CPSC recall · Reported July 25, 2024
Razor Recalls Icon Electric Scooters Due to Fall Hazard
The downtube of the recalled electric scooter can separate from the floorboard during use, posing a fall hazard.
Razor USA LLC, of Cerritos, Calif. recalled This recall involves all Razor Icon electric scooters with the following model and serial….
Razor Recalls Icon Electric Scooters Due to Fall Hazard was recalled by Razor USA LLC, of Cerritos, Calif. in July 25, 2024. Reason: The downtube of the recalled electric scooter can separate from the floorboard during use, posing a fall haza…. Remedy: Consumers should immediately stop using the recalled scooters and contact Razor to receiv…. Verify recall #24313 with the CPSC before acting.
The recall
Razor USA LLC, of Cerritos, Calif. issued this CPSC recall-The downtube of the recalled electric scooter can separate from the floorboard during use, posing a fall haza….
- None
- agency class
- July 25, 2024
- reported
Sourced from official CPSC enforcement records. Verify recall #24313 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Electronics recalls over time
Where this recall sits in its category - 622 electronics recalls on record
Product description
This recall involves all Razor Icon electric scooters with the following model and serial numbers. The model number is printed in the lower right corner of the label located on the bottom of the deck. The serial number is printed below the bar code on the same label with "31", and on the back of the charger. Model Numbers Serial Numbers (first 8 digits) 13110003 31EK30-01 or 31EK30-02 13110005 31EK30-01 or 31EK30-02 13110040 31EK20-01 or 31EK20-02 13110042 31EK20-01 or 31EK20-02 13110060 31EK60-01 13110061 31EK60-01 13110062 31EK90-01 13110063 31EK90-01 13110084 31EK10-01 The Razor Icons were sold in the following colors: black, blue, orange, pink and red. Razor is printed in large lettering on the stem of the handlebars and the floorboard.
Reason for recall
The downtube of the recalled electric scooter can separate from the floorboard during use, posing a fall hazard.
Remedy, what to do
Consumers should immediately stop using the recalled scooters and contact Razor to receive a refund or coupon. Consumers with proof of purchase for recalled scooters bought on or after March 11, 2023, can receive a full refund. All other consumers can request a $700 coupon for a future purchase on razor.com or a $300 refund. Consumers will be asked to remove the handlebar and return only the handlebar to Razor. Razor will send consumers a prepaid shipping label and pouch for the return. The scooter's lithium-ion batteries must be disposed of in accordance with any local and state laws, and not in the trash. The rest of the scooter should be disposed of separately in accordance with any local and state laws.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Not classified by agency |
| Status | Active |
| Recall number | 24313 |
| Date reported | July 25, 2024 |
| Date initiated | July 25, 2024 |
| Recalling firm | Razor USA LLC, of Cerritos, Calif. |
| Affected scope | About 7,300 |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should immediately stop using the recalled scooters and contact Razor to receive a refund or coupon. Consumers with pro…
- Check the recall number (24313) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
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Nationwide recalls with similar severity or category timing
Consumer-product notices outside this firm and state, matched by severity timing and product category.
Similar severity · nearest report date
Same archive severity grade, closest by report date among other firms and states.
Similar Electronics · nearest report date
Same product category, closest by report date among other firms and states (deduped against the severity set).
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Methodology · Corrections · Archive as of August 2026