CPSC recall · Reported May 1, 2025
Santa Cruz Bicycles Recalls Electric Bicycles Due to Fire Hazard
The recalled electric bicycle's lithium-ion battery can overheat, posing a fire hazard.
Santa Cruz Bicycles LLC, of Santa Cruz, California recalled The recalled electric bicycles are sold with a 720W lithium-ion battery that sits inside ….
Santa Cruz Bicycles Recalls Electric Bicycles Due to Fire Hazard was recalled by Santa Cruz Bicycles LLC, of Santa Cruz, California in May 1, 2025. Reason: The recalled electric bicycle's lithium-ion battery can overheat, posing a fire hazard.. Remedy: Consumers should immediately stop using the recalled electric bicycles, disconnect the ba…. Verify recall #25244 with the CPSC before acting.
The recall
Santa Cruz Bicycles LLC, of Santa Cruz, California issued this CPSC recall-The recalled electric bicycle's lithium-ion battery can overheat, posing a fire hazard..
- None
- agency class
- May 1, 2025
- reported
Sourced from official CPSC enforcement records. Verify recall #25244 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Medical Devices recalls over time
Where this recall sits in its category - 41,021 medical devices recalls on record
Product description
The recalled electric bicycles are sold with a 720W lithium-ion battery that sits inside a black case under the frame. "SANTA CRUZ" is printed on the sides of the downtube of the bicycle frame. "Heckler" is printed on the top tube of the frame and on the inside of the left chainstay. The bikes were sold in various colors, including Gloss Avocado Green and Maritime Gray. Note: Do not throw this recalled lithium-ion battery or device in the trash, in the general recycling stream (e.g., street-level or curbside recycling bins), or in used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this recalled lithium-ion battery or device for disposal. Before taking your battery or device to a HHW collection center, contact them ahead of time and ask whether they accept recalled lithium-ion batteries. If they don't, contact your municipality for further guidance.
Reason for recall
The recalled electric bicycle's lithium-ion battery can overheat, posing a fire hazard.
Remedy, what to do
Consumers should immediately stop using the recalled electric bicycles, disconnect the battery from the bike and charger, and visit the manufacturer's website at https://santacruzbicycles.com/pages/recall-heckler-9-lithium-ion-battery to determine if their bicycle is affected and, if so, to register for a free replacement battery to be sent to them. If their battery is involved in this recall, consumers will be required to write "Recalled" on the involved affected battery and upload a photograph of it to https://santacruzbicycles.com/pages/recall-heckler-9-lithium-ion-battery. These consumers should then dispose of the battery in accordance with local and state regulations following registration.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Not classified by agency |
| Status | Active |
| Recall number | 25244 |
| Date reported | May 1, 2025 |
| Date initiated | May 1, 2025 |
| Recalling firm | Santa Cruz Bicycles LLC, of Santa Cruz, California |
| Affected scope | About 2,850 (In addition, about 550 were sold in Canada) |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should immediately stop using the recalled electric bicycles, disconnect the battery from the bike and charger, and vis…
- Check the recall number (25244) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
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Nationwide recalls with similar severity or category timing
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Similar severity · nearest report date
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Similar Medical Devices · nearest report date
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Methodology · Corrections · Archive as of August 2026