Severity
Moderate
ModerateActive
CPSC recall · Reported April 4, 2024
Two Million Black+Decker® Garment Steamers Recalled by Empower Brands in Major Recall Expansion Due to Burn Hazard; Refund Now Offered
The steamers can expel, spray, or leak hot water during use, posing a burn hazard to consumers.
Compiled from official public sources by the editorial team.
Verify with CPSC →
The CPSC recalled This recall expansion involves all BLACK+DECKER Model HGS011 Easy Garment Steamers, inclu… - a moderate-severity action.
Two Million Black+Decker® Garment Steamers Recalled by Empower Brands in Major Recall Exp… was recalled and listed by the CPSC in April 4, 2024. Reason: The steamers can expel, spray, or leak hot water during use, posing a burn hazard to consumers.. Remedy: Consumers should immediately stop using the recalled BLACK+DECKER Model HGS011 Easy Garme…. Verify recall #24181 with the CPSC before acting.
The recall
issued this moderate-severity CPSC recall-The steamers can expel, spray, or leak hot water during use, posing a burn hazard to consumers..
- Moderate
- severity level
- April 4, 2024
- reported
Sourced from official CPSC enforcement records. Verify recall #24181 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This CPSC action (record #24181) was formally reported on April 4, 2024. It is classified under Moderate severity, with a current status of Active. The recalling firm is not specified in the federal record. Federal records list the affected scope as About 1.6 million (518,500 units were previously recalled in November 2022).
The documented reason for this recall is: The steamers can expel, spray, or leak hot water during use, posing a burn hazard to consumers. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should immediately stop using the recalled BLACK+DECKER Model HGS011 Easy Garment Steamers, and contact Empower Brands to receive a full refund. There have been continued reports of burn in… - consumers holding this product should act on that instruction rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Household Products recalls over time
Where this recall sits in its category - 3,056 household products recalls on record
Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.
Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.
Affected scope
About 1.6 million (518,500 units were previously recalled in November 2022)
Related Recalls
6
6 from same agency
Product description
This recall expansion involves all BLACK+DECKER Model HGS011 Easy Garment Steamers, including those that were repaired as part of the previous recall in November 2022. The steamers were sold in a variety of colors. The name BLACK+DECKER is located at the base of the steamer. The steamer measures about 11 inches high by 6 inches wide, and has a large handle. The model numbers are printed on the bottom of the steamer and on all sides of the color package, and UPC codes are printed on the sides, back and bottom of the color package. Model UPC HGS011F 0 50875 82840 7 HGS011S 0 50875 82839 1 HGS011 0 50875 82838 4 HGS011T 0 50875 00272 2
Reason for recall
The steamers can expel, spray, or leak hot water during use, posing a burn hazard to consumers.
Remedy, what to do
Consumers should immediately stop using the recalled BLACK+DECKER Model HGS011 Easy Garment Steamers, and contact Empower Brands to receive a full refund. There have been continued reports of burn injuries involving units that were repaired as part of the previous recall in November 2022. The remedy has now been changed to a refund for all units. Consumers, including those who received a replacement upper assembly as part of the November 2022 recall, should contact Empower Brands for a full refund.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Moderate |
| Status | Active |
| Recall number | 24181 |
| Date reported | April 4, 2024 |
| Date initiated | April 4, 2024 |
| Recalling firm | Not disclosed |
| Affected scope | About 1.6 million (518,500 units were previously recalled in November 2022) |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should immediately stop using the recalled BLACK+DECKER Model HGS011 Easy Garment Steamers, and contact Empower Brands …
- Check the recall number (24181) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
This recall expansion involves all BLACK+DECKER Model HGS011 Easy Garment Steamers, including those that were repaired as part of the previous recall in November 2022. The steamers were sold in a variety of colors. The name BLACK+DECKER is located at the base of the steamer. The steamer measures about 11 inches high by 6 inches wide, and has a large handle. The model numbers are printed on the bottom of the steamer and on all sides of the color package, and UPC codes are printed on the sides, back and bottom of the color package. Model UPC HGS011F 0 50875 82840 7 HGS011S 0 50875 82839 1 HGS011 0 50875 82838 4 HGS011T 0 50875 00272 2. Units affected: About 1.6 million (518,500 units were previously recalled in November 2022).
Why was this product recalled? ▼
The steamers can expel, spray, or leak hot water during use, posing a burn hazard to consumers.
What should consumers do? ▼
Consumers should immediately stop using the recalled BLACK+DECKER Model HGS011 Easy Garment Steamers, and contact Empower Brands to receive a full refund. There have been continued reports of burn injuries involving units that were repaired as part of the previous recall in November 2022. The remedy has now been changed to a refund for all units. Consumers, including those who received a replacement upper assembly as part of the November 2022 recall, should contact Empower Brands for a full refund.
Which agency issued this recall? ▼
This recall was issued by the CPSC on April 4, 2024. Severity: Moderate. Recall number: 24181.
How do I check if my product is affected by a recall? ▼
Check the product description and recall number (24181) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.
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Other recalls in the same product category, useful for spotting patterns across the same defect class or manufacturer.
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Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported April 4, 2024. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.