PlainRecalls
FDA Devices Moderate Class II Terminated

9372HD Digital Capture (ver. 1.1.0 + w/ 9263 endoPortal),

Reported: November 4, 2020 Initiated: September 22, 2020 #Z-0292-2021

Product Description

9372HD Digital Capture (ver. 1.1.0 + w/ 9263 endoPortal),

Reason for Recall

There is an intermittent software issue that could affect the systems, in which an exam video for one patient (Patient A) might be copied to another patient (Patient B). This does not occur at the time the user performs and initially reviews an exam; it is not evident until a follow-up review occurs.

Details

Recalling Firm
Pentax of America Inc
Units Affected
39 total
Distribution
US Nationwide and Canada
Location
Montvale, NJ

Frequently Asked Questions

What product was recalled?
9372HD Digital Capture (ver. 1.1.0 + w/ 9263 endoPortal),. Recalled by Pentax of America Inc. Units affected: 39 total.
Why was this product recalled?
There is an intermittent software issue that could affect the systems, in which an exam video for one patient (Patient A) might be copied to another patient (Patient B). This does not occur at the time the user performs and initially reviews an exam; it is not evident until a follow-up review occurs.
Which agency issued this recall?
This recall was issued by the FDA Devices on November 4, 2020. Severity: Moderate. Recall number: Z-0292-2021.