PlainRecalls

Family Health Products Recalls Crystal Clear Sodium Hydroxide Products Due to Failure to Meet Child-Resistant Packaging Requirement; Sold Exclusively on Amazon.com (Recall Alert)

Reported: October 12, 2023 Initiated: October 12, 2023 #24703 About 570 units

Family Health Products Inc., Omaha, Nebraska issued this CPSC recall on October 12, 2023. Classified as Moderate severity. Approximately About 570 units are affected. The recall was issued because: The recalled product contains sodium hydroxide which must be in child resistant packaging as required by the Poison Pre…. This recall notice is sourced from official CPSC enforcement records. Below you will find the complete product description, hazard information, remedy instructions, and related recalls from the same manufacturer or product category.

Recall Insight

This CPSC action (record #24703) was formally reported on October 12, 2023. It is classified under Moderate severity, with a current status of Active. Family Health Products Inc., Omaha, Nebraska is listed as the recalling firm. Federal records indicate About 570 units are affected.

The documented reason for this recall is: The recalled product contains sodium hydroxide which must be in child resistant packaging as required by the Poison Prevention Packaging Act (PPPA). The packaging of the product is not child resistant, posing a risk of … Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should immediately store the recalled products in a safe location out of sight and reach of children and contact Family Health Products to receive free replacement child resistant packaging… — consumers holding this product should act on that instruction rather than relying on general guidance.

To put this record in context, PlainRecalls indexes 83,949 recalls across the FDA, CPSC, NHTSA and USDA FSIS going back to 1995. Within the same product category, the database holds 6 closely related recalls, of which 6 were also issued by CPSC. That clustering is a signal — repeated actions in a narrow category often indicate a systemic quality-control issue, a supplier-wide contamination, or a design defect that has propagated across product lines. This recall is roughly 3 years old; older recalls can remain relevant because many units enter resale, rental, and secondary-market channels where the original warning never reaches the end user. Always cross-check the recall number against the official agency page before relying on any summary.

Recall Distribution by Severity Class

Severity1Class I (Critical)Class II (Moderate)Class III (Low)
Recall Distribution by Severity Class

Severity

Moderate

Units Affected

About 570

Related Recalls

6

6 from same agency

Product Description

This recall involves Family Health Products Crystal Clear Sodium Hydroxide products. Sodium hydroxide is commonly used for soapmaking and cleaning. The sodium hydroxide, also called lye or caustic soda, was sold in a resealable two-pound bag with "CRYSTAL CLEAR", "SODIUM HYDROXIDE", "Protect, Deliver, Clean", and "NaOH" printed in large type.

Reason for Recall

The recalled product contains sodium hydroxide which must be in child resistant packaging as required by the Poison Prevention Packaging Act (PPPA). The packaging of the product is not child resistant, posing a risk of chemical burns and irritation to the skin and eyes.

Remedy

Consumers should immediately store the recalled products in a safe location out of sight and reach of children and contact Family Health Products to receive free replacement child resistant packaging and a new label. All known purchasers are being contacted directly by the firm and Amazon.

Recall Profile

Structured summary of the CPSC recall record
Attribute Value
Agency U.S. Consumer Product Safety Commission
Severity class Moderate
Status Active
Recall number 24703
Date reported October 12, 2023
Date initiated October 12, 2023
Recalling firm Family Health Products Inc., Omaha, Nebraska
Units affected About 570
Distribution Not disclosed

Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.

Scale of Impact

About 570 units affected — limited or regional distribution scale.

Regional (<10K units) ✓ This recall
Multi-state (10K – 100K units)
Large-scale (100K – 1M units)
Massive (≥1M units)

Bracket cutoffs follow federal recall-disclosure conventions; bar widths scale linearly within each bracket. Source: PlainRecalls analysis of U.S. Consumer Product Safety Commission filings.

Frequently Asked Questions

What product was recalled?
This recall involves Family Health Products Crystal Clear Sodium Hydroxide products. Sodium hydroxide is commonly used for soapmaking and cleaning. The sodium hydroxide, also called lye or caustic soda, was sold in a resealable two-pound bag with "CRYSTAL CLEAR", "SODIUM HYDROXIDE", "Protect, Deliver, Clean", and "NaOH" printed in large type.. Recalled by Family Health Products Inc., Omaha, Nebraska. Units affected: About 570.
Why was this product recalled?
The recalled product contains sodium hydroxide which must be in child resistant packaging as required by the Poison Prevention Packaging Act (PPPA). The packaging of the product is not child resistant, posing a risk of chemical burns and irritation to the skin and eyes.
What should consumers do?
Consumers should immediately store the recalled products in a safe location out of sight and reach of children and contact Family Health Products to receive free replacement child resistant packaging and a new label. All known purchasers are being contacted directly by the firm and Amazon.
Which agency issued this recall?
This recall was issued by the CPSC on October 12, 2023. Severity: Moderate. Recall number: 24703.
How do I check if my product is affected by a recall?
Check the product description and recall number (24703) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product?
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

Recall Context

Product recalls are issued when a manufacturer, distributor, or federal agency determines that a product poses a safety risk to consumers. This recall is classified as moderate severity, indicating the product may cause temporary or medically reversible health consequences. Across PlainRecalls, we track 83,000+ recalls from FDA, CPSC, and NHTSA to help consumers stay informed and act quickly when safety issues arise.

Nearby Recalls in This Category

Other recalls in the same product category — useful for spotting patterns across the same defect class or manufacturer.

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Data Sources

Data as of 2025. Source: FDA, CPSC, NHTSA, USDA FSIS federal recall databases.

  • Source: FDA — Food and Drug Administration, openFDA Enforcement API (food, drug, and medical device recalls)
  • Source: CPSC — Consumer Product Safety Commission Recalls API (consumer product recalls and hazards)
  • Source: NHTSA — National Highway Traffic Safety Administration Recalls API (vehicle safety recalls)
  • Source: USDA FSIS — Food Safety and Inspection Service (meat, poultry, and egg product recalls)

Recall information is sourced from official federal agency databases. Always verify recall details with the issuing agency for the most current status. This information is for research and awareness purposes only.

All federal data sources used on this page

Source: Federal recall agencies (FDA, CPSC, NHTSA, USDA FSIS) Aggregated multi-agency recall feeds · 2024 Recall data normalized across federal agency feeds; severity classifications follow each agency's own taxonomy (FDA Class I/II/III; CPSC, NHTSA, USDA FSIS).