Severity
Moderate
ModerateActive
CPSC recall · Reported November 9, 2023
Twin-Star International Recalls Infrared Quartz Electric Fireplaces Due to Fire Hazard; Sold Exclusively at Lowe's
The electric fireplaces can overheat, posing a fire hazard.
Compiled from official public sources by the editorial team.
Verify with CPSC →
Twin-Star International Inc, of Boca Raton, Florida recalled This recall involves Twin-Star Style Selections 42-inch-wide, 5,200 BTU, Black Infrared Q… - a moderate-severity action.
Twin-Star International Recalls Infrared Quartz Electric Fireplaces Due to Fire Hazard; S… was recalled by Twin-Star International Inc, of Boca Raton, Florida in November 9, 2023. Reason: The electric fireplaces can overheat, posing a fire hazard.. Remedy: Consumers should immediately stop using and unplug the recalled electric fireplace and co…. Verify recall #24023 with the CPSC before acting.
The recall
Twin-Star International Inc, of Boca Raton, Florida issued this moderate-severity CPSC recall-The electric fireplaces can overheat, posing a fire hazard..
- Moderate
- severity level
- November 9, 2023
- reported
Sourced from official CPSC enforcement records. Verify recall #24023 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This CPSC action (record #24023) was formally reported on November 9, 2023. It is classified under Moderate severity, with a current status of Active. Twin-Star International Inc, of Boca Raton, Florida is listed as the recalling firm. Federal records list the affected scope as About 14,670.
The documented reason for this recall is: The electric fireplaces can overheat, posing a fire hazard. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should immediately stop using and unplug the recalled electric fireplace and contact Twin-Star for a refund of the purchase price. Consumers should complete the online recall registration f… - consumers holding this product should act on that instruction rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Household Products recalls over time
Where this recall sits in its category - 3,056 household products recalls on record
Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.
Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.
Affected scope
About 14,670
Related Recalls
6
6 from same agency
Product description
This recall involves Twin-Star Style Selections 42-inch-wide, 5,200 BTU, Black Infrared Quartz Electric Fireplace with model No. 42HF295FGT manufactured before January 2023 and identified with the following date codes: 0521; 0322; 0422; 0522; 0622; 0722; and 0822. "Twin-Star International, Inc." and the model number are printed on the top panel of the fireplaces. The date code and serial number are printed on the back panel.
Reason for recall
The electric fireplaces can overheat, posing a fire hazard.
Remedy, what to do
Consumers should immediately stop using and unplug the recalled electric fireplace and contact Twin-Star for a refund of the purchase price. Consumers should complete the online recall registration form at www.twinstarhome.com/recall or call Twin-Star for information on how to take part in this recall.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Moderate |
| Status | Active |
| Recall number | 24023 |
| Date reported | November 9, 2023 |
| Date initiated | November 9, 2023 |
| Recalling firm | Twin-Star International Inc, of Boca Raton, Florida |
| Affected scope | About 14,670 |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should immediately stop using and unplug the recalled electric fireplace and contact Twin-Star for a refund of the purc…
- Check the recall number (24023) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
This recall involves Twin-Star Style Selections 42-inch-wide, 5,200 BTU, Black Infrared Quartz Electric Fireplace with model No. 42HF295FGT manufactured before January 2023 and identified with the following date codes: 0521; 0322; 0422; 0522; 0622; 0722; and 0822. "Twin-Star International, Inc." and the model number are printed on the top panel of the fireplaces. The date code and serial number are printed on the back panel.. Recalled by Twin-Star International Inc, of Boca Raton, Florida. Units affected: About 14,670.
Why was this product recalled? ▼
The electric fireplaces can overheat, posing a fire hazard.
What should consumers do? ▼
Consumers should immediately stop using and unplug the recalled electric fireplace and contact Twin-Star for a refund of the purchase price. Consumers should complete the online recall registration form at www.twinstarhome.com/recall or call Twin-Star for information on how to take part in this recall.
Which agency issued this recall? ▼
This recall was issued by the CPSC on November 9, 2023. Severity: Moderate. Recall number: 24023.
How do I check if my product is affected by a recall? ▼
Check the product description and recall number (24023) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.
Nearby Recalls in This Category
Other recalls in the same product category, useful for spotting patterns across the same defect class or manufacturer.
CPSC Moderate
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Compare this recall with Cooper Lighting Recalls Metalux Optimized High Bay LED Ligh… →
Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported November 9, 2023. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.