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BISSELL Recalls More Than 3 Million Steam Shot Handheld Steam Cleaners Due to Burn Hazard

Reported: July 18, 2024 Initiated: July 18, 2024 #24309

Product Description

This recall involves multiple models of the BISSELL Steam Shot Handheld Steam Cleaners in the model series 39N7 and 2994. "STEAM SHOT" or "POWER STEAMER" is printed on the side of the product. The model numbers are printed on the product rating label located on the bottom of the unit. Colors include green, pink, blue, orange, white, black, purple and red.

Reason for Recall

The recalled steam cleaners can expel hot water or steam onto users while heating or during use, posing a burn hazard.

Remedy

Consumers should immediately stop using the recalled steam cleaners, and contact BISSELL to receive either a $60 credit to be used towards a BISSELL.com purchase, or a $40 refund for each of the recalled steam cleaners. Consumers should visit www.BISSELL.com/steamshotrecall to register for the recall, and for instructions on how to cut the cord and take and upload a photo of the steam cleaner showing the model number and cut cord.

Details

Units Affected
About 3.2 million (In addition, about 355,000 were sold in Canada)

Frequently Asked Questions

What product was recalled?
This recall involves multiple models of the BISSELL Steam Shot Handheld Steam Cleaners in the model series 39N7 and 2994. "STEAM SHOT" or "POWER STEAMER" is printed on the side of the product. The model numbers are printed on the product rating label located on the bottom of the unit. Colors include green, pink, blue, orange, white, black, purple and red.. Units affected: About 3.2 million (In addition, about 355,000 were sold in Canada).
Why was this product recalled?
The recalled steam cleaners can expel hot water or steam onto users while heating or during use, posing a burn hazard.
What should consumers do?
Consumers should immediately stop using the recalled steam cleaners, and contact BISSELL to receive either a $60 credit to be used towards a BISSELL.com purchase, or a $40 refund for each of the recalled steam cleaners. Consumers should visit www.BISSELL.com/steamshotrecall to register for the recall, and for instructions on how to cut the cord and take and upload a photo of the steam cleaner showing the model number and cut cord.
Which agency issued this recall?
This recall was issued by the CPSC on July 18, 2024. Severity: Moderate. Recall number: 24309.