NHTSA recall · Reported May 29, 2025
CADILLAC 2023-2024: EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
General Motors, LLC (GM) is recalling certain 2023 – 2024 model year Cadillac Lyriq vehicles. The driver video display may go blank while driving.
Cadillac recalled General Motors, LLC (GM) is recalling certain 2023 – 2024 model year Cadillac Lyriq vehic….
CADILLAC 2023-2024: EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT was recalled by Cadillac in May 29, 2025. Reason: General Motors, LLC (GM) is recalling certain 2023 – 2024 model year Cadillac Lyriq vehicles. The driver vide…. Remedy: The video display control module software will be updated by a dealer, or through an over…. Verify recall #25V356000 with the NHTSA before acting.
The recall
Cadillac issued this NHTSA recall-General Motors, LLC (GM) is recalling certain 2023 – 2024 model year Cadillac Lyriq vehicles. The driver vide….
- None
- agency class
- May 29, 2025
- reported
Sourced from official NHTSA enforcement records. Verify recall #25V356000 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
The number of affected units is not disclosed in the agency filing, which is common for drug and food recalls where lot-level tracking supersedes unit counts. Distribution scope (see Distribution below) directly affects the consumer exposure window and determines whether a recall remains regional or escalates into a nationwide advisory. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 3 from NHTSA - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Vehicles recalls over time
Where this recall sits in its category - 7,783 vehicles recalls on record
Product description
General Motors, LLC (GM) is recalling certain 2023 – 2024 model year Cadillac Lyriq vehicles. The driver video display may go blank while driving.
Reason for recall
General Motors, LLC (GM) is recalling certain 2023 – 2024 model year Cadillac Lyriq vehicles. The driver video display may go blank while driving.
Hazard
A blank video display can result in a loss of critical safety information, such as the speedometer, warning lights, and rearview camera image, increasing the risk of a crash.
Remedy, what to do
The video display control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters are expected to be mailed July 14, 2025. Owners may contact Cadillac customer service at 1-800-333-4223. GM's number for this recall is N252500680.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | National Highway Traffic Safety Administration |
| Severity class | Not classified by agency |
| Status | Active |
| Recall number | 25V356000 |
| Date reported | May 29, 2025 |
| Date initiated | May 29, 2025 |
| Recalling firm | Cadillac |
| Affected scope | Not disclosed |
| Distribution | United States |
| Official source | NHTSA notice → |
Profile values are sourced directly from the official NHTSA enforcement record. Source: National Highway Traffic Safety Administration.
What to do with this recall
The video display control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. O…
- Check the recall number (25V356000) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official NHTSA notice before acting. NHTSA notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official NHTSA record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
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Nationwide recalls with similar severity or category timing
Vehicle and equipment notices outside this manufacturer and filing state, matched by archive severity grade and report timing.
Similar severity · nearest report date
Same archive severity grade, closest by report date among other firms and states.
Similar Vehicles · nearest report date
Same product category, closest by report date among other firms and states (deduped against the severity set).
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Methodology · Corrections · Archive as of August 2026