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Caframo Cabinet Heaters Recalled Due to Electrocution Hazard; Manufactured by Caframo Limited

Reported: September 19, 2024 Initiated: September 19, 2024 #24371

Product Description

This recall involves model 9421 Cabinet Heaters, primarily intended for keeping cabinets and parking ticket dispensers warm. The cabinet heater has a black painted steel enclosure and measures 5-3/4 inches wide by 9 inches long by 3-1/3 inches high. A serial plate, an on/off switch, and a label with "Model 9421" are located on the top of the heater, near the power cord.

Reason for Recall

The crimp holding a wire in place in the cabinet heater is not properly finished and can result in the wire detaching, posing an electrocution hazard.

Remedy

Consumers should immediately stop using the recalled cabinet heaters, unplug the unit, and contact Caframo Limited for instructions on how to receive a free repair or replacement unit. Caframo will provide a pre-paid shipping label for consumers to return the product to Caframo for repair. If the product cannot be repaired, Caframo will mail the consumer a replacement. Caframo is contacting all known purchasers directly.

Details

Units Affected
About 2,140 (In addition, 200 units were sold in Canada)

Frequently Asked Questions

What product was recalled?
This recall involves model 9421 Cabinet Heaters, primarily intended for keeping cabinets and parking ticket dispensers warm. The cabinet heater has a black painted steel enclosure and measures 5-3/4 inches wide by 9 inches long by 3-1/3 inches high. A serial plate, an on/off switch, and a label with "Model 9421" are located on the top of the heater, near the power cord.. Recalled by Caframo Limited, of Canada. Units affected: About 2,140 (In addition, 200 units were sold in Canada).
Why was this product recalled?
The crimp holding a wire in place in the cabinet heater is not properly finished and can result in the wire detaching, posing an electrocution hazard.
What should consumers do?
Consumers should immediately stop using the recalled cabinet heaters, unplug the unit, and contact Caframo Limited for instructions on how to receive a free repair or replacement unit. Caframo will provide a pre-paid shipping label for consumers to return the product to Caframo for repair. If the product cannot be repaired, Caframo will mail the consumer a replacement. Caframo is contacting all known purchasers directly.
Which agency issued this recall?
This recall was issued by the CPSC on September 19, 2024. Severity: Moderate. Recall number: 24371.