Twin-Star International Recalls Infrared Quartz Electric Fireplaces Due to Fire Hazard; Sold Exclusively at Lowe's

The electric fireplaces can overheat, posing a fire hazard.

Recall #: 24023
Affected scope: About 14,670

Compiled from official public sources by the publisher. · Updated September 2026

Twin-Star International Inc, of Boca Raton, Florida recalled This recall involves Twin-Star Style Selections 42-inch-wide, 5,200 BTU, Black Infrared Q….

Twin-Star International Recalls Infrared Quartz Electric Fireplaces Due to Fire Hazard; S… was recalled by Twin-Star International Inc, of Boca Raton, Florida in November 9, 2023. Reason: The electric fireplaces can overheat, posing a fire hazard.. Remedy: Consumers should immediately stop using and unplug the recalled electric fireplace and co…. Verify recall #24023 with the CPSC before acting.

The recall

Twin-Star International Inc, of Boca Raton, Florida issued this CPSC recall-The electric fireplaces can overheat, posing a fire hazard..

None
agency class: November 9, 2023
reported

Sourced from official CPSC enforcement records. Verify recall #24023 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Product description

This recall involves Twin-Star Style Selections 42-inch-wide, 5,200 BTU, Black Infrared Quartz Electric Fireplace with model No. 42HF295FGT manufactured before January 2023 and identified with the following date codes: 0521; 0322; 0422; 0522; 0622; 0722; and 0822. "Twin-Star International, Inc." and the model number are printed on the top panel of the fireplaces. The date code and serial number are printed on the back panel.

Reason for recall

The electric fireplaces can overheat, posing a fire hazard.

Remedy, what to do

Consumers should immediately stop using and unplug the recalled electric fireplace and contact Twin-Star for a refund of the purchase price. Consumers should complete the online recall registration form at www.twinstarhome.com/recall or call Twin-Star for information on how to take part in this recall.

Recall Profile

Structured summary of the CPSC recall record
Attribute	Value
Agency	U.S. Consumer Product Safety Commission
Severity class	Not classified by agency
Status	Active
Recall number	24023
Date reported	November 9, 2023
Date initiated	November 9, 2023
Recalling firm	Twin-Star International Inc, of Boca Raton, Florida
Affected scope	About 14,670
Distribution	Not disclosed
Official source	CPSC notice →

Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.

What to do with this recall

Consumers should immediately stop using and unplug the recalled electric fireplace and contact Twin-Star for a refund of the purc…

Check the recall number (24023) and product description against the item you own. Search the archive
Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled? ▼

Why was this product recalled? ▼

The electric fireplaces can overheat, posing a fire hazard.

What should consumers do? ▼

Which agency issued this recall? ▼

This recall was issued by the CPSC on November 9, 2023. CPSC does not publish a hazard classification for this recall. Recall number: 24023.

How do I report an injury from a recalled product? ▼

Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

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This recall: CPSC, reported November 9, 2023. Severity classes follow each agency's own taxonomy; related-recall context is computed across the full archive.

Methodology · Corrections · Archive as of August 2026