PlainRecalls
NHTSA Critical Active

KENWORTH,PETERBILT 2025: STEERING:GEAR BOX:SHAFT SECTOR

Reported: March 27, 2024 Initiated: March 27, 2024 #24V233000

Product Description

PACCAR Incorporated (PACCAR) is recalling certain 2025 Peterbilt 536, 548, 567, 579, and Kenworth T280, T380, T480, T680, T880, and W990 vehicles. The steering gear sector shaft may have been improperly heat-treated, which can cause the gear teeth to crack or fracture.

Reason for Recall

PACCAR Incorporated (PACCAR) is recalling certain 2025 Peterbilt 536, 548, 567, 579, and Kenworth T280, T380, T480, T680, T880, and W990 vehicles. The steering gear sector shaft may have been improperly heat-treated, which can cause the gear teeth to crack or fracture.

Hazard

Fractured steering gear teeth can cause a loss of steering control, increasing the risk of a crash.

Remedy

Dealers will inspect the serial numbers, and replace the steering gears as necessary, free of charge. Owner notification letters were mailed August 7, 2024. Owners may contact Kenworth customer service at 1-425-828-5888 and Peterbilt customer service at 1-940-591-4220. PACCAR's numbers for this recall are 24PBF and 24KWF.

Details

Recalling Firm
KENWORTH,PETERBILT
Distribution
United States

Frequently Asked Questions

What product was recalled?
PACCAR Incorporated (PACCAR) is recalling certain 2025 Peterbilt 536, 548, 567, 579, and Kenworth T280, T380, T480, T680, T880, and W990 vehicles. The steering gear sector shaft may have been improperly heat-treated, which can cause the gear teeth to crack or fracture.. Recalled by KENWORTH,PETERBILT.
Why was this product recalled?
PACCAR Incorporated (PACCAR) is recalling certain 2025 Peterbilt 536, 548, 567, 579, and Kenworth T280, T380, T480, T680, T880, and W990 vehicles. The steering gear sector shaft may have been improperly heat-treated, which can cause the gear teeth to crack or fracture.
What should consumers do?
Dealers will inspect the serial numbers, and replace the steering gears as necessary, free of charge. Owner notification letters were mailed August 7, 2024. Owners may contact Kenworth customer service at 1-425-828-5888 and Peterbilt customer service at 1-940-591-4220. PACCAR's numbers for this recall are 24PBF and 24KWF.
Which agency issued this recall?
This recall was issued by the NHTSA on March 27, 2024. Severity: Critical. Recall number: 24V233000.