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CPSC recall · Reported November 30, 2023

GE Appliances, a Haier Company, Recalls Electric Cooktops Due to Burn Hazard

The cooktop's burners can remain on after use, even after being turned to the "off" position, due to misaligned burner knob stems and fractured burner knob components that can exi…

Recall #
24033
Affected scope
About 11,000
Compiled from official public sources by the publisher.
Verify with CPSC →
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Haier US Appliance Solutions Inc., d/b/a Ge Appliances, of Louisville, Kentucky recalled This recall involves GE-branded JP3030 knob-controlled electric radiant cooktops manufact….

GE Appliances, a Haier Company, Recalls Electric Cooktops Due to Burn Hazard was recalled by Haier US Appliance Solutions Inc., d/b/a Ge Appliances, of Louisville, Kentucky in November 30, 2023. Reason: The cooktop's burners can remain on after use, even after being turned to the "off" position, due to misalign…. Remedy: Consumers should immediately contact GE Appliances to arrange for free installation of a …. Verify recall #24033 with the CPSC before acting.

The recall

Haier US Appliance Solutions Inc., d/b/a Ge Appliances, of Louisville, Kentucky issued this CPSC recall-The cooktop's burners can remain on after use, even after being turned to the "off" position, due to misalign….

None
agency class
November 30, 2023
reported

Sourced from official CPSC enforcement records. Verify recall #24033 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Household Products recalls over time

Where this recall sits in its category - 3,089 household products recalls on record

50100150200250 20052008201120142017202020232026 148

Product description

This recall involves GE-branded JP3030 knob-controlled electric radiant cooktops manufactured from July 2022 through September 2022 with serial numbers beginning with prefixes LT, MT, RT or ST. The recalled cooktops have black or white glass cooktop surfaces and have four radiant burners with four corresponding "Hot Cooktop" lights and four burner control knobs located on the right side of the cooking surface. The following model numbers, UPC codes, and serial number prefixes are included in this recall: Model Number UPC Code Serial Number or Serial Number Prefix JP3030DJ4BB 084691809609 LT081195Q - LT081286Q MT- RT- ST- JP3030SJ4SS 084691809074 LT015466Q - LT015467Q LT048419Q - LT048420Q LT073851Q LT129159Q - LT129183Q MT- RT- ST- JP3030TJ4WW 084691809081 LT148064Q - LT148068Q LT118335Q MT- RT- ST- The model number, UPC code, and serial number of the cooktops are printed on the permanent on-product label located on the bottom of the unit, close to the front left burner location.

Reason for recall

The cooktop's burners can remain on after use, even after being turned to the "off" position, due to misaligned burner knob stems and fractured burner knob components that can exist in units manufactured between July 2022 and September 2022, posing a burn hazard to consumers.

Remedy, what to do

Consumers should immediately contact GE Appliances to arrange for free installation of a replacement burner knob assembly. When not in use, turn the unit off at the circuit breaker. Do not leave flammable materials or empty cookware on or near the cooktop. In the affected units, the burner can remain on following use even after being turned to the "off" position. In this case, the "On" indicator light will not be illuminated, but the "Hot Cooktop" light corresponding to the burner will remain illuminated until power to the cooktop is turned off at the breaker switch.

Recall Profile

Structured summary of the CPSC recall record
Attribute Value
Agency U.S. Consumer Product Safety Commission
Severity class Not classified by agency
Status Active
Recall number 24033
Date reported November 30, 2023
Date initiated November 30, 2023
Recalling firm Haier US Appliance Solutions Inc., d/b/a Ge Appliances, of Louisville, Kentucky
Affected scope About 11,000
Distribution Not disclosed
Official source CPSC notice →

Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.

What to do with this recall

Consumers should immediately contact GE Appliances to arrange for free installation of a replacement burner knob assembly. When n…

  • Check the recall number (24033) and product description against the item you own. Search the archive
  • Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
  • Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled? ▼
This recall involves GE-branded JP3030 knob-controlled electric radiant cooktops manufactured from July 2022 through September 2022 with serial numbers beginning with prefixes LT, MT, RT or ST. The recalled cooktops have black or white glass cooktop surfaces and have four radiant burners with four corresponding "Hot Cooktop" lights and four burner control knobs located on the right side of the cooking surface. The following model numbers, UPC codes, and serial number prefixes are included in this recall: Model Number UPC Code Serial Number or Serial Number Prefix JP3030DJ4BB 084691809609 LT081195Q - LT081286Q MT- RT- ST- JP3030SJ4SS 084691809074 LT015466Q - LT015467Q LT048419Q - LT048420Q LT073851Q LT129159Q - LT129183Q MT- RT- ST- JP3030TJ4WW 084691809081 LT148064Q - LT148068Q LT118335Q MT- RT- ST- The model number, UPC code, and serial number of the cooktops are printed on the permanent on-product label located on the bottom of the unit, close to the front left burner location.. Recalled by Haier US Appliance Solutions Inc., d/b/a Ge Appliances, of Louisville, Kentucky. Units affected: About 11,000.
Why was this product recalled? ▼
The cooktop's burners can remain on after use, even after being turned to the "off" position, due to misaligned burner knob stems and fractured burner knob components that can exist in units manufactured between July 2022 and September 2022, posing a burn hazard to consumers.
What should consumers do? ▼
Consumers should immediately contact GE Appliances to arrange for free installation of a replacement burner knob assembly. When not in use, turn the unit off at the circuit breaker. Do not leave flammable materials or empty cookware on or near the cooktop. In the affected units, the burner can remain on following use even after being turned to the "off" position. In this case, the "On" indicator light will not be illuminated, but the "Hot Cooktop" light corresponding to the burner will remain illuminated until power to the cooktop is turned off at the breaker switch.
Which agency issued this recall? ▼
This recall was issued by the CPSC on November 30, 2023. CPSC does not publish a hazard classification for this recall. Recall number: 24033.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

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This recall: CPSC, reported November 30, 2023. Severity classes follow each agency's own taxonomy; related-recall context is computed across the full archive.

Methodology · Corrections · Archive as of August 2026