CPSC recall · Reported May 28, 2026
Giantex Recalls Giantex and Costway Portable Steam Saunas Due to Burn Hazard
The sauna's steam diffuser can be positioned too close to a consumer's body, allowing hot steam to come in contact with user, posing a burn hazard.
Giantex Inc., of Ontario, California recalled This recall involves Giantex and Costway branded portable steam saunas. The saunas were s….
Giantex Recalls Giantex and Costway Portable Steam Saunas Due to Burn Hazard was recalled by Giantex Inc., of Ontario, California in May 28, 2026. Reason: The sauna's steam diffuser can be positioned too close to a consumer's body, allowing hot steam to come in co…. Remedy: Consumers should stop using the portable steam sauna immediately and contact Giantex for …. Verify recall #26506 with the CPSC before acting.
The recall
Giantex Inc., of Ontario, California issued this CPSC recall-The sauna's steam diffuser can be positioned too close to a consumer's body, allowing hot steam to come in co….
- None
- agency class
- May 28, 2026
- reported
Sourced from official CPSC enforcement records. Verify recall #26506 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This CPSC action (record #26506) was formally reported on May 28, 2026. The CPSC does not publish a hazard classification for its recalls, so this record carries no agency severity grade, with a current status of Active. Giantex Inc., of Ontario, California is listed as the recalling firm. Federal records list the affected scope as About 1,000.
The documented reason for this recall is: The sauna's steam diffuser can be positioned too close to a consumer's body, allowing hot steam to come in contact with user, posing a burn hazard. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should stop using the portable steam sauna immediately and contact Giantex for a full refund. Consumers will be asked to destroy the recalled portable steam sauna by cutting the cord to the… - consumers holding this product should act on that instruction rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Household Products recalls over time
Where this recall sits in its category - 3,083 household products recalls on record
Product description
This recall involves Giantex and Costway branded portable steam saunas. The saunas were sold as part of a set that includes a folding chair, foot roller, felt mat and remote control. The portable saunas have a steam unit that connects to an enclosure via tubing. The enclosure has an opening for the user's head to remain outside the enclosure. The enclosures were sold in black, copper, beige, blue, green and pink. The name "Giantex" or "Costway" is imprinted on the front of the enclosure. The model numbers and/or SKU are printed on the item packaging. The model numbers and SKUs are: Model Number SKU BA7635US-BK GT7635US-BABK BA7635US-CF GT7635US-BACF BA7635US-GR GT7635US-GR-BA BA7635US-NY GT7635US-BANY BA7733US-BK GT7733US-BK-AB BA7733US-CF GT7733US-CF-AB BA7733US-GR GT7733US-GR-AB BA7733US-PI GT7733US-PI-AB BA7579US-BK GT7579US-BK-BA BA7579US-CF GT7579US-CF-BA BA7579US-GR GT7579US-GR-BA
Reason for recall
The sauna's steam diffuser can be positioned too close to a consumer's body, allowing hot steam to come in contact with user, posing a burn hazard.
Remedy, what to do
Consumers should stop using the portable steam sauna immediately and contact Giantex for a full refund. Consumers will be asked to destroy the recalled portable steam sauna by cutting the cord to the steam unit after unplugging and submit a photograph of the destroyed product by email to support@giantex.com or online at https://www.giantex.com/pages/product-recall-notice.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Not classified by agency |
| Status | Active |
| Recall number | 26506 |
| Date reported | May 28, 2026 |
| Date initiated | May 28, 2026 |
| Recalling firm | Giantex Inc., of Ontario, California |
| Affected scope | About 1,000 |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should stop using the portable steam sauna immediately and contact Giantex for a full refund. Consumers will be asked t…
- Check the recall number (26506) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
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Methodology · Corrections · Archive as of August 2026