CPSC recall · Reported April 4, 2024
Two Million Black+Decker® Garment Steamers Recalled by Empower Brands in Major Recall Expansion Due to Burn Hazard; Refund Now Offered
The steamers can expel, spray, or leak hot water during use, posing a burn hazard to consumers.
The CPSC recalled This recall expansion involves all BLACK+DECKER Model HGS011 Easy Garment Steamers, inclu….
Two Million Black+Decker® Garment Steamers Recalled by Empower Brands in Major Recall Exp… was recalled and listed by the CPSC in April 4, 2024. Reason: The steamers can expel, spray, or leak hot water during use, posing a burn hazard to consumers.. Remedy: Consumers should immediately stop using the recalled BLACK+DECKER Model HGS011 Easy Garme…. Verify recall #24181 with the CPSC before acting.
The recall
issued this CPSC recall-The steamers can expel, spray, or leak hot water during use, posing a burn hazard to consumers..
- None
- agency class
- April 4, 2024
- reported
Sourced from official CPSC enforcement records. Verify recall #24181 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Household Products recalls over time
Where this recall sits in its category - 3,089 household products recalls on record
Product description
This recall expansion involves all BLACK+DECKER Model HGS011 Easy Garment Steamers, including those that were repaired as part of the previous recall in November 2022. The steamers were sold in a variety of colors. The name BLACK+DECKER is located at the base of the steamer. The steamer measures about 11 inches high by 6 inches wide, and has a large handle. The model numbers are printed on the bottom of the steamer and on all sides of the color package, and UPC codes are printed on the sides, back and bottom of the color package. Model UPC HGS011F 0 50875 82840 7 HGS011S 0 50875 82839 1 HGS011 0 50875 82838 4 HGS011T 0 50875 00272 2
Reason for recall
The steamers can expel, spray, or leak hot water during use, posing a burn hazard to consumers.
Remedy, what to do
Consumers should immediately stop using the recalled BLACK+DECKER Model HGS011 Easy Garment Steamers, and contact Empower Brands to receive a full refund. There have been continued reports of burn injuries involving units that were repaired as part of the previous recall in November 2022. The remedy has now been changed to a refund for all units. Consumers, including those who received a replacement upper assembly as part of the November 2022 recall, should contact Empower Brands for a full refund.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Not classified by agency |
| Status | Active |
| Recall number | 24181 |
| Date reported | April 4, 2024 |
| Date initiated | April 4, 2024 |
| Recalling firm | Not disclosed |
| Affected scope | About 1.6 million (518,500 units were previously recalled in November 2022) |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should immediately stop using the recalled BLACK+DECKER Model HGS011 Easy Garment Steamers, and contact Empower Brands …
- Check the recall number (24181) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
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Similar severity · nearest report date
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Similar Household Products · nearest report date
Same product category, closest by report date among other firms and states (deduped against the severity set).
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Methodology · Corrections · Archive as of August 2026