PlainRecalls
CPSC Moderate Active

DGL Group Recalls Hover-1 Helix Hoverboards Due to Fire Hazard

Reported: December 21, 2023 Initiated: December 21, 2023 #24065

Product Description

This recall involves certain Hover-1 Helix hoverboards. The recalled hoverboards have serial numbers containing 15914, 19203, or 19988 as the fifth code in the six-code serial number affixed to the bottom of the board. The hoverboards were sold in camouflage and galaxy colors. "Hover-1" is printed on the front of the hoverboard. The model "Hover-1 Helix" and the serial number are printed on separate labels on the bottom of the hoverboard.

Reason for Recall

The recalled hoverboard's lithium-ion battery can overheat, posing a fire hazard.

Remedy

Consumers should stop using the recalled hoverboards immediately and contact Hover-1 for instructions as to how to receive a free replacement hoverboard.

Frequently Asked Questions

What product was recalled?
This recall involves certain Hover-1 Helix hoverboards. The recalled hoverboards have serial numbers containing 15914, 19203, or 19988 as the fifth code in the six-code serial number affixed to the bottom of the board. The hoverboards were sold in camouflage and galaxy colors. "Hover-1" is printed on the front of the hoverboard. The model "Hover-1 Helix" and the serial number are printed on separate labels on the bottom of the hoverboard.. Units affected: About 25,000.
Why was this product recalled?
The recalled hoverboard's lithium-ion battery can overheat, posing a fire hazard.
What should consumers do?
Consumers should stop using the recalled hoverboards immediately and contact Hover-1 for instructions as to how to receive a free replacement hoverboard.
Which agency issued this recall?
This recall was issued by the CPSC on December 21, 2023. Severity: Moderate. Recall number: 24065.