Severity
Moderate
ModerateActive
CPSC recall · Reported December 5, 2024
Anker Soundcore Lithium-Ion Battery Powered Bluetooth Speakers Recalled Due to Fire Hazard; Sold Exclusively on Amazon.com by Anker Innovations
The lithium-ion batteries in the recalled A3102 Anker Soundcore (black) and A3302 PowerConf S3 Bluetooth Speakers can overheat, posing a fire hazard.
Compiled from official public sources by the editorial team.
Verify with CPSC →
The CPSC recalled This recall involves the lithium-ion battery packs in Anker Soundcore Bluetooth Speakers … - a moderate-severity action.
Anker Soundcore Lithium-Ion Battery Powered Bluetooth Speakers Recalled Due to Fire Hazar… was recalled and listed by the CPSC in December 5, 2024. Reason: The lithium-ion batteries in the recalled A3102 Anker Soundcore (black) and A3302 PowerConf S3 Bluetooth Spea…. Remedy: Consumers should immediately stop using the recalled speakers, and ensure they are powere…. Verify recall #25056 with the CPSC before acting.
The recall
issued this moderate-severity CPSC recall-The lithium-ion batteries in the recalled A3102 Anker Soundcore (black) and A3302 PowerConf S3 Bluetooth Spea….
- Moderate
- severity level
- December 5, 2024
- reported
Sourced from official CPSC enforcement records. Verify recall #25056 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This CPSC action (record #25056) was formally reported on December 5, 2024. It is classified under Moderate severity, with a current status of Active. The recalling firm is not specified in the federal record. Federal records list the affected scope as About 69,000 (In addition, about 9,764 were sold in Canada).
The documented reason for this recall is: The lithium-ion batteries in the recalled A3102 Anker Soundcore (black) and A3302 PowerConf S3 Bluetooth Speakers can overheat, posing a fire hazard. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should immediately stop using the recalled speakers, and ensure they are powered off and are not connected to any external power source or charger. Visit Anker at https://support.anker.com/… - consumers holding this product should act on that instruction rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Electronics recalls over time
Where this recall sits in its category - 609 electronics recalls on record
Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.
Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.
Affected scope
About 69,000 (In addition, about 9,764 were sold in Canada)
Related Recalls
6
6 from same agency
Product description
This recall involves the lithium-ion battery packs in Anker Soundcore Bluetooth Speakers sold exclusively on Amazon in 2023. Only lithium-ion battery packs in Anker Soundcore Bluetooth Speakers with models A3102016, A3302011 and A3302031 are included in this recall. The recalled speakers can be identified by the unit's "SN Code" which is visible on the underside of the Bluetooth Speakers. Consumers can type in the "SN Code" on Anker's website https://www.anker.com/product-recalls to see if their product is recalled. Anker and Amazon have contacted all known purchasers.
Reason for recall
The lithium-ion batteries in the recalled A3102 Anker Soundcore (black) and A3302 PowerConf S3 Bluetooth Speakers can overheat, posing a fire hazard.
Remedy, what to do
Consumers should immediately stop using the recalled speakers, and ensure they are powered off and are not connected to any external power source or charger. Visit Anker at https://support.anker.com/s/emailcontactus to verify the speaker's SN code and to fill out product recall information. Anker Innovations Limited will provide further instructions on how to obtain a replacement speaker free of charge. Because of the lithium-ion batteries, consumers should dispose of the speaker in accordance with local and state regulations and not in the trash.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Moderate |
| Status | Active |
| Recall number | 25056 |
| Date reported | December 5, 2024 |
| Date initiated | December 5, 2024 |
| Recalling firm | Not disclosed |
| Affected scope | About 69,000 (In addition, about 9,764 were sold in Canada) |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should immediately stop using the recalled speakers, and ensure they are powered off and are not connected to any exter…
- Check the recall number (25056) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
This recall involves the lithium-ion battery packs in Anker Soundcore Bluetooth Speakers sold exclusively on Amazon in 2023. Only lithium-ion battery packs in Anker Soundcore Bluetooth Speakers with models A3102016, A3302011 and A3302031 are included in this recall. The recalled speakers can be identified by the unit's "SN Code" which is visible on the underside of the Bluetooth Speakers. Consumers can type in the "SN Code" on Anker's website https://www.anker.com/product-recalls to see if their product is recalled. Anker and Amazon have contacted all known purchasers.. Units affected: About 69,000 (In addition, about 9,764 were sold in Canada).
Why was this product recalled? ▼
The lithium-ion batteries in the recalled A3102 Anker Soundcore (black) and A3302 PowerConf S3 Bluetooth Speakers can overheat, posing a fire hazard.
What should consumers do? ▼
Consumers should immediately stop using the recalled speakers, and ensure they are powered off and are not connected to any external power source or charger. Visit Anker at https://support.anker.com/s/emailcontactus to verify the speaker's SN code and to fill out product recall information. Anker Innovations Limited will provide further instructions on how to obtain a replacement speaker free of charge. Because of the lithium-ion batteries, consumers should dispose of the speaker in accordance with local and state regulations and not in the trash.
Which agency issued this recall? ▼
This recall was issued by the CPSC on December 5, 2024. Severity: Moderate. Recall number: 25056.
How do I check if my product is affected by a recall? ▼
Check the product description and recall number (25056) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.
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Other recalls in the same product category, useful for spotting patterns across the same defect class or manufacturer.
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Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported December 5, 2024. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.