regional or escalates into a nationwide advisory. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 3 from NHTSA - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Vehicles recalls over time
Where this recall sits in its category - 7,783 vehicles recalls on record
Product description
Kia America, Inc. (KIA) is recalling certain 2015-2019 Soul EV vehicles. The parking mechanism may be damaged, which can result in unintended vehicle movement when the gear shift lever is in the Park 'P' position and the parking brake is not applied while the vehicle is powered on.
Reason for recall
Kia America, Inc. (KIA) is recalling certain 2015-2019 Soul EV vehicles. The parking mechanism may be damaged, which can result in unintended vehicle movement when the gear shift lever is in the Park 'P' position and the parking brake is not applied while the vehicle is powered on.
Hazard
Unintended vehicle movement can increase the risk of a crash.
Remedy, what to do
Dealers will update the electronic control unit software, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC287. This recall expands and replaces recall number 20V-389. Vehicles previously repaired under 20V-389 will need to have the new remedy completed.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | National Highway Traffic Safety Administration |
| Severity class | Not classified by agency |
| Status | Active |
| Recall number | 23V724000 |
| Date reported | October 26, 2023 |
| Date initiated | October 26, 2023 |
| Recalling firm | Kia |
| Affected scope | Not disclosed |
| Distribution | United States |
| Official source | NHTSA notice → |
Profile values are sourced directly from the official NHTSA enforcement record. Source: National Highway Traffic Safety Administration.
What to do with this recall
Dealers will update the electronic control unit software, free of charge. Owner notification letters were mailed December 21, 20…
- Check the recall number (23V724000) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official NHTSA notice before acting. NHTSA notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official NHTSA record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
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Nationwide recalls with similar severity or category timing
Vehicle and equipment notices outside this manufacturer and filing state, matched by archive severity grade and report timing.
Similar severity · nearest report date
Same archive severity grade, closest by report date among other firms and states.
Similar Vehicles · nearest report date
Same product category, closest by report date among other firms and states (deduped against the severity set).
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Methodology · Corrections · Archive as of August 2026