PlainRecalls
NHTSA Critical Active

FORD 2011-2019: STRUCTURE:BODY:ROOF AND PILLARS

Reported: January 19, 2024 Initiated: January 19, 2024 #24V031000

Product Description

Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.

Reason for Recall

Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.

Hazard

A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.

Remedy

Dealers will inspect and replace the A-pillar trim as necessary, free of charge. Owner notification letters were mailed on July 18, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.

Details

Recalling Firm
FORD
Distribution
United States

Frequently Asked Questions

What product was recalled?
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.. Recalled by FORD.
Why was this product recalled?
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
What should consumers do?
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. Owner notification letters were mailed on July 18, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
Which agency issued this recall?
This recall was issued by the NHTSA on January 19, 2024. Severity: Critical. Recall number: 24V031000.