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BISSELL Recalls Multi Reach Hand and Floor Vacuum Cleaners Due to Fire Hazard

Reported: February 1, 2024 Initiated: February 1, 2024 #24107

Product Description

This recall involves BISSELL Multi Reach Hand and Floor Vacuum Cleaners models 1985, 19851 (also called Multi Auto), 19859, 1985T, 2151, 21512, 21513, 21517, 21518, 21519, 2151A, 2151T, 2151W, 2151V. "Multi Reach" is printed on the hand vacuum portion of the product. The vacuum cleaners were sold in a variety of colors. The model numbers are printed on the product rating label located behind the dirt tank. Note: Recalled lithium-ion batteries should be disposed of in accordance with any local and state ordinances, following the procedures established by your municipal recycling center for damaged/defective/recalled lithium batteries, because these potentially hazardous batteries must be handled differently than other batteries. Do not throw this recalled battery in the trash. Do not deposit this recalled battery in used battery recycling boxes found at various retail and home improvement stores.

Reason for Recall

The vacuum's battery pack can overheat and smoke, posing a fire hazard.

Remedy

Consumers should immediately stop using the recalled vacuums and contact BISSELL for instructions on how to deplete the charge on the battery and receive a free replacement vacuum. Recalled lithium-ion batteries should be disposed of in accordance with any local and state laws and not in the trash.

Details

Units Affected
About 142,000 (In addition, about 14,600 were sold in Canada)
Official Source
https://www.cpsc.gov/Recalls/2024/BISSELL-Recalls-Multi-Reach-Hand-and-Floor-Vacuum-Cleaners-Due-to-Fire-Hazard

Frequently Asked Questions

What product was recalled? ▼
This recall involves BISSELL Multi Reach Hand and Floor Vacuum Cleaners models 1985, 19851 (also called Multi Auto), 19859, 1985T, 2151, 21512, 21513, 21517, 21518, 21519, 2151A, 2151T, 2151W, 2151V. "Multi Reach" is printed on the hand vacuum portion of the product. The vacuum cleaners were sold in a variety of colors. The model numbers are printed on the product rating label located behind the dirt tank. Note: Recalled lithium-ion batteries should be disposed of in accordance with any local and state ordinances, following the procedures established by your municipal recycling center for damaged/defective/recalled lithium batteries, because these potentially hazardous batteries must be handled differently than other batteries. Do not throw this recalled battery in the trash. Do not deposit this recalled battery in used battery recycling boxes found at various retail and home improvement stores.. Units affected: About 142,000 (In addition, about 14,600 were sold in Canada).
Why was this product recalled? ▼
The vacuum's battery pack can overheat and smoke, posing a fire hazard.
What should consumers do? ▼
Consumers should immediately stop using the recalled vacuums and contact BISSELL for instructions on how to deplete the charge on the battery and receive a free replacement vacuum. Recalled lithium-ion batteries should be disposed of in accordance with any local and state laws and not in the trash.
Which agency issued this recall? ▼
This recall was issued by the CPSC on February 1, 2024. Severity: Moderate. Recall number: 24107.

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