PlainRecalls
CPSC Moderate Active

Gazelle USA Recalls Urban Arrow FamilyNext Pro Cargo E-Bikes Due to Injury Hazard

Reported: January 29, 2026 Initiated: January 29, 2026 #26236

Product Description

This recall involves Urban Arrow FamilyNext Pro Cargo E-Bikes with Fidlock buckles. The recalled bicycle comes in one size and comes in green and black. The frame of the bicycle is made of aluminum with a reinforced foam (EPP) cargo box. The bicycle is 105" in length and 28" wide. "Urban Arrow" is imprinted on the bottom of the cargo box.

Reason for Recall

The buckle can fail to fully latch when used with children in the cargo area, posing injury hazards to children.

Remedy

Consumers should immediately stop using the e-bikes and contact Gazelle USA to arrange for a free repair of the bench assembly in the cargo area of the e-bike. The repair will include a replacement buckle and will be done at a dealership location.

Frequently Asked Questions

What product was recalled?
This recall involves Urban Arrow FamilyNext Pro Cargo E-Bikes with Fidlock buckles. The recalled bicycle comes in one size and comes in green and black. The frame of the bicycle is made of aluminum with a reinforced foam (EPP) cargo box. The bicycle is 105" in length and 28" wide. "Urban Arrow" is imprinted on the bottom of the cargo box.. Units affected: About 320.
Why was this product recalled?
The buckle can fail to fully latch when used with children in the cargo area, posing injury hazards to children.
What should consumers do?
Consumers should immediately stop using the e-bikes and contact Gazelle USA to arrange for a free repair of the bench assembly in the cargo area of the e-bike. The repair will include a replacement buckle and will be done at a dealership location.
Which agency issued this recall?
This recall was issued by the CPSC on January 29, 2026. Severity: Moderate. Recall number: 26236.