CPSC recall · Reported August 14, 2025
Viewrail Recalls Electronic LED Modules used with Floating Stairs and Rails Due to Fire Hazard
The LED module can overheat, causing it to melt, posing a fire hazard.
The CPSC recalled This recall involves an electronic module for LEDs used to control lighting with floating….
Viewrail Recalls Electronic LED Modules used with Floating Stairs and Rails Due to Fire H… was recalled and listed by the CPSC in August 14, 2025. Reason: The LED module can overheat, causing it to melt, posing a fire hazard.. Remedy: Consumers should contact Viewrail to schedule an appointment for a technician to come to …. Verify recall #25436 with the CPSC before acting.
The recall
issued this CPSC recall-The LED module can overheat, causing it to melt, posing a fire hazard..
- None
- agency class
- August 14, 2025
- reported
Sourced from official CPSC enforcement records. Verify recall #25436 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Household Products recalls over time
Where this recall sits in its category - 3,089 household products recalls on record
Product description
This recall involves an electronic module for LEDs used to control lighting with floating stairs and rails. The module is located inside the metal stringer tube on the back of the stairs. The module is rectangular and white in color with model number "E2-WR" located on the front. The modules are accessories that came with the floating stairs and/or rails with LED lighting when requested by consumers.
Reason for recall
The LED module can overheat, causing it to melt, posing a fire hazard.
Remedy, what to do
Consumers should contact Viewrail to schedule an appointment for a technician to come to their residence and replace the module free of charge. Alternatively, consumers can request a refund for the module only in the form of a refund check. Consumers will receive the amount on the purchase receipt, or the sales price for the module, if no receipt is provided.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Not classified by agency |
| Status | Active |
| Recall number | 25436 |
| Date reported | August 14, 2025 |
| Date initiated | August 14, 2025 |
| Recalling firm | Not disclosed |
| Affected scope | About 2,720 |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should contact Viewrail to schedule an appointment for a technician to come to their residence and replace the module f…
- Check the recall number (25436) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
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Similar severity · nearest report date
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Similar Household Products · nearest report date
Same product category, closest by report date among other firms and states (deduped against the severity set).
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Methodology · Corrections · Archive as of August 2026