Severity
Moderate
ModerateActive
CPSC recall · Reported July 24, 2025
Apollo Recalls Electric Scooters Due to Fall and Injury Hazards
The weld line on the electric scooter can crack, causing the stem to break and posing fall and injury hazards.
Compiled from official public sources by the editorial team.
Verify with CPSC →
The CPSC recalled This recall involves certain serial numbers of Apollo City 2024 model year electric scoot… - a moderate-severity action.
Apollo Recalls Electric Scooters Due to Fall and Injury Hazards was recalled and listed by the CPSC in July 24, 2025. Reason: The weld line on the electric scooter can crack, causing the stem to break and posing fall and injury hazards.. Remedy: Consumers should immediately stop using the recalled scooters and contact Apollo for a fr…. Verify recall #25402 with the CPSC before acting.
The recall
issued this moderate-severity CPSC recall-The weld line on the electric scooter can crack, causing the stem to break and posing fall and injury hazards..
- Moderate
- severity level
- July 24, 2025
- reported
Sourced from official CPSC enforcement records. Verify recall #25402 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This CPSC action (record #25402) was formally reported on July 24, 2025. It is classified under Moderate severity, with a current status of Active. The recalling firm is not specified in the federal record. Federal records list the affected scope as About 790.
The documented reason for this recall is: The weld line on the electric scooter can crack, causing the stem to break and posing fall and injury hazards. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should immediately stop using the recalled scooters and contact Apollo for a free replacement stem. To participate in the recall, please go to https://apolloscooters.co/pages/apollo-city/re… - consumers holding this product should act on that instruction rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Vehicles recalls over time
Where this recall sits in its category - 7,642 vehicles recalls on record
Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.
Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.
Affected scope
About 790
Related Recalls
6
6 from same agency
Product description
This recall involves certain serial numbers of Apollo City 2024 model year electric scooters. The dual-motor scooters have top speeds of 32 miles per hour. The scooters have a gray exterior with a headlight and rear brake light. "Apollo" is printed on the stem of the scooter and "Apollo City" is displayed on the rear left side of the grip tape on the deck of the scooter. The affected serial numbers range from 4202240300001 to 4202240301236 and 4202240400001 to 4202240400764. The serial number is located on the bottom of the scooter deck. Consumers can also find their serial number using the Apollo App.
Reason for recall
The weld line on the electric scooter can crack, causing the stem to break and posing fall and injury hazards.
Remedy, what to do
Consumers should immediately stop using the recalled scooters and contact Apollo for a free replacement stem. To participate in the recall, please go to https://apolloscooters.co/pages/apollo-city/recall and fill out the online form. Apollo is recommending that all consumers take their scooters to a service repair location so they can replace the stem on the recalled scooter free of charge. Consumers can go to https://apolloscooters.co/pages/locations-near-you to find the closest service repair location.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Moderate |
| Status | Active |
| Recall number | 25402 |
| Date reported | July 24, 2025 |
| Date initiated | July 24, 2025 |
| Recalling firm | Not disclosed |
| Affected scope | About 790 |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should immediately stop using the recalled scooters and contact Apollo for a free replacement stem. To participate in t…
- Check the recall number (25402) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
This recall involves certain serial numbers of Apollo City 2024 model year electric scooters. The dual-motor scooters have top speeds of 32 miles per hour. The scooters have a gray exterior with a headlight and rear brake light. "Apollo" is printed on the stem of the scooter and "Apollo City" is displayed on the rear left side of the grip tape on the deck of the scooter. The affected serial numbers range from 4202240300001 to 4202240301236 and 4202240400001 to 4202240400764. The serial number is located on the bottom of the scooter deck. Consumers can also find their serial number using the Apollo App.. Units affected: About 790.
Why was this product recalled? ▼
The weld line on the electric scooter can crack, causing the stem to break and posing fall and injury hazards.
What should consumers do? ▼
Consumers should immediately stop using the recalled scooters and contact Apollo for a free replacement stem. To participate in the recall, please go to https://apolloscooters.co/pages/apollo-city/recall and fill out the online form. Apollo is recommending that all consumers take their scooters to a service repair location so they can replace the stem on the recalled scooter free of charge. Consumers can go to https://apolloscooters.co/pages/locations-near-you to find the closest service repair location.
Which agency issued this recall? ▼
This recall was issued by the CPSC on July 24, 2025. Severity: Moderate. Recall number: 25402.
How do I check if my product is affected by a recall? ▼
Check the product description and recall number (25402) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.
Nearby Recalls in This Category
Other recalls in the same product category, useful for spotting patterns across the same defect class or manufacturer.
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Yamaha Recalls Model Year 2021-2022 Fleet Golf Cars Due to Risk of Serious Injury or Death from a Crash Hazard
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Compare this recall with Yamazuki Recalls Youth All-Terrain Vehicles (ATVs) Due to R… →
Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported July 24, 2025. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.