PlainRecalls
FDA Devices Moderate Class II Ongoing

Good Neighbor Pharmacy, TRUE METRIX Self Monitoring Blood Glucose Meter. Model/Catalog Number: RE4011-01.

Reported: November 5, 2025 Initiated: October 7, 2025 #Z-0413-2026

Product Description

Good Neighbor Pharmacy, TRUE METRIX Self Monitoring Blood Glucose Meter. Model/Catalog Number: RE4011-01.

Reason for Recall

Manufacturing defect causing LCD display issues with missing or partial segments (ghosting) that can result in misreading glucose values, potentially leading to inappropriate treatment decisions for diabetes management.

Details

Recalling Firm
Trividia Health, Inc.
Units Affected
601 units
Distribution
US Nationwide distribution in the states of NY, VA, FL, OH, CA, KY, NC.
Location
Ft Lauderdale, FL

Frequently Asked Questions

What product was recalled?
Good Neighbor Pharmacy, TRUE METRIX Self Monitoring Blood Glucose Meter. Model/Catalog Number: RE4011-01.. Recalled by Trividia Health, Inc.. Units affected: 601 units.
Why was this product recalled?
Manufacturing defect causing LCD display issues with missing or partial segments (ghosting) that can result in misreading glucose values, potentially leading to inappropriate treatment decisions for diabetes management.
Which agency issued this recall?
This recall was issued by the FDA Devices on November 5, 2025. Severity: Moderate. Recall number: Z-0413-2026.