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NHTSA recall · Reported November 26, 2024

CHEVROLET,GMC 2024: LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH

General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate…

Recall #
24V894000
Verify with NHTSA →
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Chevrolet,Gmc recalled General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and….

CHEVROLET,GMC 2024: LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH was recalled by Chevrolet,Gmc in November 26, 2024. Reason: General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500,…. Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Deal…. Verify recall #24V894000 with the NHTSA before acting.

The recall

Chevrolet,Gmc issued this NHTSA recall-General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500,….

None
agency class
November 26, 2024
reported

Sourced from official NHTSA enforcement records. Verify recall #24V894000 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

The number of affected units is not disclosed in the agency filing, which is common for drug and food recalls where lot-level tracking supersedes unit counts. Distribution scope (see Distribution below) directly affects the consumer exposure window and determines whether a recall remains regional or escalates into a nationwide advisory. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls, 3 from NHTSA - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Vehicles recalls over time

Where this recall sits in its category - 7,783 vehicles recalls on record

200300400500600 20052008201120142017202020232026 222

Product description

General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park.

Reason for recall

General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park.

Hazard

An unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

Remedy, what to do

Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242469160. This recall is an expansion of NHTSA Recall 24V-060.

Recall Profile

Structured summary of the NHTSA recall record
Attribute Value
Agency National Highway Traffic Safety Administration
Severity class Not classified by agency
Status Active
Recall number 24V894000
Date reported November 26, 2024
Date initiated November 26, 2024
Recalling firm Chevrolet,Gmc
Affected scope Not disclosed
Distribution United States
Official source NHTSA notice →

Profile values are sourced directly from the official NHTSA enforcement record. Source: National Highway Traffic Safety Administration.

What to do with this recall

Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad s…

  • Check the recall number (24V894000) and product description against the item you own. Search the archive
  • Confirm the current status and remedy on the official NHTSA notice before acting. NHTSA notice
  • Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official NHTSA record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled?
General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park.. Recalled by Chevrolet,Gmc.
Why was this product recalled?
General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park.
What should consumers do?
Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242469160. This recall is an expansion of NHTSA Recall 24V-060.
Which agency issued this recall?
This recall was issued by the NHTSA on November 26, 2024. NHTSA does not publish a hazard classification for this recall. Recall number: 24V894000.
Where was the recalled product distributed?
Distribution: United States.
How do I report an injury from a recalled product?
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

Nationwide recalls with similar severity or category timing

Vehicle and equipment notices outside this manufacturer and filing state, matched by archive severity grade and report timing.

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This recall: NHTSA, reported November 26, 2024. Severity classes follow each agency's own taxonomy; related-recall context is computed across the full archive.

Methodology · Corrections · Archive as of August 2026