PlainRecalls
FDA Devices Moderate Class II Terminated

enGen Track System with TCAutomation Software Version 4.2

Reported: December 20, 2017 Initiated: April 26, 2017 #Z-0254-2018

Product Description

enGen Track System with TCAutomation Software Version 4.2

Reason for Recall

A software anomaly with TCA Software V4.2 may potentially cause a delay in reporting of results due to patient samples being routed to an unintended location when samples are reintroduced back onto the enGEN track

Details

Units Affected
16
Distribution
Domestically - GA, IL, MO, NC & NY; Internationally - Canada, England, France, Italy & Spain
Location
Rochester, NY

Frequently Asked Questions

What product was recalled?
enGen Track System with TCAutomation Software Version 4.2. Recalled by Ortho-Clinical Diagnostics. Units affected: 16.
Why was this product recalled?
A software anomaly with TCA Software V4.2 may potentially cause a delay in reporting of results due to patient samples being routed to an unintended location when samples are reintroduced back onto the enGEN track
Which agency issued this recall?
This recall was issued by the FDA Devices on December 20, 2017. Severity: Moderate. Recall number: Z-0254-2018.