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CPSC recall · Reported July 17, 2025

Deale International Recalls CasaClean Handheld Steamers Due to Risk of Serious Burn Injury; Sold on HSN

The steamers can leak steam or spew hot boiling water, posing a risk of serious burn injury to users.

Recall #
25389
Affected scope
About 23,000
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The CPSC recalled This recall involves CasaClean Handheld Steamers with model number DF-958. The recalled s….

Deale International Recalls CasaClean Handheld Steamers Due to Risk of Serious Burn Injur… was recalled and listed by the CPSC in July 17, 2025. Reason: The steamers can leak steam or spew hot boiling water, posing a risk of serious burn injury to users.. Remedy: Consumers should immediately stop using the recalled handheld steamers and contact Deale …. Verify recall #25389 with the CPSC before acting.

The recall

issued this CPSC recall-The steamers can leak steam or spew hot boiling water, posing a risk of serious burn injury to users..

None
agency class
July 17, 2025
reported

Sourced from official CPSC enforcement records. Verify recall #25389 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Household Products recalls over time

Where this recall sits in its category - 3,089 household products recalls on record

50100150200250 20052008201120142017202020232026 148

Product description

This recall involves CasaClean Handheld Steamers with model number DF-958. The recalled steamers were sold in white/gray and blue/gray colors. The recalled steamers are intended to remove dirt, grease and limescale in various household areas. The recalled steamers are composed of a water tank, a cap, a valve assembly, a hose, a hose clamp and an exit nozzle. The CasaClean logo is in silver finish on the right face of the steamer. The model number is listed on a large black bar on the product rating sticker on the bottom of the machine.

Reason for recall

The steamers can leak steam or spew hot boiling water, posing a risk of serious burn injury to users.

Remedy, what to do

Consumers should immediately stop using the recalled handheld steamers and contact Deale for instructions on how to safely cut the cord near the base of the machine, to provide proof of destruction, and to receive a refund. Consumers must take a photo of the cord that is cut near the base of the machine and upload the photo, along with their contact information, to the Recall Request form at www.thedeale.com/pages/casaclean-safety-recall to receive the refund.

Recall Profile

Structured summary of the CPSC recall record
Attribute Value
Agency U.S. Consumer Product Safety Commission
Severity class Not classified by agency
Status Active
Recall number 25389
Date reported July 17, 2025
Date initiated July 17, 2025
Recalling firm Not disclosed
Affected scope About 23,000
Distribution Not disclosed
Official source CPSC notice →

Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.

What to do with this recall

Consumers should immediately stop using the recalled handheld steamers and contact Deale for instructions on how to safely cut th…

  • Check the recall number (25389) and product description against the item you own. Search the archive
  • Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
  • Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled?
This recall involves CasaClean Handheld Steamers with model number DF-958. The recalled steamers were sold in white/gray and blue/gray colors. The recalled steamers are intended to remove dirt, grease and limescale in various household areas. The recalled steamers are composed of a water tank, a cap, a valve assembly, a hose, a hose clamp and an exit nozzle. The CasaClean logo is in silver finish on the right face of the steamer. The model number is listed on a large black bar on the product rating sticker on the bottom of the machine.. Units affected: About 23,000.
Why was this product recalled?
The steamers can leak steam or spew hot boiling water, posing a risk of serious burn injury to users.
What should consumers do?
Consumers should immediately stop using the recalled handheld steamers and contact Deale for instructions on how to safely cut the cord near the base of the machine, to provide proof of destruction, and to receive a refund. Consumers must take a photo of the cord that is cut near the base of the machine and upload the photo, along with their contact information, to the Recall Request form at www.thedeale.com/pages/casaclean-safety-recall to receive the refund.
Which agency issued this recall?
This recall was issued by the CPSC on July 17, 2025. CPSC does not publish a hazard classification for this recall. Recall number: 25389.
How do I report an injury from a recalled product?
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

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This recall: CPSC, reported July 17, 2025. Severity classes follow each agency's own taxonomy; related-recall context is computed across the full archive.

Methodology · Corrections · Archive as of August 2026