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CPSC recall · Reported October 12, 2023

Family Health Products Recalls Crystal Clear Sodium Hydroxide Products Due to Failure to Meet Child-Resistant Packaging Requirement; Sold Exclusively on Amazon.com (Recall Alert)

The recalled product contains sodium hydroxide which must be in child resistant packaging as required by the Poison Prevention Packaging Act (PPPA). The packaging of the product i…

Recall #
24703
Affected scope
About 570
Verify with CPSC →
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Family Health Products Inc., Omaha, Nebraska recalled This recall involves Family Health Products Crystal Clear Sodium Hydroxide products. Sodi….

Family Health Products Recalls Crystal Clear Sodium Hydroxide Products Due to Failure to … was recalled by Family Health Products Inc., Omaha, Nebraska in October 12, 2023. Reason: The recalled product contains sodium hydroxide which must be in child resistant packaging as required by the …. Remedy: Consumers should immediately store the recalled products in a safe location out of sight …. Verify recall #24703 with the CPSC before acting.

The recall

Family Health Products Inc., Omaha, Nebraska issued this CPSC recall-The recalled product contains sodium hydroxide which must be in child resistant packaging as required by the ….

None
agency class
October 12, 2023
reported

Sourced from official CPSC enforcement records. Verify recall #24703 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls, 5 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Children & Baby Products recalls over time

Where this recall sits in its category - 3,781 children & baby products recalls on record

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Product description

This recall involves Family Health Products Crystal Clear Sodium Hydroxide products. Sodium hydroxide is commonly used for soapmaking and cleaning. The sodium hydroxide, also called lye or caustic soda, was sold in a resealable two-pound bag with "CRYSTAL CLEAR", "SODIUM HYDROXIDE", "Protect, Deliver, Clean", and "NaOH" printed in large type.

Reason for recall

The recalled product contains sodium hydroxide which must be in child resistant packaging as required by the Poison Prevention Packaging Act (PPPA). The packaging of the product is not child resistant, posing a risk of chemical burns and irritation to the skin and eyes.

Remedy, what to do

Consumers should immediately store the recalled products in a safe location out of sight and reach of children and contact Family Health Products to receive free replacement child resistant packaging and a new label. All known purchasers are being contacted directly by the firm and Amazon.

Recall Profile

Structured summary of the CPSC recall record
Attribute Value
Agency U.S. Consumer Product Safety Commission
Severity class Not classified by agency
Status Active
Recall number 24703
Date reported October 12, 2023
Date initiated October 12, 2023
Recalling firm Family Health Products Inc., Omaha, Nebraska
Affected scope About 570
Distribution Not disclosed
Official source CPSC notice →

Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.

What to do with this recall

Consumers should immediately store the recalled products in a safe location out of sight and reach of children and contact Family…

  • Check the recall number (24703) and product description against the item you own. Search the archive
  • Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
  • Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled?
This recall involves Family Health Products Crystal Clear Sodium Hydroxide products. Sodium hydroxide is commonly used for soapmaking and cleaning. The sodium hydroxide, also called lye or caustic soda, was sold in a resealable two-pound bag with "CRYSTAL CLEAR", "SODIUM HYDROXIDE", "Protect, Deliver, Clean", and "NaOH" printed in large type.. Recalled by Family Health Products Inc., Omaha, Nebraska. Units affected: About 570.
Why was this product recalled?
The recalled product contains sodium hydroxide which must be in child resistant packaging as required by the Poison Prevention Packaging Act (PPPA). The packaging of the product is not child resistant, posing a risk of chemical burns and irritation to the skin and eyes.
What should consumers do?
Consumers should immediately store the recalled products in a safe location out of sight and reach of children and contact Family Health Products to receive free replacement child resistant packaging and a new label. All known purchasers are being contacted directly by the firm and Amazon.
Which agency issued this recall?
This recall was issued by the CPSC on October 12, 2023. CPSC does not publish a hazard classification for this recall. Recall number: 24703.
How do I report an injury from a recalled product?
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

Nationwide recalls with similar severity or category timing

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Compare this recall with CLEAR EYES Maximum Itchy Eye Relief, 0.5 fl oz (15 mL) per … → · All Children & Baby Products recalls

This recall: CPSC, reported October 12, 2023. Severity classes follow each agency's own taxonomy; related-recall context is computed across the full archive.

Methodology · Corrections · Archive as of August 2026