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CPSC recall · Reported February 1, 2024

BISSELL Recalls Multi Reach Hand and Floor Vacuum Cleaners Due to Fire Hazard

The vacuum's battery pack can overheat and smoke, posing a fire hazard.

Recall #
24107
Affected scope
About 142,000 (In addition, about 14,600 were sold in Canada)
Compiled from official public sources by the publisher.
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The CPSC recalled This recall involves BISSELL Multi Reach Hand and Floor Vacuum Cleaners models 1985, 1985….

BISSELL Recalls Multi Reach Hand and Floor Vacuum Cleaners Due to Fire Hazard was recalled and listed by the CPSC in February 1, 2024. Reason: The vacuum's battery pack can overheat and smoke, posing a fire hazard.. Remedy: Consumers should immediately stop using the recalled vacuums and contact BISSELL for inst…. Verify recall #24107 with the CPSC before acting.

The recall

issued this CPSC recall-The vacuum's battery pack can overheat and smoke, posing a fire hazard..

None
agency class
February 1, 2024
reported

Sourced from official CPSC enforcement records. Verify recall #24107 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Electronics recalls over time

Where this recall sits in its category - 622 electronics recalls on record

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Product description

This recall involves BISSELL Multi Reach Hand and Floor Vacuum Cleaners models 1985, 19851 (also called Multi Auto), 19859, 1985T, 2151, 21512, 21513, 21517, 21518, 21519, 2151A, 2151T, 2151W, 2151V. "Multi Reach" is printed on the hand vacuum portion of the product. The vacuum cleaners were sold in a variety of colors. The model numbers are printed on the product rating label located behind the dirt tank. Note: Recalled lithium-ion batteries should be disposed of in accordance with any local and state ordinances, following the procedures established by your municipal recycling center for damaged/defective/recalled lithium batteries, because these potentially hazardous batteries must be handled differently than other batteries. Do not throw this recalled battery in the trash. Do not deposit this recalled battery in used battery recycling boxes found at various retail and home improvement stores.

Reason for recall

The vacuum's battery pack can overheat and smoke, posing a fire hazard.

Remedy, what to do

Consumers should immediately stop using the recalled vacuums and contact BISSELL for instructions on how to deplete the charge on the battery and receive a free replacement vacuum. Recalled lithium-ion batteries should be disposed of in accordance with any local and state laws and not in the trash.

Recall Profile

Structured summary of the CPSC recall record
Attribute Value
Agency U.S. Consumer Product Safety Commission
Severity class Not classified by agency
Status Active
Recall number 24107
Date reported February 1, 2024
Date initiated February 1, 2024
Recalling firm Not disclosed
Affected scope About 142,000 (In addition, about 14,600 were sold in Canada)
Distribution Not disclosed
Official source CPSC notice →

Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.

What to do with this recall

Consumers should immediately stop using the recalled vacuums and contact BISSELL for instructions on how to deplete the charge on…

  • Check the recall number (24107) and product description against the item you own. Search the archive
  • Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
  • Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled? ▼
This recall involves BISSELL Multi Reach Hand and Floor Vacuum Cleaners models 1985, 19851 (also called Multi Auto), 19859, 1985T, 2151, 21512, 21513, 21517, 21518, 21519, 2151A, 2151T, 2151W, 2151V. "Multi Reach" is printed on the hand vacuum portion of the product. The vacuum cleaners were sold in a variety of colors. The model numbers are printed on the product rating label located behind the dirt tank. Note: Recalled lithium-ion batteries should be disposed of in accordance with any local and state ordinances, following the procedures established by your municipal recycling center for damaged/defective/recalled lithium batteries, because these potentially hazardous batteries must be handled differently than other batteries. Do not throw this recalled battery in the trash. Do not deposit this recalled battery in used battery recycling boxes found at various retail and home improvement stores.. Units affected: About 142,000 (In addition, about 14,600 were sold in Canada).
Why was this product recalled? ▼
The vacuum's battery pack can overheat and smoke, posing a fire hazard.
What should consumers do? ▼
Consumers should immediately stop using the recalled vacuums and contact BISSELL for instructions on how to deplete the charge on the battery and receive a free replacement vacuum. Recalled lithium-ion batteries should be disposed of in accordance with any local and state laws and not in the trash.
Which agency issued this recall? ▼
This recall was issued by the CPSC on February 1, 2024. CPSC does not publish a hazard classification for this recall. Recall number: 24107.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

Nationwide recalls with similar severity or category timing

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Similar severity · nearest report date

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Similar Electronics · nearest report date

Same product category, closest by report date among other firms and states (deduped against the severity set).

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This recall: CPSC, reported February 1, 2024. Severity classes follow each agency's own taxonomy; related-recall context is computed across the full archive.

Methodology · Corrections · Archive as of August 2026