Severity
Moderate
ModerateClass IITerminated
FDA Food recall · Reported July 11, 2012
Xylishield Dental Care Kit containing 60 pieces of Cinnamon Xylishield gum. The product is packaged in blue and white packaging with black and white print writing. The product is advertised as a defense against cavities. Part number 8405.
Ultradent is recalling 36 lots of cinnamon flavored Xylishield gum sold in cartons containing 60 individual pieces as well as within the Xylishield dental care kit due to the omis…
Compiled from official public sources by the editorial team.
Verify with FDA Food →
Ultradent Products, Inc. recalled Xylishield Dental Care Kit containing 60 pieces of Cinnamon Xylishield gum. The product … - a moderate-severity action.
Xylishield Dental Care Kit containing 60 pieces of Cinnamon Xylishield gum. The product … was recalled by Ultradent Products, Inc. in July 11, 2012. Reason: Ultradent is recalling 36 lots of cinnamon flavored Xylishield gum sold in cartons containing 60 individual p…. Check the official notice for the remedy. Verify recall #F-1709-2012 with the FDA Food before acting.
The recall
Ultradent Products, Inc. issued this moderate-severity FDA Food recall-Ultradent is recalling 36 lots of cinnamon flavored Xylishield gum sold in cartons containing 60 individual p….
- Moderate
- severity level
- 4K units
- affected scope
- Class II
- classification
- July 11, 2012
- reported
Sourced from official FDA Food enforcement records. Verify recall #F-1709-2012 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This FDA Food action (record #F-1709-2012) was formally reported on July 11, 2012, with the manufacturer initiating the action on June 18, 2012. It is classified under Moderate severity (Class II), with a current status of Terminated. Ultradent Products, Inc. is listed as the recalling firm, operating out of South Jordan, UT. Federal records list the affected scope as 4,083 units.
The documented reason for this recall is: Ultradent is recalling 36 lots of cinnamon flavored Xylishield gum sold in cartons containing 60 individual pieces as well as within the Xylishield dental care kit due to the omission of the major allergen Soy as a sub-… Distribution data in the federal record shows the product reached: Global distribution including USA (nationally), Albania, Bahrain, Bulgaria, Canada, Costa Rica, Georgia, India, Malaysia, Nepal, Paraguay, Syria, Taiwan.. Distribution scope directly affects the consumer exposure window and determines whether a recall remains regional or escalates into a nationwide advisory.
Within the same product category the archive holds 6 closely related recalls, 2 from FDA Food - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Food recalls over time
Where this recall sits in its category - 25,126 food recalls on record
Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.
Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.
Affected scope
4,083 units
Related Recalls
6
2 from same agency
Product description
Xylishield Dental Care Kit containing 60 pieces of Cinnamon Xylishield gum. The product is packaged in blue and white packaging with black and white print writing. The product is advertised as a defense against cavities. Part number 8405.
Reason for recall
Ultradent is recalling 36 lots of cinnamon flavored Xylishield gum sold in cartons containing 60 individual pieces as well as within the Xylishield dental care kit due to the omission of the major allergen Soy as a sub-ingredient in the ingredients statement.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Food and Drug Administration |
| Severity class | Moderate (Class II) |
| Status | Terminated |
| Recall number | F-1709-2012 |
| Date reported | July 11, 2012 |
| Date initiated | June 18, 2012 |
| Recalling firm | Ultradent Products, Inc. |
| Firm location | South Jordan, UT |
| Affected scope | 4,083 units |
| Distribution | Global distribution including USA (nationally), Albania, Bahrain, Bulgaria, Canada, Costa Rica, Georgia, India, Malaysia, Nepal, Paraguay, Syria, Taiwan. |
Profile values are sourced directly from the official FDA Food enforcement record. Source: U.S. Food and Drug Administration.
What to do with this recall
Match your product against the recall record, then act on the agency remedy.
- Check the recall number (F-1709-2012) and product description against the item you own. Search the archive
- Confirm the current status with FDA Food before acting, recall details can be updated.
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official FDA Food record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
Xylishield Dental Care Kit containing 60 pieces of Cinnamon Xylishield gum. The product is packaged in blue and white packaging with black and white print writing. The product is advertised as a defense against cavities. Part number 8405.. Recalled by Ultradent Products, Inc.. Units affected: 4,083 units.
Why was this product recalled? ▼
Ultradent is recalling 36 lots of cinnamon flavored Xylishield gum sold in cartons containing 60 individual pieces as well as within the Xylishield dental care kit due to the omission of the major allergen Soy as a sub-ingredient in the ingredients statement.
Which agency issued this recall? ▼
This recall was issued by the FDA Food on July 11, 2012. Severity: Moderate. Recall number: F-1709-2012.
Where was the recalled product distributed? ▼
Distribution: Global distribution including USA (nationally), Albania, Bahrain, Bulgaria, Canada, Costa Rica, Georgia, India, Malaysia, Nepal, Paraguay, Syria, Taiwan..
How do I check if my product is affected by a recall? ▼
Check the product description and recall number (F-1709-2012) against your product. Visit the official FDA Food website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
What are the health risks of consuming a recalled food product? ▼
Recalled food products may contain contaminants, undeclared allergens, or harmful bacteria such as Salmonella, Listeria, or E. coli. Consuming these products can cause foodborne illness ranging from mild gastrointestinal symptoms to serious conditions requiring hospitalization. If you have consumed a recalled food product and experience symptoms, contact your healthcare provider and report to the FDA via MedWatch.
Nearby Recalls in This Category
Other recalls in the same product category, useful for spotting patterns across the same defect class or manufacturer.
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Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: FDA Food, reported July 11, 2012. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.