PlainRecalls
FDA Drug Verify with FDA Drug → Moderate Class II Ongoing

Refresh LACRI-LUBE, (42.5% Mineral Oil, 57.3% White Petrolatum) Lubricant Eye Ointment, Net wt, 0.12 oz (3.5g) Tube, Distributed by: Allergen, an AbbVie company, Madison, NJ 07940, UPC code: 300230312042

Reported: October 2, 2024 Initiated: September 16, 2024 #D-0665-2024 763,426 tubes units

AbbVie Inc. issued this FDA Drug recall on October 2, 2024. Classified as Moderate severity (Class II). Approximately 763,426 tubes units are affected. The recall was issued because: Lack of Assurance of Sterility: The impacted lots may contain a breach in the tube seal.. This recall notice is sourced from official FDA Drug enforcement records. Below you will find the complete product description, hazard information, remedy instructions, and related recalls from the same manufacturer or product category.

Recall Insight

This FDA Drug action (record #D-0665-2024) was formally reported on October 2, 2024, with the manufacturer initiating the action on September 16, 2024. It is classified under Moderate severity (Class II), with a current status of Ongoing. AbbVie Inc. is listed as the recalling firm, operating out of North Chicago, IL. Federal records indicate 763,426 tubes units are affected, a scale large enough to require multi-state distribution tracking.

The documented reason for this recall is: Lack of Assurance of Sterility: The impacted lots may contain a breach in the tube seal. Distribution data in the federal record shows the product reached: Nationwide in the USA, Foreign Consignees (Austrailia, Canada, Great Britain). Distribution scope directly affects the consumer exposure window and determines whether a recall remains regional or escalates into a nationwide advisory.

To put this record in context, PlainRecalls indexes 83,949 recalls across the FDA, CPSC, NHTSA and USDA FSIS going back to 1995. Within the same product category, the database holds 6 closely related recalls, of which 1 were also issued by FDA Drug. That clustering is a signal — repeated actions in a narrow category often indicate a systemic quality-control issue, a supplier-wide contamination, or a design defect that has propagated across product lines. This recall is roughly 2 years old; older recalls can remain relevant because many units enter resale, rental, and secondary-market channels where the original warning never reaches the end user. Always cross-check the recall number against the official agency page before relying on any summary.

Recall Distribution by Severity Class

Severity1Class I (Critical)Class II (Moderate)Class III (Low)
Recall Distribution by Severity Class

Severity

Moderate

Units Affected

763,426 tubes

Related Recalls

6

1 from same agency

Product Description

Refresh LACRI-LUBE, (42.5% Mineral Oil, 57.3% White Petrolatum) Lubricant Eye Ointment, Net wt, 0.12 oz (3.5g) Tube, Distributed by: Allergen, an AbbVie company, Madison, NJ 07940, UPC code: 300230312042

Reason for Recall

Lack of Assurance of Sterility: The impacted lots may contain a breach in the tube seal.

Details

Recalling Firm
AbbVie Inc.
Units Affected
763,426 tubes
Distribution
Nationwide in the USA, Foreign Consignees (Austrailia, Canada, Great Britain)
Location
North Chicago, IL

Recall Profile

Structured summary of the FDA Drug recall record
Attribute Value
Agency U.S. Food and Drug Administration
Severity class Moderate (Class II)
Status Ongoing
Recall number D-0665-2024
Date reported October 2, 2024
Date initiated September 16, 2024
Recalling firm AbbVie Inc.
Units affected 763,426 tubes
Distribution Nationwide in the USA, Foreign Consignees (Austrailia, Canada, Great Britain)

Profile values are sourced directly from the official FDA Drug enforcement record. Source: U.S. Food and Drug Administration.

Scale of Impact

763,426 tubes units affected — multi-state distribution scale.

Regional (<10K units)
Multi-state (10K – 100K units)
Large-scale (100K – 1M units) ✓ This recall
Massive (≥1M units)

Bracket cutoffs follow federal recall-disclosure conventions; bar widths scale linearly within each bracket. Source: PlainRecalls analysis of U.S. Food and Drug Administration filings.

Frequently Asked Questions

What product was recalled?
Refresh LACRI-LUBE, (42.5% Mineral Oil, 57.3% White Petrolatum) Lubricant Eye Ointment, Net wt, 0.12 oz (3.5g) Tube, Distributed by: Allergen, an AbbVie company, Madison, NJ 07940, UPC code: 300230312042. Recalled by AbbVie Inc.. Units affected: 763,426 tubes.
Why was this product recalled?
Lack of Assurance of Sterility: The impacted lots may contain a breach in the tube seal.
Which agency issued this recall?
This recall was issued by the FDA Drug on October 2, 2024. Severity: Moderate. Recall number: D-0665-2024.
Where was the recalled product distributed?
Distribution: Nationwide in the USA, Foreign Consignees (Austrailia, Canada, Great Britain).
How do I check if my product is affected by a recall?
Check the product description and recall number (D-0665-2024) against your product. Visit the official FDA Drug website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
Should I stop using a recalled medication or medical device?
Do not stop using a recalled medication or device without consulting your healthcare provider first, as abruptly discontinuing treatment could pose its own health risks. Your doctor can advise on alternatives or whether the recall applies to your specific product lot. Check the recall number and lot information against your product packaging.

Recall Context

Product recalls are issued when a manufacturer, distributor, or federal agency determines that a product poses a safety risk to consumers. This recall is classified as moderate severity, indicating the product may cause temporary or medically reversible health consequences. Across PlainRecalls, we track 83,000+ recalls from FDA, CPSC, and NHTSA to help consumers stay informed and act quickly when safety issues arise.

Nearby Recalls in This Category

Other recalls in the same product category — useful for spotting patterns across the same defect class or manufacturer.

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Data Sources

Data as of 2025. Source: FDA, CPSC, NHTSA, USDA FSIS federal recall databases.

  • Source: FDA — Food and Drug Administration, openFDA Enforcement API (food, drug, and medical device recalls)
  • Source: CPSC — Consumer Product Safety Commission Recalls API (consumer product recalls and hazards)
  • Source: NHTSA — National Highway Traffic Safety Administration Recalls API (vehicle safety recalls)
  • Source: USDA FSIS — Food Safety and Inspection Service (meat, poultry, and egg product recalls)

Recall information is sourced from official federal agency databases. Always verify recall details with the issuing agency for the most current status. This information is for research and awareness purposes only.

All federal data sources used on this page

Source: Federal recall agencies (FDA, CPSC, NHTSA, USDA FSIS) Aggregated multi-agency recall feeds · 2024 Recall data normalized across federal agency feeds; severity classifications follow each agency's own taxonomy (FDA Class I/II/III; CPSC, NHTSA, USDA FSIS).