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NHTSA recall · Reported June 27, 2024

LEXUS 2024-2025: SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Lexus RX 350, RX 350h, 2024-2025 NX 250, NX 350, and NX 350h vehicles. The head restraints on the driv…

Recall #
24V482000
Verify with NHTSA →
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Lexus recalled Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Lexus RX 350,….

LEXUS 2024-2025: SEATS:FRONT ASSEMBLY:HEAD RESTRAINT was recalled by Lexus in June 27, 2024. Reason: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Lexus RX 350, RX 350h, 2024-2025 …. Remedy: Dealers will replace the driver and front passenger seat head rest assemblies, free of ch…. Verify recall #24V482000 with the NHTSA before acting.

The recall

Lexus issued this NHTSA recall-Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Lexus RX 350, RX 350h, 2024-2025 ….

None
agency class
June 27, 2024
reported

Sourced from official NHTSA enforcement records. Verify recall #24V482000 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

The number of affected units is not disclosed in the agency filing, which is common for drug and food recalls where lot-level tracking supersedes unit counts. Distribution scope (see Distribution below) directly affects the consumer exposure window and determines whether a recall remains regional or escalates into a nationwide advisory. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls, 3 from NHTSA - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Vehicles recalls over time

Where this recall sits in its category - 7,783 vehicles recalls on record

200300400500600 20052008201120142017202020232026 222

Product description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Lexus RX 350, RX 350h, 2024-2025 NX 250, NX 350, and NX 350h vehicles. The head restraints on the driver and front passenger seats may be inadvertently removed without pressing the lock release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 202, "Head Restraints."

Reason for recall

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Lexus RX 350, RX 350h, 2024-2025 NX 250, NX 350, and NX 350h vehicles. The head restraints on the driver and front passenger seats may be inadvertently removed without pressing the lock release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 202, "Head Restraints."

Hazard

A head restraint that is inadvertently removed and not reinstalled can increase the risk of injury during a rear-end crash.

Remedy, what to do

Dealers will replace the driver and front passenger seat head rest assemblies, free of charge. Owner letters were mailed February 14, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24LB06 and 24LA06.

Recall Profile

Structured summary of the NHTSA recall record
Attribute Value
Agency National Highway Traffic Safety Administration
Severity class Not classified by agency
Status Active
Recall number 24V482000
Date reported June 27, 2024
Date initiated June 27, 2024
Recalling firm Lexus
Affected scope Not disclosed
Distribution United States
Official source NHTSA notice →

Profile values are sourced directly from the official NHTSA enforcement record. Source: National Highway Traffic Safety Administration.

What to do with this recall

Dealers will replace the driver and front passenger seat head rest assemblies, free of charge. Owner letters were mailed Februar…

  • Check the recall number (24V482000) and product description against the item you own. Search the archive
  • Confirm the current status and remedy on the official NHTSA notice before acting. NHTSA notice
  • Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official NHTSA record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled?
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Lexus RX 350, RX 350h, 2024-2025 NX 250, NX 350, and NX 350h vehicles. The head restraints on the driver and front passenger seats may be inadvertently removed without pressing the lock release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 202, "Head Restraints.". Recalled by Lexus.
Why was this product recalled?
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Lexus RX 350, RX 350h, 2024-2025 NX 250, NX 350, and NX 350h vehicles. The head restraints on the driver and front passenger seats may be inadvertently removed without pressing the lock release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 202, "Head Restraints."
What should consumers do?
Dealers will replace the driver and front passenger seat head rest assemblies, free of charge. Owner letters were mailed February 14, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24LB06 and 24LA06.
Which agency issued this recall?
This recall was issued by the NHTSA on June 27, 2024. NHTSA does not publish a hazard classification for this recall. Recall number: 24V482000.
Where was the recalled product distributed?
Distribution: United States.
How do I report an injury from a recalled product?
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

Nationwide recalls with similar severity or category timing

Vehicle and equipment notices outside this manufacturer and filing state, matched by archive severity grade and report timing.

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This recall: NHTSA, reported June 27, 2024. Severity classes follow each agency's own taxonomy; related-recall context is computed across the full archive.

Methodology · Corrections · Archive as of August 2026