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Apollo Recalls Electric Scooters Due to Fall and Injury Hazards

Reported: July 24, 2025 Initiated: July 24, 2025 #25402

Product Description

This recall involves certain serial numbers of Apollo City 2024 model year electric scooters. The dual-motor scooters have top speeds of 32 miles per hour. The scooters have a gray exterior with a headlight and rear brake light. "Apollo" is printed on the stem of the scooter and "Apollo City" is displayed on the rear left side of the grip tape on the deck of the scooter. The affected serial numbers range from 4202240300001 to 4202240301236 and 4202240400001 to 4202240400764. The serial number is located on the bottom of the scooter deck. Consumers can also find their serial number using the Apollo App.

Reason for Recall

The weld line on the electric scooter can crack, causing the stem to break and posing fall and injury hazards.

Remedy

Consumers should immediately stop using the recalled scooters and contact Apollo for a free replacement stem. To participate in the recall, please go to https://apolloscooters.co/pages/apollo-city/recall and fill out the online form. Apollo is recommending that all consumers take their scooters to a service repair location so they can replace the stem on the recalled scooter free of charge. Consumers can go to https://apolloscooters.co/pages/locations-near-you to find the closest service repair location.

Details

Units Affected
About 790
Official Source
https://www.cpsc.gov/Recalls/2025/Apollo-Recalls-Electric-Scooters-Due-to-Fall-and-Injury-Hazards

Frequently Asked Questions

What product was recalled? ▼
This recall involves certain serial numbers of Apollo City 2024 model year electric scooters. The dual-motor scooters have top speeds of 32 miles per hour. The scooters have a gray exterior with a headlight and rear brake light. "Apollo" is printed on the stem of the scooter and "Apollo City" is displayed on the rear left side of the grip tape on the deck of the scooter. The affected serial numbers range from 4202240300001 to 4202240301236 and 4202240400001 to 4202240400764. The serial number is located on the bottom of the scooter deck. Consumers can also find their serial number using the Apollo App.. Units affected: About 790.
Why was this product recalled? ▼
The weld line on the electric scooter can crack, causing the stem to break and posing fall and injury hazards.
What should consumers do? ▼
Consumers should immediately stop using the recalled scooters and contact Apollo for a free replacement stem. To participate in the recall, please go to https://apolloscooters.co/pages/apollo-city/recall and fill out the online form. Apollo is recommending that all consumers take their scooters to a service repair location so they can replace the stem on the recalled scooter free of charge. Consumers can go to https://apolloscooters.co/pages/locations-near-you to find the closest service repair location.
Which agency issued this recall? ▼
This recall was issued by the CPSC on July 24, 2025. Severity: Moderate. Recall number: 25402.

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