Severity
Moderate
ModerateActive
CPSC recall · Reported December 21, 2023
DGL Group Recalls Hover-1 Helix Hoverboards Due to Fire Hazard
The recalled hoverboard's lithium-ion battery can overheat, posing a fire hazard.
Compiled from official public sources by the editorial team.
Verify with CPSC →
The CPSC recalled This recall involves certain Hover-1 Helix hoverboards. The recalled hoverboards have ser… - a moderate-severity action.
DGL Group Recalls Hover-1 Helix Hoverboards Due to Fire Hazard was recalled and listed by the CPSC in December 21, 2023. Reason: The recalled hoverboard's lithium-ion battery can overheat, posing a fire hazard.. Remedy: Consumers should stop using the recalled hoverboards immediately and contact Hover-1 for …. Verify recall #24065 with the CPSC before acting.
The recall
issued this moderate-severity CPSC recall-The recalled hoverboard's lithium-ion battery can overheat, posing a fire hazard..
- Moderate
- severity level
- December 21, 2023
- reported
Sourced from official CPSC enforcement records. Verify recall #24065 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This CPSC action (record #24065) was formally reported on December 21, 2023. It is classified under Moderate severity, with a current status of Active. The recalling firm is not specified in the federal record. Federal records list the affected scope as About 25,000.
The documented reason for this recall is: The recalled hoverboard's lithium-ion battery can overheat, posing a fire hazard. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should stop using the recalled hoverboards immediately and contact Hover-1 for instructions as to how to receive a free replacement hoverboard. - consumers holding this product should act on that instruction rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Electronics recalls over time
Where this recall sits in its category - 609 electronics recalls on record
Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.
Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.
Affected scope
About 25,000
Related Recalls
6
6 from same agency
Product description
This recall involves certain Hover-1 Helix hoverboards. The recalled hoverboards have serial numbers containing 15914, 19203, or 19988 as the fifth code in the six-code serial number affixed to the bottom of the board. The hoverboards were sold in camouflage and galaxy colors. "Hover-1" is printed on the front of the hoverboard. The model "Hover-1 Helix" and the serial number are printed on separate labels on the bottom of the hoverboard.
Reason for recall
The recalled hoverboard's lithium-ion battery can overheat, posing a fire hazard.
Remedy, what to do
Consumers should stop using the recalled hoverboards immediately and contact Hover-1 for instructions as to how to receive a free replacement hoverboard.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Moderate |
| Status | Active |
| Recall number | 24065 |
| Date reported | December 21, 2023 |
| Date initiated | December 21, 2023 |
| Recalling firm | Not disclosed |
| Affected scope | About 25,000 |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should stop using the recalled hoverboards immediately and contact Hover-1 for instructions as to how to receive a free…
- Check the recall number (24065) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
This recall involves certain Hover-1 Helix hoverboards. The recalled hoverboards have serial numbers containing 15914, 19203, or 19988 as the fifth code in the six-code serial number affixed to the bottom of the board. The hoverboards were sold in camouflage and galaxy colors. "Hover-1" is printed on the front of the hoverboard. The model "Hover-1 Helix" and the serial number are printed on separate labels on the bottom of the hoverboard.. Units affected: About 25,000.
Why was this product recalled? ▼
The recalled hoverboard's lithium-ion battery can overheat, posing a fire hazard.
What should consumers do? ▼
Consumers should stop using the recalled hoverboards immediately and contact Hover-1 for instructions as to how to receive a free replacement hoverboard.
Which agency issued this recall? ▼
This recall was issued by the CPSC on December 21, 2023. Severity: Moderate. Recall number: 24065.
How do I check if my product is affected by a recall? ▼
Check the product description and recall number (24065) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.
Nearby Recalls in This Category
Other recalls in the same product category, useful for spotting patterns across the same defect class or manufacturer.
CPSC Moderate
Projecting LED Finger Light Toys Recalled Due to Risk of Serious Injury Death from Battery Ingestion; Violate Mandatory…
Shenzhen Bopu Product Design Co., Ltd., dba POPOOO, of China · 2026-07-02
CPSC Moderate
Combination Smoke and Carbon Monoxide (CO) Detectors Recalled Due to Risk of Serious Injury or Death from Failure to Al…
· 2026-06-25
CPSC Moderate
Raychy Children's Light Sneakers Recalled Due to Risk of Serious Injury or Death from Battery Ingestion; Violate Mandat…
· 2026-06-25
CPSC Moderate
Super Off-Road Solar Power Banks Recalled Due to Overheating; Imported by Spector & Co.
· 2026-06-25
CPSC Moderate
School Specialty Recalls Tip Restraint Kits Included in Childcraft Furniture Due to Risk of Serious Injury or Death fro…
School Specialty, LLC, of Greenville, Wisconsin · 2026-06-11
Compare this recall with Projecting LED Finger Light Toys Recalled Due to Risk of Se… →
Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported December 21, 2023. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.