Severity
Low
LowClass IIITerminated
FDA Drug recall · Reported May 8, 2013
Cherry Cepacol Sore Throat Lozenges, Benzocaine 15 mg | Menthol 3.6 mg, a)16-count, NDC 63824-711-16 b) Institutional Size, 576-count, NDC 63824-711-98, OTC, Dist. by: Reckitt Benckiser, Parsippany, NJ 07054
Subpotent Drug: Product did not conform to the 18-month stability test specification for active Free Benzocaine.
Reckitt Benckiser Inc recalled Cherry Cepacol Sore Throat Lozenges, Benzocaine 15 mg | Menthol 3.6 mg, a)16-count, NDC 6… — a low-severity action.
Cherry Cepacol Sore Throat Lozenges, Benzocaine 15 mg | Menthol 3.6 mg, a)16-count, NDC 6… was recalled by Reckitt Benckiser Inc in May 8, 2013. Reason: Subpotent Drug: Product did not conform to the 18-month stability test specification for active Free Benzoca…. Check the official notice for the remedy. Verify recall #D-310-2013 with the FDA Drug before acting.
The recall
Reckitt Benckiser Inc issued this low-severity FDA Drug recall — Subpotent Drug: Product did not conform to the 18-month stability test specification for active Free Benzoca….
- Low
- severity level
- Class III
- classification
- May 8, 2013
- reported
Sourced from official FDA Drug enforcement records. Verify recall #D-310-2013 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This FDA Drug action (record #D-310-2013) was formally reported on May 8, 2013, with the manufacturer initiating the action on March 18, 2013. It is classified under Low severity (Class III), with a current status of Terminated. Reckitt Benckiser Inc is listed as the recalling firm, operating out of Parsippany, NJ. Federal records list the affected scope as 27,718 cases 16 count and 7,551 cases 576 count.
The documented reason for this recall is: Subpotent Drug: Product did not conform to the 18-month stability test specification for active Free Benzocaine. Distribution data in the federal record shows the product reached: Nationwide. Distribution scope directly affects the consumer exposure window and determines whether a recall remains regional or escalates into a nationwide advisory.
Within the same product category the archive holds 6 closely related recalls, 5 from FDA Drug — clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Drugs & Medications recalls over time
Where this recall sits in its category — 14,048 drugs & medications recalls on record
Where this recall sits in the database
Of 100,165 recalls in the database, 23,668 are high severity, 72,097 moderate, and 4,400 low. This recall is classified low severity.
Counts reflect market size and reporting activity, not inherent danger — we do not rank products by risk from raw recall volume.
Affected scope
27,718 cases 16 count and 7,551 cases 576 count
Related Recalls
6
5 from same agency
Product description
Cherry Cepacol Sore Throat Lozenges, Benzocaine 15 mg | Menthol 3.6 mg, a)16-count, NDC 63824-711-16 b) Institutional Size, 576-count, NDC 63824-711-98, OTC, Dist. by: Reckitt Benckiser, Parsippany, NJ 07054
Reason for recall
Subpotent Drug: Product did not conform to the 18-month stability test specification for active Free Benzocaine.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Food and Drug Administration |
| Severity class | Low (Class III) |
| Status | Terminated |
| Recall number | D-310-2013 |
| Date reported | May 8, 2013 |
| Date initiated | March 18, 2013 |
| Recalling firm | Reckitt Benckiser Inc |
| Firm location | Parsippany, NJ |
| Affected scope | 27,718 cases 16 count and 7,551 cases 576 count |
| Distribution | Nationwide |
Profile values are sourced directly from the official FDA Drug enforcement record. Source: U.S. Food and Drug Administration.
What to do with this recall
Match your product against the recall record, then act on the agency remedy.
- Check the recall number (D-310-2013) and product description against the item you own. Search the archive
- Confirm the current status with FDA Drug before acting — recall details can be updated.
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official FDA Drug record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
Cherry Cepacol Sore Throat Lozenges, Benzocaine 15 mg | Menthol 3.6 mg, a)16-count, NDC 63824-711-16 b) Institutional Size, 576-count, NDC 63824-711-98, OTC, Dist. by: Reckitt Benckiser, Parsippany, NJ 07054. Recalled by Reckitt Benckiser Inc. Units affected: 27,718 cases 16 count and 7,551 cases 576 count.
Why was this product recalled? ▼
Subpotent Drug: Product did not conform to the 18-month stability test specification for active Free Benzocaine.
Which agency issued this recall? ▼
This recall was issued by the FDA Drug on May 8, 2013. Severity: Low. Recall number: D-310-2013.
Where was the recalled product distributed? ▼
Distribution: Nationwide.
How do I check if my product is affected by a recall? ▼
Check the product description and recall number (D-310-2013) against your product. Visit the official FDA Drug website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
Should I stop using a recalled medication or medical device? ▼
Do not stop using a recalled medication or device without consulting your healthcare provider first, as abruptly discontinuing treatment could pose its own health risks. Your doctor can advise on alternatives or whether the recall applies to your specific product lot. Check the recall number and lot information against your product packaging.
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Data Sources
Source: FDA, CPSC, and NHTSA federal recall databases. This recall: FDA Drug, reported May 8, 2013.
- Source: FDA — Food and Drug Administration, openFDA Enforcement API (food, drug, and medical device recalls)
- Source: CPSC — Consumer Product Safety Commission Recalls API (consumer product recalls and hazards)
- Source: NHTSA — National Highway Traffic Safety Administration Recalls API (vehicle safety recalls)
Recall information is sourced from official federal agency databases. Always verify recall details with the issuing agency for the most current status. This information is for research and awareness purposes only.
Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records — no number is typed in by an editor. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of June 2026.