NHTSA recall · Reported May 23, 2025
FORD,LINCOLN 2020: ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE
Ford Motor Company (Ford) is recalling certain 2020 Expedition and Navigator vehicles that were repaired incorrectly under recall 20V262. The Pre-Collision Assist features, such a…
Ford,Lincoln recalled Ford Motor Company (Ford) is recalling certain 2020 Expedition and Navigator vehicles tha….
FORD,LINCOLN 2020: ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE was recalled by Ford,Lincoln in May 23, 2025. Reason: Ford Motor Company (Ford) is recalling certain 2020 Expedition and Navigator vehicles that were repaired inco…. Remedy: Dealers will update the body control module software, free of charge. Owner notification …. Verify recall #25V346000 with the NHTSA before acting.
The recall
Ford,Lincoln issued this NHTSA recall-Ford Motor Company (Ford) is recalling certain 2020 Expedition and Navigator vehicles that were repaired inco….
- None
- agency class
- May 23, 2025
- reported
Sourced from official NHTSA enforcement records. Verify recall #25V346000 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
The number of affected units is not disclosed in the agency filing, which is common for drug and food recalls where lot-level tracking supersedes unit counts. Distribution scope (see Distribution below) directly affects the consumer exposure window and determines whether a recall remains regional or escalates into a nationwide advisory. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 3 from NHTSA - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Vehicles recalls over time
Where this recall sits in its category - 7,783 vehicles recalls on record
Product description
Ford Motor Company (Ford) is recalling certain 2020 Expedition and Navigator vehicles that were repaired incorrectly under recall 20V262. The Pre-Collision Assist features, such as forward collision warning and automatic emergency braking, are not functional due to a software error.
Reason for recall
Ford Motor Company (Ford) is recalling certain 2020 Expedition and Navigator vehicles that were repaired incorrectly under recall 20V262. The Pre-Collision Assist features, such as forward collision warning and automatic emergency braking, are not functional due to a software error.
Hazard
Inoperative pre-collision assist features that fail to perform as expected can increase the risk of a crash or injury.
Remedy, what to do
Dealers will update the body control module software, free of charge. Owner notification letters were mailed June 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S56.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | National Highway Traffic Safety Administration |
| Severity class | Not classified by agency |
| Status | Active |
| Recall number | 25V346000 |
| Date reported | May 23, 2025 |
| Date initiated | May 23, 2025 |
| Recalling firm | Ford,Lincoln |
| Affected scope | Not disclosed |
| Distribution | United States |
| Official source | NHTSA notice → |
Profile values are sourced directly from the official NHTSA enforcement record. Source: National Highway Traffic Safety Administration.
What to do with this recall
Dealers will update the body control module software, free of charge. Owner notification letters were mailed June 25, 2025. Owner…
- Check the recall number (25V346000) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official NHTSA notice before acting. NHTSA notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official NHTSA record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
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Nationwide recalls with similar severity or category timing
Vehicle and equipment notices outside this manufacturer and filing state, matched by archive severity grade and report timing.
Similar severity · nearest report date
Same archive severity grade, closest by report date among other firms and states.
Similar Vehicles · nearest report date
Same product category, closest by report date among other firms and states (deduped against the severity set).
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Methodology · Corrections · Archive as of August 2026