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Bambu Lab Recalls A1 3D Printers Due to Electric Shock and Fire Hazards

Reported: June 13, 2024 Initiated: June 13, 2024 #24264

Product Description

This recall involves Bambu Lab model A1 3D printers. The sixth digit of the serial numbers of affected units, located on the QR code sticker on the rear of the printer, is "A". The recalled printers measure approximately 18 inches by 16 inches by 17 inches, and were sold for personal use. The company name and model, "Bambu Lab A1", are located on the printer's x-axis motor cover.

Reason for Recall

When the recalled 3D printer's heatbed cable is bent or damaged, it can short-circuit and spark or burn through the insulation layer, posing electric shock and fire hazards.

Remedy

Consumers should immediately stop using the recalled 3D printers, and contact Bambu Lab to arrange either (1) return of their A1 3D printers for a full refund, or (2) for free replacement of the heatbed and cable by a local electronics repair facility. Consumers requesting a full refund will be sent a prepaid shipping label to return the printer. Consumers should not attempt to fix the recalled product themselves. Bambu Lab has contacted all known purchasers.

Details

Units Affected
About 12,800
Official Source
https://www.cpsc.gov/Recalls/2024/Bambu-Lab-Recalls-A1-3D-Printers-Due-to-Electric-Shock-and-Fire-Hazards

Frequently Asked Questions

What product was recalled? ▼
This recall involves Bambu Lab model A1 3D printers. The sixth digit of the serial numbers of affected units, located on the QR code sticker on the rear of the printer, is "A". The recalled printers measure approximately 18 inches by 16 inches by 17 inches, and were sold for personal use. The company name and model, "Bambu Lab A1", are located on the printer's x-axis motor cover.. Units affected: About 12,800.
Why was this product recalled? ▼
When the recalled 3D printer's heatbed cable is bent or damaged, it can short-circuit and spark or burn through the insulation layer, posing electric shock and fire hazards.
What should consumers do? ▼
Consumers should immediately stop using the recalled 3D printers, and contact Bambu Lab to arrange either (1) return of their A1 3D printers for a full refund, or (2) for free replacement of the heatbed and cable by a local electronics repair facility. Consumers requesting a full refund will be sent a prepaid shipping label to return the printer. Consumers should not attempt to fix the recalled product themselves. Bambu Lab has contacted all known purchasers.
Which agency issued this recall? ▼
This recall was issued by the CPSC on June 13, 2024. Severity: Moderate. Recall number: 24264.

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